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Troubleshooting

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I can’t connect to the Internet wirelessly.

If you are unable to connect to the Internet from a wireless 
computer, please check the following items:

1.

  Look at the lights on your wireless router. If you’re using a 

Belkin Wireless Router, the lights should be as follows:

• The “Power” light should be on.
• The “Connected” light should be on, and not blinking.
• The “WAN” light should be either on or blinking.

If your Belkin Wireless Router’s lights have the above 
characteristics, go to number 

2

 below.

If this is 

NOT

 the case, make sure:

• The router’s power cord is plugged in.
•  All cables are connected between the router and the modem.
•  All the modem’s LEDs are functioning correctly. If not, see 

your modem’s user manual.

• Reboot the router.
• Reboot the modem.

If you continue to have issues, please contact Belkin  
Technical Support.

If you are not using a Belkin Wireless Router, consult that router 
manufacturer’s user guide.

2.

  Open your wireless utility software by clicking on the icon in 

the system tray at the bottom right-hand corner of the screen. 
If you’re using a Belkin Wireless Card, the tray icon should 
look like this (the icon may be red or green):

Содержание F5D7010

Страница 1: ...F5D7010 Wireless G Notebook Card User Manual ...

Страница 2: ...6 Product Specifications 6 System Requirements 7 Package Contents 7 3 Installing and Setting up the Card 8 Step 1 Install 8 Step 2 Insert 13 Step 3 Configure 14 4 Using the Belkin Wireless Networking Utility 16 Accessing the Belkin Wireless Networking Utility from the Windows System Tray 16 Setting Wireless Network Profiles 19 Configuring your Belkin Wireless G Notebook Card to use Security 22 5 T...

Страница 3: ... Share documents music video and digital pictures Store retrieve and copy files from one computer to another Simultaneously play games online check Internet email and chat Advantages of a Wireless Network Here are some of the advantages of setting up a Belkin wireless network Mobility you ll no longer need a dedicated computer room now you can work on a networked laptop or desktop computer anywher...

Страница 4: ...please contact Belkin Technical Support Note While some of the items listed below can affect network performance they will not prohibit your wireless network from functioning if you are concerned that your network is not operating at its maximum effectiveness this checklist may help 1 Placement of your Wireless Router or Access Point Place your wireless router or access point the central connectio...

Страница 5: ...ess network is impaired after attending to the above issues and you have a cordless phone Try moving cordless phones away from the wireless router or access point and your wireless enabled computers Unplug and remove the battery from any cordless phone that operates on the 2 4GHz band check manufacturer s information If this fixes the problem your phone may be interfering If your phone supports ch...

Страница 6: ...he Bring Your Own Access program from America Online AOL which lets you use AOL through broadband provided by another cable or DSL service Most online banking websites Many commercial websites that require a user name and password to access your account Secure connections can be interrupted by a computer s power management setting which causes it to go to sleep The simplest solution to avoid this ...

Страница 7: ...perate on the same 2 4GHz frequency band as 802 11b Wi Fi products 2 4GHz ISM Industrial Science and Medical band operation Integrated easy to use Wireless Networking Utility PCMCIA Interface WPA WPA2 64 bit WEP Wired Equivalent Privacy or 128 bit encryption Wireless access to networked resources Support for both Infrastructure and Ad Hoc peer to peer networking modes Data rate of up to 54Mbps 802...

Страница 8: ...stall Frequently changing environments Adapts easily in offices or environments that frequently rearrange or change locations Temporary LANs for special projects or peak time Sets up temporary networks such as at trade shows exhibitions and construction sites which need networks on a short term basis also companies who need additional workstations for a peak activity period SOHO Small Office Home ...

Страница 9: ...hts up when the Card is active c Card Connector Part of the Card that fits into your computer s CardBus slot System Requirements PC compatible laptop with one available CardBus slot Windows 2000 XP or Vista Package Contents Wireless G Notebook Card Quick Installation Guide Installation Software CD User Manual b C a ...

