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34 / EN

Washing Machine / User’s Manual

Problem

Cause

Solution

Detergent residue in the detergent 

drawer. (**)

Detergent was put in wet drawer.

• Dry the detergent drawer before putting in 

detergent.

Detergent has gotten damp.

• Keep detergents closed in an environment free 

of humidity and do not expose them to excessive 
temperatures.

Water pressure is low.

• Check the water pressure.

The detergent in the main wash compartment got 

wet while taking in the prewash water. Holes of the 

detergent compartment are blocked.

• Check the holes and clean if they are clogged.

There is a problem with the detergent drawer valves.

• Call the Authorized Service Agent.

Detergent was mixed with the softener.

• Do not mix the softener with detergent. Wash and 

clean the drawer with hot water.

Regular drum cleaning is not applied.

• Clean the drum regularly. For this procedure, 

please see "Cleaning the loading door and the 
drum".

Too much foam forms inside the 

product. (**)

Improper detergents for the washing machine is used.

• Use detergents appropriate for the washing 

machine.

Excessive amount of detergent is used.

• Use only sufficient amount of detergent.

Detergent was stored under improper conditions.

• Store detergent in a closed and dry location. Do 

not store in excessively hot places.

Some meshed laundry such as tulle may foam too 

much because of their texture.

• Use smaller amounts of detergent for this type 

of item.

Detergent was put in the wrong compartment.

• Put the detergent in the correct compartment.

Softener is being taken early by the product.

• There may be problem in the valves or in the 

detergent drawer. Call the Authorized Service 
Agent.

Foam is overflowing from the 

detergent drawer.

Too much detergent is used.

• Mix 1 tablespoonful softener and ½ l water and 

pour into the main wash compartment of the 
detergent drawer.

• Put detergent into the product suitable for the 

programmes and maximum loads indicated in 
the “Programme and consumption table”. When 
you use additional chemicals (stain removers, 
bleaches and etc.), reduce the amount of 
detergent.

Laundry remains wet at the end of 

the programme. (*)

Excessive foam has occurred and automatic foam 

absorption system has been activated due to too 

much detergent usage.

• Use recommended amount of detergent.

(*) The product does not switch to spinning step when the laundry is not evenly distributed in the drum to prevent any damage to the 

product and to its surrounding environment. Laundry should be rearranged and re-spun.
(**) Regular drum cleaning is not applied. Clean the drum regularly. See “Cleaning the loading door and the drum”.

A

WARNING: 

If you cannot eliminate the problem although you follow the instructions in this section, consult your dealer or 

the Authorized Service Agent. Never try to repair a nonfunctional product yourself.

A

WARNING: 

Check the HomeWhiz section for the relevant troubleshooting information.

Содержание 7158145300

Страница 1: ...Washing Machine User Manual WTV9716XWWST 2820530185_EN 26 05 22 16 41 Document Number ...

Страница 2: ...ged Otherwise there is the risk of water leakage u While there is still water inside the product never open the loading door or remove the filter Otherwise risk of flooding and injury from hot water will occur u Do not force open the locked loading door The door will open immediately after the washing cycle has ended If the door does not open apply the solutions provided for Loading door cannot be...

Страница 3: ... lock to prevent children from intervening with the product u Do not forget to close the loading door when leaving the room where the product is located u Store all detergents and additives in a safe place away from the reach of the children by closing the cover of the detergent container or sealing the detergent package 1 3 Electrical safety u If the product has a failure it should not be operate...

Страница 4: ...llation maintenance cleaning and repair procedures u If the power cable is damaged it must be replaced by the manufacturer authorised service or a similarly qualified person preferably an electrician or someone designated by the importer in order to avoid possible risks 1 4 Hot surface safety The glass of the loading door gets too hot while washing at higher temperatures Therefore especially do no...

Страница 5: ...ls of the product are manufactured from recyclable materials in accordance with our National Environment Regulations Do not dispose of the packaging materials together with the domestic or other wastes Take them to the packaging material collection points designated by the local authorities 3 Intended use This product has been designed for domestic use It is not for commercial purposes or it shoul...

Страница 6: ...ity kg 9 Maximum spin speed rpm 1400 Built in No Height cm 84 Width cm 60 Depth cm 64 Single Water inlet Double Water inlet Available Electrical input V Hz 230 V 50Hz Total current A 10 Total power W 2200 Main model code 138 Rinse Spin Drain Prewash Fast Fast Extra Rinse Extra Water Anti Crease Pet Hair Removal Rinse Hold No Water Drain Soaking Spin No Spin Tap Water Cold Steam Time Delay Night Mo...

Страница 7: ...unauthorised persons Prior to installation visually check if the product has any defects on it If so do not have it installed Damaged products cause risks for your safety 4 1 1 Appropriate installation location Place the product on a hard and level floor Do not put it onto a carpet with high pile or other similar surfaces When the washing machine and dryer are placed on top of each other their tot...

