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Service
Service Procedure
If your V895 ever needs service, please
follow these simple steps:
1
Check the troubleshooting section of
this manual. It may have a solution to your
problem.
2
Call us at 1-800-341-2288. We may be
able to solve your problem over the phone.
If the problem requires that you send your
V895 to the factory for repair, we will
provide you with a Service Order Number,
which must be included on the outside of
your shipping box.
Enclose the following information with your
V895:
• Your Service Order Number
• Your name and return address
• Your daytime telephone number
• A description of the problem you are
experiencing
Out Of Warranty Repairs
For out of warranty repairs, include
prepayment in the amount you were
quoted by the Beltronics Customer Service
Representative. If the detector has been
damaged, abused or modified, the repair
cost will be calculated on a parts and labor
basis. If it exceeds the basic repair charge,
you will be contacted with a quotation. If
the additional payment is not received
within 30 days (or if you notify us that you
choose not to have your V895 repaired at
the price quoted), your V895 will be
returned, without repair. Payment can be
made by check, money order, or credit
card.
Ship your V895 and power cord to:
BELTRONICS
Customer Service Department
Service Order Number ______________
5442 West Chester Road
West Chester OH 45069
For your own protection, we recommend
that you ship your V895 postpaid and
insured. Insist on a proof of delivery, and
keep the receipt until the return of your
V895.
Warranty and Accessories
BELTRONICS One Year Limited Warranty
What this warranty covers:
BELTRONICS warrants your Product
against all defects in materials and workmanship.
For how long:
One (1) year from the date of the original purchase.
What we will do:
BELTRONICS, at our discretion, will either repair
or replace your Product free of charge.
What we will not do:
BELTRONICS will not pay shipping charges
that you incur for sending your product to us.
What you must do to maintain this warranty:
Show original
proof of purchase from an authorized BELTRONICS dealer.
Warranty Exclusions:
Warranty does not apply to your product
under any of the following conditions: 1. The serial number has been
removed or modified. 2. Your product has been subjected to misuse or
damage (including water damage, physical abuse, and/or improper
installation). 3. Your product has been modified in any way. 4. Your
receipt or proof-of-purchase is from a non-authorized dealer or internet
auction site including E-bay, U-bid, or other non-authorized resellers.
LIMITATION OF WARRANTY: EXCEPT AS EXPRESSLY
PROVIDED HEREIN, YOU ARE ACQUIRING THE PRODUCT
"AS IS" AND "WHERE IS", WITHOUT REPRESENTATION OR
WARRANTY. BELTRONICS SPECIFICALLY DISCLAIMS ANY
REPRESENTATION OR WARRANTY INCLUDING, BUT NOT
LIMITED TO THOSE CONCERNING THE MERCHANTABILITY
AND SUITABILITY OF THE PRODUCT FOR A PARTICULAR
PURPOSE. BELTRONICS SHALL NOT BE LIABLE FOR CONSE-
QUENTIAL, SPECIAL OR INCIDENTAL DAMAGES INCLUDING,
WITHOUT LIMITATION, DAMAGES ARISING OUT OF THE
USE, MISUSE OR MOUNTING OF THE PRODUCT PRODUCT.
The above limitations or exclusions shall be limited to the extent they
violate the laws of any particular state. BELTRONICS is not responsible
for products lost in shipment between the owner and our service
center.
Other legal rights:
This Warranty gives you specific rights. You may
have other legal rights, which vary, from state to state.
Accessories
The following accessories and
replacement parts are available
for BEL V895.
Coiled SmartPlug
G
$29.95
Direct-wire SmartPlug
G
$29.95
Standard Coiled Power Cord
$14.00
Direct-wire Power Cord
$10.00
Accessory Kit
G
$19.95
Extra Windshield Mount
$4.00
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