Страница 10: ...Install IMPORTANT INSTALL THE SOFTWARE BEFORE INSERTING THE CARD 1A 1 Insert the Installation Software CD into your CD ROM drive 1A 2 Select the Run Installer exe option 1A 3 You may see a window titled An unidentified program wants access to your computer Click Allow 1A 4 Click Next to begin the installation process ...

Страница 11: ...oblem Our software has been fully tested and is compatible with this operating system 1A 6 When prompted plug in your Card 1A 7 When the installation completes click Finish Your installation is now complete 1A 8 To connect to the Internet open the Network and Sharing Center by first opening the Control Panel from the Start menu 1A 9 In the Control Panel click on View network status and tasks ...

Страница 12: ...etwork 1A 11 Select an available wireless network and click Connect 1A 12 Your Card will attempt to connect to the selected network 1A 13 Depending on the security settings of your wireless network you may be prompted to enter in a network security key or a passphrase Click Connect after you have done so ...

Страница 13: ...aring Center should now show the network connection that you have just made The links on the left of the window allow you to configure your network connections 1A 14 After connecting to the network you may choose to save this network and connect automatically once your Card is in range ...

Страница 14: ... Setup Utility screen does not appear within 20 seconds access your CD ROM by double clicking on the My Computer icon then double click on the CD ROM drive into which the installation CD has been placed Double click on the folder named files then double click on the icon named setup exe 1B 3 The first in a series of progress monitoring screens will let you know where you are in the setup process 1...

Страница 15: ...your Computer 2 1 Please insert your Card then click OK 2 3 Your computer may need to reboot for the changes to take effect Close all other applications and save your data Then select Yes I want to restart my computer now Click OK to reboot 2 2 The installation is now complete Click Finish to exit ...

Страница 16: ...click the Belkin Wireless Networking Utility icon on the desktop screen 3 2 The Belkin Wireless Networking Utility screen will appear 3 3 Select a network to connect to from the Available Networks list and click Connect Note In order to see your available networks you must be near a working wireless router or access point ...

Страница 17: ...15 Installing and Setting up the Card section 15 1 2 3 4 5 6 3 4 The Belkin Wireless Networking Utility icon can also be found on the system tray ...

Страница 18: ...s for wireless connection and security are just a few easy clicks away Accessing the Belkin Wireless Networking Utility from the Windows System Tray To access the WNU simply place your mouse pointer and right click over the WNU icon on the Windows task tray If the icon is not present click on Start Programs Belkin Belkin Wireless Utility ...

Страница 19: ...plays connectivity between the computer and router and router and Internet In the event of a connectivity problem this window can be used to determine the problem s source e g computer router or Internet modem Available Networks This window displays the available networks at the current location as well as their SSID Signal Strength Security Type Channel and Network Type Lost Wireless Connection I...

Страница 20: ...onnect To stop connecting click Stop and to reattempt connection click Retry Network Status and Solution Tips To further understand the current Network Status click Open Wireless Utility The default screen will be the Current Status tab and the Network Status section determines which connections are good and or faulty ...

Страница 21: ... 6 The WNU also features a Solution Tips section that provides troubleshooting guidelines Setting Wireless Network Profiles The My Connections tab on the WNU allows you to add edit and delete connection profiles It also displays signal strength security and network type ...

Страница 22: ...ically 40 bit keys Added security over 64 bit WEP using a key length of 104 bits plus 24 additional bits of system generated data TKIP Temporal Key Integrity Protocol added so that keys are rotated and encryption is strengthened AES Advanced Encryption Standard does not cause any throughput loss WEP Wired Equivalent Privacy WEP is a common protocol that adds security to all Wi Fi compliant wireles...

Страница 23: ...rt both 64 bit WEP and 128 bit encryption Encryption Keys After selecting either the 64 bit WEP or 128 bit encryption mode it is critical that you generate an encryption key If the encryption key is not consistent throughout the entire wireless network your wireless networking devices will be unable to communicate with one another You can enter your key by typing in the hex key A hex hexadecimal k...

