38 / EN
Washer-Dryer / User Manual
Programme time does not countdown. (*)
• The laundry in the machine might be unbalanced. >>> The
automatic unbalanced load detection system might have been
activated due to uneven distribution of the laundry in the drum.
Machine does not switch to spinning step. (*)
• The laundry in the machine might be unbalanced. >>> The
automatic unbalanced load detection system might have been
activated due to uneven distribution of the laundry in the drum.
• The machine cannot spin if the water in it is not drained
completely. >>> Check the filter and the drain hose.
• Excessive foam might have formed due to use of too much
detergent, and the automatic foam absorption system might
have been activated. >>> Use the recommended amount of
detergent.
Washing performance is poor: Clothes are going grey.(**)
• Insufficient amount of detergent might have been used over
a long period of time. >>> Use the recommended amount of
detergent according to water hardness and the laundry.
• Washing might have been performed at low temperatures for a
long time. >>> Select the proper temperature for the laundry
to be washed.
• Hard water and insufficient amount of detergent. >>> Using
hard water together with insufficient amount of detergent
might cause dirt accumulation and greying on laundry in
time. It is difficult to eliminate greying once it happens. Use
the recommended amount of detergent appropriate for water
hardness and the laundry.
• Excessive amount of detergent might have been used. >>>
Use the recommended amount of detergent appropriate for
water hardness and the laundry.
Washing performance is poor: Stains persist or the
laundry is not whitened. (**)
• Insufficient amount of detergent might have been used. >>> Use
recommended amount of detergent appropriate for the laundry.
• Machine might have been overloaded. >>> Do not overload the
machine. Load the machine with the amounts recommended in
the "Programme and consumption table".
• Wrong programme and temperature might have been selected.
>>> Select the right programme and temperature for the
laundry to be washed.
• Wrong type of detergent might have been used. >>> Use
original detergent appropriate for the machine.
• Detergent might have been put in the wrong compartment.
>>> Put the detergent in the correct compartment. Do not mix
the bleaching agent and the detergent with each other.
Washing performance is poor: Oily stains appeared
on the laundry. (**)
• The drum might not have been cleaned regularly. >>> Clean
the drum regularly. To do this, please see. 6.2.
Washing performance is poor: Clothes smell bad. (**)
• Washing at low temperatures and/or with short programmes
for a long time will cause smell and bacteria in the drum. >>>
Leave the detergent drawer and loading door of the machine
ajar after every washing cycle. Thus, a humid environment
favorable for bacteria cannot occur in the machine.
Machine directly discharges the water it takes in.
• The drain hose might be at an inappropriate height. >>>
Connect the water drain hose as described in the user manual.
No water can be seen in the machine during
washing.
• Water level cannot be seen outside the machine. This is not a
failure.
Loading door cannot be opened.
• Door lock might be enabled because of the water level in the
machine. >>> Drain the water by running the Pump or Spin
programme.
• Machine might be heating the water or at the spinning
step.>>> Wait until the programme is complete.
• The loading door might be jammed due to the pressure it is
exposed to. >>> Hold the grip, push and pull the loading door
to free it from the pressure and open it.
• The loading door will not open if there is no power. >>> To
open the loading door, open the pump filter cap and pull down
the emergency handle positioned at the rear side of the said
cap. See “Loading door lock”
Washing takes longer than specified in the user
manual.(*)
• Water pressure might be low. >>> Since the amount of the
water has decreased, the machine will wait until it takes
adequate water to avoid poor washing quality. Therefore, the
washing time extends.
• Voltage might be low. >>> If the supply voltage is low, the
washing time is extended to prevent poor washing quality.
• Inlet temperature of water might be too low. >>> The time
required to heat up the water extends in cold seasons. Also,
washing time can be extended to avoid poor washing results.
• The number of rinsing cycles and/or the amount of rinsing
water might have increased. >>> When a better rinsing
performance is needed, the machine increases the amount of
rinsing water, and adds another rinsing cycle, if necessary.
• Excessive foam might have formed due to use of too much
detergent, and the automatic foam absorption system might
have been activated. >>> Use the recommended amount of
detergent.
Programme time does not countdown. (On models
with display) (*)
• The timer may stop during water intake. >>> The timer
indicator will not count down until the machine takes in an
adequate amount of water. When the amount of the water
taken in decreases, the machine will wait until it takes in
enough water to avoid poor washing results. Timer indicator
will resume countdown after this.
• The timer indicator might stop during heating. >>> The timer
indicator will not count down until the machine reaches the
selected temperature.
• The timer indicator might stop during spinning. >>> The
automatic unbalanced load detection system might have been
activated due to uneven distribution of the laundry in the drum.