Страница 8: ... Connecting the drain hose to the drain Attach the end of the drain hose directly to waste water drain lavatory or bathtub A CAUTION Your drain house will be flooded if the hose comes out of its housing during water discharge Moreover there is risk of scalding due to high washing temperatures In order to prevent such situations and make sure that the machine performs water intake and discharge pro...

Страница 9: ...t the appliance requirements Use of a Groud Fault Circuit Interrupter GFCI is recommended Power cable plug must be within easy reach after installation If the current value of the fuse or breaker in the house is less than 16 Amps have a qualified electrician install a 16 Amp fuse The voltage specified in the Technical specifications section must be equal to your mains voltage Do not make connectio...

Страница 10: ...uch dusts and powders on the laundry may build up on the inner parts of the product in time and can cause damage 4 2 3 Tips for energy and water saving Following information will help you use the product in an ecological and energy water efficient manner Operate the product in the highest load capacity allowed for the programme you have selected but do not overload See Programme and consumption ta...

Страница 11: ...ol shampoo etc intended solely for delicate clothes and at suggested programmes When washing dark coloured clothes and quilts it is recommended to use liquid detergent Wash woollens at suggested programme with special detergent made specifically for woollens Please review the programme descriptions part for suggested programme for different textiles All recommendations about detergents are valid f...

Страница 12: ... the drum before washing Put tablet detergents into the main wash compartment compartment no 2 or directly into the drum before washing Using starch Add liquid starch powder starch or the dyestuff into the softener compartment Do not use softener and starch together in a washing cycle Wipe the inside of the product with a damp and clean cloth after using starch Using limescale remover When require...

Страница 13: ...commended for colours can be used at dosages recommended for normally soiled clothes Detergents which do not contain bleach should be used Liquid detergents suitable for colours and dark colours can be used at dosages recommended for normally soiled clothes Prefer liquid detergents produced for delicate clothes Woollen and silk clothes must be washed with special woollen detergents Lightly Soiled ...

Страница 14: ...dicator k Auxiliary Function indicators 3 l Child Lock is Engaged symbol m Auxiliary Function indicators 2 n Auxiliary Function indicators 1 o No Spin Indicator p Rinse Hold Indicator r Cold Water indicator C The visuals used for machine description in this section are schematic and may not match exactly with the features of your machine 1 2 3 4 7 9 8 10 11 12 6 5 1 Programme Selection knob 2 Temp...

Страница 15: ...60 9 98 1 90 1400 Cold 90 40 9 95 1 10 1400 Cold 90 Eco 40 60 40 9 57 0 700 1400 40 60 40 4 5 50 0 460 1400 40 60 40 2 5 42 0 330 1400 40 60 Synthetisch 60 4 73 1 38 1200 Cold 60 40 4 70 0 90 1200 Cold 60 Xpress Super Xpress 90 9 76 2 30 1400 Cold 90 60 9 76 1 30 1400 Cold 90 30 9 76 0 25 1400 Cold 90 Xpress Super Xpress Fast 30 2 48 0 15 1400 Cold 90 Wol 40 2 55 0 55 1200 Cold 40 Delicaat 40 4 58...

Страница 16: ...n terms of energy consumption are generally those that perform at lower temperatures and longer duration Noise and remaining moisture content are influenced by the spinning speed the higher the spinning speed in the spinning phase the higher the noise and the lower the remaining moisture content 4 3 4 Programme selection 1 Determine the programme suitable for the type quantity and soiling level of...

Страница 17: ...ly Use this programme for your laundry baby clothes bed sheets bedlinen underwear etc cotton items that requires an anti allergic and hygienic washing at high temperature with intensive and long washing cycle The high level of hygiene is ensured thanks to the steam application before the programme long heating duration and additional rinsing step Programme was tested by The British Allergy Foundat...

Страница 18: ...garments or jeans It performs high performance washing with special drum movement even if the temperature is low It is recommended to use liquid detergent or woollen shampoo for dark coloured laundry Do not wash your delicate clothes containing wool or etc Mix Use to wash your cotton and synthetic clothes together without sorting them Delicaat GentleCare You can wash your delicate clothes such as ...

Страница 19: ...hiz application as default However you can use the HomeWhiz application to select a programme from the predetermined programme set and then change and use it C If you want to use HomeWhiz feature and Remote Control function you must select Downloaded Programme Detailed information can be found in 4 3 15 HomeWhiz Feature and Remote Control Function Soft Toys Soft toys must be washed in a delicate p...

Страница 20: ...ur laundry immediately after the programme completes you can use Rinse Hold function in order to prevent them from getting wrinkled when there is no water in the machine This function holds the laundry in the final rinsing water If you want to spin your laundry after the Rinse Hold function Adjust the Spin Speed Press Start Pause Cancel The programme will resume Machine drains the water and spins ...

