Limited TWO-YEAR Warranty
SENSIO Inc. hereby warrants that for a period of
TWO YEARS
from the date
of purchase, this product will be free from mechanical defects in material and
workmanship, and for 90 days in respect to non-mechanical parts. At its sole
discretion, SENSIO Inc. will either repair or replace the product found to be
defective, or issue a refund on the product during the warranty period.
The warranty is only valid for the original retail purchaser from the date of initial
retail purchase and is not transferable. Keep the original sales receipt, as proof
of purchase is required to obtain warranty validation. Retail stores selling this
product do not have the right to alter, modify, or in any way revise the terms and
conditions of the warranty.
EXCLUSIONS:
The warranty does not cover normal wear of parts or damage resulting from
any of the following: negligent use of the product, use of improper voltage or
current, improper routine maintenance, use contrary to the operating instructions,
disassembly, repair, or alteration by anyone other than qualified SENSIO Inc.
personnel. Also, the warranty does not cover Acts of God such as fire, floods,
hurricanes, or tornadoes.
SENSIO Inc. shall not be liable for any incidental or consequential damages
caused by the breach of any express or implied warranty. Apart from the extent
prohibited by applicable law, any implied warranty of merchantability or fitness
for a particular purpose is limited in time to the duration of the warranty. Some
states, provinces or jurisdictions do not allow the exclusion or limitation of
incidental or consequential damages, or limitations on how long an implied
warranty lasts, and therefore, the above exclusions or limitations may not apply to
you. The warranty covers specific legal rights which may vary by state, province
and/or jurisdiction.
HOW TO OBTAIN WARRANTY SERVICE:
You must contact Customer Service at our toll-free number: 1-866-832-4843.
A Customer Service Representative will attempt to resolve warranty issues
over the phone. If the Customer Service Representative is unable to resolve the
problem, you will be provided with a case number and asked to return the product
to SENSIO Inc. Attach a tag to the product that includes: your name, address,
daytime contact telephone number, case number, and description of the problem.
Also, include a copy of the original sales receipt. Carefully package the tagged
product with the sales receipt, and send it (with shipping and insurance prepaid)
to SENSIO Inc.’s address. SENSIO Inc. shall bear no responsibility or liability for
the returned product while in transit to SENSIO Inc.’s Customer Service Center.
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