23528_8820-00380_F7D4302 v1_Play Router_Updated_0222-2010
4)
You may need to configure your Router to meet the
specific requirements of your ISP. To search our
knowledge base for ISP-specific issues, go to:
http://www.belkin.com/support and type in “ISP”.
5) If you continue to have no Internet connection, refer to
“Manually Configuring Network Settings” in this manual for
an alternative setup method.
I
can’t
connect
to
the
Internet
wirelessly.
If
the
light
on
the
front
of
the
Router
is
solid
green,
then
your
Router
is
connected
to
the
Internet.
You
may
not
be
connected
to
the
Router’s
wireless
network.
Please
refer
to
“Adding
Computers
to
Your
Network”
in
this
manual
for
instructions.
I
can’t
connect
to
the
Internet
wirelessly
and
my
network
name
is
not
listed
in
Available
Networks.
1)
Verify
that
your
Router
is
on
and
the
front
panel
light
shows
solid
green.
2)
If
you
are
far
from
the
Router,
you
might
try
moving
closer
to
see
if
you
might
have
been
out
of
range.
3)
Using
a
computer
attached
to
the
Router
via
a
network
cable,
visit
http://router/
and
ensure
that
“Broadcast
SSID”
is
ON.
This
setting
is
found
on
the
“Channel
and
SSID”
page.
My
wireless
network
performance
is
slow,
inconsistent,
suffers
from
weak
signal,
or
I’m
having
difficulty
maintaining
a
VPN
connection.
Wireless technology is radio-based, which means connectivity
and the throughput performance between devices decreases
when the distance between devices increases. Other factors that
will cause signal degradation (metal is generally the worst
culprit) are obstructions such as walls and metal appliances.
Note also that connection speed may decrease as you move
farther away from the Router.
In order to determine if wireless issues are related to range, we
suggest temporarily moving the computer within 10 feet from
the Router if possible.