Страница 21: ...g the Prewash will save energy water detergent and time Fast After selecting a programme you can press the Quick Wash setting key to shorten the programme duration For some programmes the duration can shorten by over 50 Despite this the washing performance is good thanks to the changed algorithm Although it varies in each programme when you press the Quick Wash key once the programme duration decr...

Страница 22: ... relevant step turns on When the function is selected the drum rotates for up to 8 hours for preventing the laundry from creasing at the end of the programme You can cancel the programme and take your laundry out at any time during the 8 hour duration Press the function selection key or the machine on off key to cancel the function The programme follow up light will remain on until the function is...

Страница 23: ...er from the values in section Programme and consumption table depending on the water pressure water hardness and temperature ambient temperature amount and the type of laundry auxiliary functions selected and the changes at the mains voltage With the End Time function the startup of the programme may be delayed up to 24 hours After pressing End Time button the programme s estimated ending time is ...

Страница 24: ... of the loading door in cases when the water level is unsuitable Door Locked symbol appears on the display when the loading door is locked C If the Remote Control Function is selected the door will be locked In order to open the door you must deactivate Remote Start Function by either pressing the Remote Start button or changing the programme position Opening the loading door in case of power fail...

Страница 25: ...ay goes off when the door lock is deactivated After adding garments close the door and press Start Pause button once again to resume the washing cycle If the water level in the machine is not suitable when you press Start Pause button the door lock cannot be deactivated and the door lock icon on the display remains on C If the temperature of the water inside the machine is above 50 C you cannot de...

Страница 26: ...load the HomeWhiz application from the app store of your smart device to use the bluetooth feature of your machine Make sure that your smart device is connected to internet to install the app If you are using the app for the first time please follow the on screen instructions to complete your user account registration Once the registration procedure is complete you can use all products with the Ho...

Страница 27: ...app on the other smart device as well When you launch the app you will need to log in with the account you previously created and paired your washing machine Otherwise please read Setting up a washing machine that is connected to someone else s account A WARNING You need internet connection on your smart device to proceed with HomeWhiz setup Otherwise the HomeWhiz application will not let you fini...

Страница 28: ...achine When your product is accessed you will see a screen similar to the below When the Remote Control is on you can only manage turn off and status follow up operations through your washing machine And all functions except child lock can be managed through the application You can follow whether the Remote Control function is On or Off through the function indicator on the button If the Remote Co...

Страница 29: ...table for the washing machines After every washing make sure that no foreign substance is left in the drum If the holes on the bellow shown in the figure is blocked open the holes using a toothpick Foreign metal substances will cause rust stains in the drum Clean the stains on the drum surface by using cleaning agents for stainless steel Never use steel wool or wire wool These will damage the pain...

Страница 30: ...n the dirty filter and discharge the water 1 Unplug the machine to cut off the supply power A Temperature of the water inside the machine may rise up to 90 ºC To avoid the burning risk clean the filter after the water inside the machine is cooled down 2 Open the filter cover 3 Follow the below procedures in order to drain water The product has an emergency water draining hose in order to drain the...

Страница 31: ...on safety bolts are not removed Remove the transportation safety bolts Laundry quantity in the product is too little Add more laundry to the product Excessive laundry is loaded in the product Take out some of the laundry from the product or distribute the load by hand to balance it homogeneously in the product Product is leaning on a rigid item Make sure that the product is not leaning on anything...

Страница 32: ...ng spinning step Automatic unbalanced load detection system is activated due to the unbalanced distribution of the laundry in the product Programme time does not countdown There is unbalanced load in the product Automatic unbalanced load detection system is activated due to the unbalanced distribution of the laundry in the product Product does not switch to spinning step There is unbalanced load i...

Страница 33: ...t the proper programme and temperature according to the type and soiling degree of the laundry Washing machine does not rinse well The amount brand and storage conditions of the detergent used are inappropriate Use a detergent appropriate for the washing machine and your laundry Keep detergents closed in an environment free of humidity and do not expose them to excessive temperatures Detergent was...

Страница 34: ...r texture Use smaller amounts of detergent for this type of item Detergent was put in the wrong compartment Put the detergent in the correct compartment Softener is being taken early by the product There may be problem in the valves or in the detergent drawer Call the Authorized Service Agent Foam is overflowing from the detergent drawer Too much detergent is used Mix 1 tablespoonful softener and ...

Страница 35: ...reover to ensure product safety and to prevent risk of serious injury the mentioned self repair shall be done following the instructions in the user manual for self repair or which are available in support beko com For your safety unplug the product before attempting any self repair Repair and repair attempts by end users for parts not included in such list and or not following the instructions in...

Страница 36: ......

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