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BenQ DC 4500 User’s Manual
61
7. T
ROUBLESHOOTING
1. The LCD screen panel remains blank after I switch the lens cover
and can't take pictures.
Check that the battery is correctly inserted or plug the DC adapter power to try again.
2. The camera can not take a picture after the capture button is
pressed.
Please check whether the strobe charging LED is blinking. If it’s blinking, it means that the
flash is still under charging. During this time the camera is busy and cannot take pictures.
Wait until the indicator becomes OFF.
3. I have connected the camera to the computer, but the DC 4500
does not appear as a new drive under my operating system.
Make sure that the battery is installed correctly and there is enough power in them.
Check if the camera power is turned on. If not, turn it on and then connect the camera
to the computer again. Please make sure that the driver has been installed if your
operating system is Win 98.
4. In Windows 2000, when I unplug the DC 4500 from my computer
while the USB mass-storage is active, the computer freezes.
You should double click the USB mass storage icon on Windows 2000 system tray to
move DC 4500 from the computer OS first, then unplug the DC 4500.
5. The photos I captured have strange flare on them.
Usually this is caused by the dirty of the lens or maybe there are finger prints on the lens
glass of the Digital Camera 4500. Check the lens glass or the lens of the Digital Camera
4500. If it is not clean or there are some finger prints on it, please clean the lens cover
glass and try not to leave finger prints on it. Leaving finger prints on the lens cover glass
may cause the abnormality of your photos.
6. Error Message Table:
Message
Cause
ERR001~ERR003
Unknown File (It means that this file can not
be decoded by the camera.)
ERR004~ERR005, ERR200
System Error (HW component error)
ERR100~ERR138
Card Error (Memory card or file system can
not be operated normally in the camera.)
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