Страница 24: ...n of letters numbers or characters Each client uses the same network key to access the network Typically this is the mode that will be used in a home environment WPA with radius server works best in a business environment in which a radius server automatically distributes the network key to clients WPA2 requires Advanced Encryption Standard AES for encryption of data which offers much greater secu...

Страница 25: ...IN Method In this method your Wireless G Notebook Card generates a PIN to be entered into your router 2 Push Button Configuration PBC Method 3 Advanced Configuration Method For manual connection to a secured network WPS uses WPA2 described below for encryption It does not provide additional security Instead it standardizes the method for securing your wireless network On your client utility WPS en...

Страница 26: ...tarted from the client you will see this message PIN Your notebook computer has an 8 digit PIN that is associated with WPS Select the WPS enabled network and click Connect to start the WPS process Choose the PIN method option and complete the WPS procedure on your router s setup utility You will see the following message during the connection process ...

Страница 27: ...Advanced tab to open the following window Enter in the encryption key and security method in order to join this network The following section describes how to connect to a secure network that does not support WPS To connect to a secure network you will first need to determine which standard is used by the router or access point See your wireless router s or access point s manual for directions on ...

Страница 28: ...9 For 64 bit WEP you need to enter 10 hex keys For instance AF 0F 4B C3 D4 64 bit WEP key 3 Click Save to finish Encryption in the wireless router or access point is now set Each of your computers on your wireless network will now need to be configured with the same security settings WARNING If you are using a wireless client to turn on the security settings in your wireless router or access point...

Страница 29: ...it WEP key 3 Click Save to finish Encryption in the wireless router or access point is now set Each of the computers on your wireless network will now need to be configured with the same security settings WARNING If you are using a wireless client to turn on the security settings in your wireless router or access point you will temporarily lose your wireless connection until you activate security ...

Страница 30: ...ce networking 1 From the Network Authentication drop down menu select WPA PSK no server 2 Enter your network key This can be from eight to 63 characters and can be letters numbers or symbols This same key must be used on all of the clients network cards that you want to include in your wireless network 3 Click Save to finish You must now set all clients network cards to match these settings ...

Страница 31: ...s Networking Utility Help The WNU Help tab provides users with access to online and telephone support as well as advanced diagnostic tools Advanced Diagnostic Tools The Advanced Diagnostic Tools section is the central control panel for all the settings of the hardware and software components of the wireless network It provides an array of tests and connectivity services to ensure optimal network p...

Страница 32: ...cteristics go to number 2 below If this is NOT the case make sure The router s power cord is plugged in All cables are connected between the router and the modem All the modem s LEDs are functioning correctly If not see your modem s user manual Reboot the router Reboot the modem If you continue to have issues please contact Belkin Technical Support If you are not using a Belkin Wireless Router con...

Страница 33: ...ult your router manufacturer s user manual for the default name The name of your wireless network appears in Available Networks If the correct network name is listed in the Available Networks list please follow the steps below to connect wirelessly 1 Click on the correct network name in the Available Networks list 2 If the network has security encryption enabled you will need to enter the network ...

Страница 34: ...e CD ROM does not start the Belkin Wireless Networking Utility automatically it could be that the computer is running other applications that are interfering with the CD drive If the Belkin Wireless Networking Utility screen does not appear within 15 20 seconds open up your CD ROM drive by double clicking on the My Computer icon Next double click on the CD ROM drive that the Installation CD has be...

Страница 35: ...gnal Indicator icon to bring up the Wireless Networks screen Click Add if you do not see the network you are trying to connect to and type in the SSID For more information about setting up an SSID please reference your router manufacturer s user manual If issues persist even at close range please contact Belkin Technical Support Link LED is solid but I cannot connect to the Internet If you have a ...

Страница 36: ...Belkin Technical Support Signal strength is poor Wireless technology is radio based which means connectivity and the throughput performance between devices decreases when the distance between devices increases Other factors that will cause signal degradation metal is generally the worst culprit are obstructions such as walls and metal appliances As a result the typical indoor range of your wireles...

