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Safety Thermal Cut-out and Thermal Link:
This appliance is fitted with an Electric Safety Control (E.S.). This is a safety device, which switches off the fire if, for any reasons, the appliance
overheats. The E.S. Control can only be re-set after the appliance has cooled down, in order to re-set the E.S. Control, proceed as follows:
•
Switch off the appliance. Unplug at wall socket and leave for approximately 5-10 minutes.
•
Plug in switch on appliance and the E.S. Control will re-set.
Ensure that the appliance is functioning correctly. If the E.S. Control switches off again it is advisable to have the appliance checked by a competent
electrician.
CAUTION:
In order to avoid a hazard due to inadvertent resetting of the thermal cut out, this appliance
must not be
supplied through an external
switching device, such as a timer or connected to a circuit that is regularly switched on and off by the utility.
Maintenance:
•
WARNING: -
Before undertaking any maintenance or cleaning, ensure appliance is disconnected from mains supply.
Only competent persons should service / repair appliance
.
•
WARNING:
- There are no internal user serviceable parts, i.e. bulbs in this product. Under no circumstance should access be gained
to the
internal parts other than by a suitably qualified person.
•
Please note: -
If the supply cord on this appliance is damaged it must be replaced by the manufacturer, Authorised Service Agent, or a
Qualified Person to avoid hazard.
Care
Warning: Before undertaking any maintenance or cleaning disconnect appliance from main supply. Only competent persons should service /
repair appliances.
PLEASE NOTE THAT THIS APPLIANCE USES A MOTOR TO OPERATE THE FLAME EFFECT AND THE HEATER, IN OPERATION IT MAY
BE POSSIBLE TO HEAR EITHER OF THESE MOTORS WHERE THE BACKGROUND NOISE IS VERY LOW. THIS IS NORMAL AND SHOULD
NOT BE A CAUSE OF CONCERN.
General Fire Care
– not glass
•
The area around the fire should be kept free of any materials such as lint or house dust (i.e. animal hair / carpet fibres) that could be
drawn into the internal workings of the appliance and hence affect the performance. We recommend that you clean around the fan grille
housing at regular intervals. This can be done using standard vacuum cleaner and suitable attachment.
Glass Care and fuel bed cleaning
•
Periodically it may be necessary to remove the glass screen for cleaning, this is achieved by first disconnecting the appliance from the
mains supply, to remove the glass it is necessary to remove the front plate from the heater box, this is done by removing the two screws
either side of the heater box and pulling the front plate towards the user.
•
With the front plate removed, lift the glass panel upwards and towards to remove the panel from the fire. And place in a clean, soft, safe
location for cleaning.
•
When cleaning glass panels use a slightly damp cloth. Do not use washing powders or any other substance containing abrasives since
these substances scratch glass.
•
With the glass removed any lint or house dust that has accumulated in the unit can be vacuumed out using a standard vacuum cleaner
and suitable soft brush attachment.
•
Refitting the glass panel is done in the reversal of the above steps
Fault finding
– Symptoms and cures
It is highly unlikely you should have a fault with your electric heater, but should there appear to be a problem please refer to the following checklist of our
most frequently asked questions from customers. If these do not answer your query please contact your retailer, or call our customer service
department.
No Flame Effect
: Please check
– does the heater still work? If Yes, - it will almost certainly need a LED unit (See Maintenance Section)
If No - has the heater cut out operated? To protect against overheating please refer to the safety cut out paragraph. If still not working, first change the
13 Amp fuse in the plug with one you know works. Secondly, check the wall socket by plugging in a table lamp that you know has worked on another
socket. If this does not work, get an electrician to check the socket.
