Eng
lish
Troubleshooting
25
5
Troubleshooting
Refer to the symptoms and solutions listed below before shipping your camera for service. If
the problem persists, contact your local reseller or service center.
Symptom
Cause
Solution
The camera cannot be
powered up.
There is no battery or the battery is not
inserted correctly.
Insert the battery correctly.
The battery has no power.
Recharge the battery.
The battery power is
draining quickly.
The external temperature is extremely
low.
—
Many shots are being captured in dark
places, requiring a flash.
—
The battery was not fully charged.
The battery has not been used for an
extended period of time after being
charged.
Fully charge the battery and discharge it for
at least one complete cycle before use.
The battery or camera is
warm.
The camera or flash was used continu-
ously over a long period of time.
—
The flash does not fire.
The flash does not
recharge.
The camera flash is turned off.
Set the flash to Auto Flash.
The light source is sufficient.
—
Even though the flash
fired, the image is dark.
The distance to the subject is greater than
the flash’s effective range.
Get closer to the subject and shoot.
The image is too bright
or too dark.
The exposure is excessive or inadequate.
Reset exposure compensation.
I cannot format a
memory card.
The memory card is write-protected.
Remove the write protection.
End of the memory card life.
Insert a new memory card.
I cannot download
images.
The free space on the hard disk of your
computer is insufficient.
Ensure that the hard disk has enough space
for running Windows and that the drive
for loading image files has free space equal
to or greater than the memory card in the
camera.
There is no power being supplied to the
camera.
Recharge the battery.
DC_E605_UM.book Page 25 Monday, January 29, 2007 4:13 PM