Страница 37: ...nd the best one for your environment note that all available transmission rates should be acceptable for browsing the Internet For more assistance see your wireless card s literature If issues persist even at close range please contact Belkin Technical Support Why are there two wireless utilities in my system tray Which one do I use There are several features and advantages from using the Belkin W...

Страница 38: ...thernet card while your Wireless Card is also active This happens because Windows must now handle two active network connections You need to disable the Ethernet card from your computer under Network Adapters in the Device Manager What s the difference between 802 11b 802 11g 802 11a and Pre N Currently there are four levels of wireless networking standards which transmit data at very different ma...

Страница 39: ...nterfere with the unlicensed band 2 4GHz Common household devices such as cordless phones and microwave ovens may interfere with the unlicensed band 2 4GHz Compatibility Compatible with 802 11b g Compatible with 802 11b g Compatible with draft 802 11n and 802 11b g Compatible with draft 802 11n and 802 11b g Coverage Up to 400 ft Up to 1 000 ft Up to 1 200 ft Up to 1 400 ft Advantage Common widesp...

Страница 40: ...lkin com uk networking HUNGARY 06 17 77 49 06 www belkin com uk networking ICELAND 800 8534 www belkin com uk networking IRELAND 0818 55 50 06 www belkin com uk networking ITALY 02 69 43 02 51 www belkin com it support tech issues_more asp LUXEMBOURG 34 20 80 85 60 www belkin com uk networking NETHERLANDS 0900 040 07 90 0 10 per minute www belkin com nl networking NORWAY 81 50 0287 www belkin com ...

Страница 41: ... inches during normal operation This transmitter must not be co located or operating in conjunction with any other antenna or transmitter Federal Communications Commission Notice IEEE 802 11b or 11g operation of this product in the USA is firmware limited to channels 1 through 11 This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of ...

Страница 42: ... issued by the Commission of the European Community Compliance with this directive implies conformity to the following European Norms in brackets are the equivalent international standards EN 60950 IEC60950 Product Safety EN 300 328 Technical requirement for radio equipment ETS 300 826 General EMC requirements for radio equipment To determine the type of transmitter check the identification label ...

Страница 43: ...kin determines that the Belkin product has been improperly installed altered in any way or tampered with The Belkin Product Warranty does not protect against acts of God such as flood lightning earthquake war vandalism theft normal use wear and tear erosion depletion obsolescence abuse damage due to low voltage disturbances i e brownouts or sags non authorized program or system equipment modificat...

Страница 44: ...NTIES EXPRESSED OR EXCEPT AS REQUIRED BY LAW IMPLIED INCLUDING THE IMPLIED WARRANTY OR CONDITION OF QUALITY MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE AND SUCH IMPLIED WARRANTIES IF ANY ARE LIMITED IN DURATION TO THE TERM OF THIS WARRANTY Some states do not allow limitations on how long an implied warranty lasts so the above limitations may not apply to you IN NO EVENT SHALL BELKIN INTERN...

Страница 45: ...AR 2006______________________ Declaration I declare that above product conforms to all the applicable requirements of EU Directive1999 5 EC and is CE marked accordingly Article 3 1a Standard s used to show compliance with LVD 73 23 EEC IEC 60950 January 2000 Compliant Test Report No 40715002 L V Article 3 1b Standard s used to show compliance with EMC Directive 89 336 EEC EN55022 1998 EN55024 1998...

Страница 46: ...Business Park Shipton Way Rushden NN10 6GL United Kingdom 44 0 1933 35 2000 44 0 1933 31 2000 fax Belkin Iberia C Anabel Segura 10 planta baja Of 2 28108 Alcobendas Madrid Spain 34 91 791 23 00 34 91 490 23 35 fax Belkin SAS 130 rue de Silly 92100 Boulogne Billancourt France 33 0 1 41 03 14 40 33 0 1 41 31 01 72 fax Belkin Italy Greece Via Carducci 7 Milano 20123 Italy 39 02 862 719 39 02 862 719 ...

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