F5D7234-4 v4 Wireless G Router User Manual Rev1
Page 45 of 61
Solution:
If the CD-ROM does not start the Setup Assistant automatically, it could be that
the computer is running other applications that are interfering with the CD drive.
1. If the Setup Assistant screen does not appear within 15–20 seconds, open up
your CD-ROM drive by double-clicking on the “My Computer” icon that is
located on your desktop.
2. Next, double-click on the CD-ROM drive that the Setup Assistant Software
CD has been placed in to start the installation.
3. The Setup Assistant should start within a few seconds. If, instead, a window
appears showing the files on the CD, double-click on the icon labeled
“SetupAssistant.exe”.
4. If the Setup Assistant still does not start, reference the section titled
“Manually Configuring Network Settings” (page 86 of this User Manual) for an
alternate setup method.
Problem:
The Setup Assistant cannot find my Router.
Solution:
If the Setup Assistant is not able to find the Router during the installation
process, please check the following items:
1. If the Setup Assistant is not able to find the Router during the installation
process, there may be third-party firewall software installed on the computer
attempting to access the Internet. Examples of third-party firewall software
are ZoneAlarm, BlackICE PC Protection, McAfee Personal Firewall, and
Norton Personal Firewall.
If you do have firewall software installed on your computer, please make sure
that you properly configure it. You can determine if the firewall software is
preventing Internet access by temporarily turning it off. If, while the firewall is
disabled, Internet access works properly, you will need to change the firewall
settings to function properly when it is turned on.
Please refer to the instructions provided by the publisher of your firewall
software for instructions on configuring the firewall to allow Internet access.
2. Unplug power to the Router for 10 seconds, and then plug the power back
into the Router. Ensure that the Router’s Power light is on; it should be solid
green. If not, check to make sure that the AC adapter is correctly connected
to the Router and plugged into a wall outlet.
3. Ensure that you have a cable (use the cable included with the Router)
connected between (1) the network (Ethernet) port on the back of the
computer and (2) one of the LAN ports, labeled “1” through “4”, on the back
of the Router.
Note: The computer should NOT be connected to the port labeled “Modem”
on the back of the Router.
