11
Limited TWO-YEAR Warranty
SENSIO Inc. hereby warrants that for a period of
TWO YEARS
from the date
of purchase, this product will be free from mechanical defects in material and
workmanship, and for 90 days in respect to non-mechanical parts. At its sole
discretion, SENSIO Inc. will either repair or replace the product found to be defective,
or issue a refund on the product during the warranty period.
The warranty is only valid for the original retail purchaser from the date of initial
retail purchase and is not transferable. Keep the original sales receipt, as proof of
purchase is required to obtain warranty validation. Retail stores selling this product
do not have the right to alter, modify, or in any way revise the terms and conditions of
the warranty.
EXCLUSIONS:
The warranty does not cover normal wear of parts or damage resulting from
any of the following: negligent use of the product, use of improper voltage or
current, improper routine maintenance, use contrary to the operating instructions,
disassembly, repair, or alteration by anyone other than qualified SENSIO Inc.
personnel. Also, the warranty does not cover Acts of God such as fire, floods,
hurricanes, or tornadoes.
SENSIO Inc. shall not be liable for any incidental or consequential damages caused
by the breach of any express or implied warranty. Apart from the extent prohibited
by applicable law, any implied warranty of merchantability or fitness for a particular
purpose is limited in time to the duration of the warranty. Some states, provinces or
jurisdictions do not allow the exclusion or limitation of incidental or consequential
damages, or limitations on how long an implied warranty lasts, and therefore, the
above exclusions or limitations may not apply to you. The warranty covers specific
legal rights which may vary by state, province and/or jurisdiction.
HOW TO OBTAIN WARRANTY SERVICE:
You must contact Customer Service at our toll-free number: 1-866-832-4843.
A Customer Service Representative will attempt to resolve warranty issues over
the phone. If the Customer Service Representative is unable to resolve the problem,
you will be provided with a case number and asked to return the product to SENSIO
Inc. Attach a tag to the product that includes: your name, address, daytime contact
telephone number, case number, and description of the problem. Also, include a
copy of the original sales receipt. Carefully package the tagged product with the sales
receipt, and send it (with shipping and insurance prepaid) to SENSIO Inc.’s address.
SENSIO Inc. shall bear no responsibility or liability for the returned product while in
transit to SENSIO Inc.’s Customer Service Center.
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Descaling
Minerals and calcium found in hard-water areas can accumulate and affect the operation of your machine.
Depending on water conditions and frequency of use, your Espresso Maker should be cleaned with distilled
vinegar approximately every 6 months to remove scale.
1. Before cleaning your Espresso Maker, make sure the function knob is in the OFF position and the
appliance has been disconnected from the wall outlet.
2. Fill the carafe with 1 part white vinegar to 3 parts cold water. Pour water and vinegar solution into the
water reservoir.
3. Securely fasten the water tank safety lid.
4. Attach empty coffee filter basket and holder.
5. Place carafe onto drip plate.
6. Plug the Espresso Maker into 120V AC electrical outlet.
7. Turn function knob to
(espresso). In a few minutes, the hot vinegar will start to flow through the
coffee basket into the carafe.
8. Place steam jet into a tall glass or mug. Move function knob to
(steam) position during the flowing
to clean any residue left in the tube from the milk steaming process.
9. Turn function knob back to
(espresso), permitting the hot vinegar to continue to flow in the carafe.
10. When the flow has stopped, turn function knob to OFF position and allow to cool completely. Make
sure the POWER light is off. Then remove filter basket holder, carafe and rinse with hot water.
11. Repeat above steps using cold water to rinse any residual vinegar. Repeat twice.
12. Unplug the Espresso Maker from the wall outlet.
Storing Instructions
1. Make sure unit is unplugged and fully cooled before storing.
WARNING:
Never store Espresso Maker while it is hot or still plugged in.
2. Do not put any stress on cord where it enters unit, as this could cause cord to fray and break.
3. Store the Espresso Maker in its box, in a clean, dry area.
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