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Fault Tracing

8

Fault Tracing

This section includes different fault scenarios and steps to follow to trace the fault.

The EPC TA100 AM is not working properly, and the

power LED is off

1. Is the power voltage correct?
2. Does the power supply deliver enough current?
3. Check the fuse.
4. Check the power card.
5. Is the power card correctly mounted?

The EPC TA100 AM is not communicating

1. Check the communication cable between the units.
2. Check the communication ports on the CPU board.

The EPC TA100 AM is working but the backlight is off

1. Check the backlight dimming.
2. Check that the backlight is connected to the power card.
3. Replace the backlight according to the

Replacing the Backlight

section.

4. Check the DC/AC on the power card.

The EPC TA100 AM is not working, the backlight is off

but the power LED is on

1. Check the backlight dimming.
2. Check the CPU board for burned components.
3. Download new firmware to the Panel PC.

The EPC TA100 AM does not include the latest

software

1. Follow the instructions in section

Update or Customize Software

.

Beijer Electronics, MAEN043

32

Содержание EPC TA100 AM

Страница 1: ...EPC TA100 AM Service Maintenance Manual English MAEN043 2010 12 ...

Страница 2: ...anual prior to installing and using this equipment Only qualified personnel may install operate or repair this equipment Beijer Electronics AB is not responsible for modified altered or renovated equipment Becausethe equipment has a wide rangeof applications users must acquire the appropriate knowledge to use the equipment properly in their specific applications Persons responsible for the applicatio...

Страница 3: ...Screen Surface 16 5 2 3 Autoflex EB 16 6 Hardware Replacement 17 6 1 Cables 17 6 2 Replacing the Rear Cover 18 6 3 Replacing the Display Display Cable 19 6 3 1 Calibrating the Touch Screen 20 6 4 Replacing the Complete Front 22 6 5 Replacing the Backlight 23 6 6 Available Spare Parts for EPC TA100 AM 24 7 Additional Installation Tips 25 7 1 Grounding the PanelPC 25 7 2 Ethernet Connection in the Pa...

Страница 4: ...lAspects 36 10 1 GeneralEnvironmentalAspects 36 10 2 EnvironmentalImpact of the PanelPCs 36 10 2 1 Mechanical Components 36 10 2 2 Electronics 36 10 3 Recycling 37 10 4 EnvironmentalImpact Report 37 Beijer Electronics MAEN043 ...

Страница 5: ...ncontact wash immediately with plenty ofwater In case of eye contact holdthe eye open flush with plenty of water and get medical attention The figures in this manualserves an illustrative purpose Because of the many variables associated with any particular installation the supplier cannot assume responsibility for actual use based onthe figures The supplierneither guarantees thatthe Panel PC is suita...

Страница 6: ...leaningormaintenance operations disconnect the equipment from the electrical supply Clean the display and surroundingfront cover with asoft cloth and mild detergent Replacingthe battery incorrectly mayresultin explosion Only use batteries recommended by the supplier 1 5 Dismantling and Scrapping The Panel PC orpartsthereof shall be recycled according tolocal regulations The followingcomponentscont...

Страница 7: ...troduction 2 Introduction Thismanual describes howto maintain the EPC TA100 AM 2 1 EPC TA100AM The followingdrawingsare available forEPC TA100 AM Outline drawing Panel cut out Beijer Electronics MAEN043 7 ...

Страница 8: ...nance personnel are permittedtocarry out the following actions Replacing the Rear Cover Replacing the Display Display Cable Replacing the Complete Front Replacing the Backlight 2 3 Service and Repairs Onlyaccredited companies are permitted to performservice and repairs If a non accredited companyconductsany kind of service orrepair the agreed warranty will be invalidated If trainingis required con...

Страница 9: ...onabout type number serialnumber environment and an installationdescription The form will be senttothe manufacturer s helpdeskand they will answeryour question or register your improvement fault To ensure quickresolution provide as many detailsas possible in yourreport Include the date and time whenthe problem occurred adescription of what you were trying todo the detailed steps you took that led ...

Страница 10: ...0 inch 100 mm 4 0 inch 2 28 inch 11 89 inch 8 98 inch Caution The openings on the enclosure are for airconvection Do not cover these openings 3 2 Installation Process 1 Unpackand check the delivery If damage isfound notify the supplier x 13 Panel cut out 264 5 x 206 0 mm 10 41 x 8 11 inch Note Place the Panel PC on a stable surface during installation Dropping it or letting itfall may cause damage...

Страница 11: ... the PanelPC is to be situated drawalongthe outersides of the holes and cut accordingto the markings 3 Secure the Panel PC in position usingall the fasteningholes and the provided brackets and screws x 13 0 5 1 0 Nm Beijer Electronics MAEN043 11 ...

Страница 12: ...ect Use only shielded communication cables Separate high voltage cables from signal and supply cables 24V DC RS422 RS485 24V DC 1 CF CARD B A C D RS232 Controller Power Ethernet Connect cable A Connect cable B usingan M5 screwand agroundingconductor asshort as possible with a cross section of minimum 2 5 mm2 Connect cable C Connect cable D 5 Carefully remove the laminated film overthe Panel PC disp...

Страница 13: ...mum error 77 seconds month at 25 C Temperature coefficient 0 034 0 006 ppm C2 Rechargeable battery Power consumption at rated voltage Normal 0 5 A Maximum 1 0 A Display TFT LCD 800 x 600 pixels 64K colors CCFL backlight lifetime at the ambient temperature of 25 C 50 000 h Active area of display W xH 211 2 x 158 4 mm Fuse Internal DC fuse 3 15 AT 5 x 20 mm Power supply 24 V DC 20 30 V DC Power supp...

Страница 14: ...following chemicals at room temperature Butanol Nitric acid 3 Hydrochloric acid 5 Nitric acid 10 Isopropyl alcohol Phosphoric acid 43 Na hypochlorite 10 Turpentine Note If exposure to any of the above chemicals is demanded itis recommended to first test the chemical on an invisible spot of the metalcasing The powder paint shows little or no resistance to the followingchemicals at room temperature ...

Страница 15: ...d 36 Sulfuric acid 10 Bleach1 Linseed oil Tomato ketchup Castoroil Methanol Trichloroacetic acid 50 Causticsoda 40 1 Nitric acid 10 White Spirit Cuttingoil Paraffin oil Windex1 Cyclohexanol Persil powderin solution1 Wisk Diacetone alcohol Petroleum spirit1 1 Extremely faintglossingof the texture was noted Autotex withstands DIN 42 115 Part2 exposure of up to 1 hour duration to glacial aceticacid w...

Страница 16: ...s 5 2 3 Autoflex EB It is recommended to use the Autoflex EB touch display protectionfilm thatcan be ordered from BeijerElectronics Solvent Resistance Autoflex EBwithstands exposure to the same chemicalsas Autotex F157 or F207 accordingtosection AutotexF157 207 Outdoor Use In common with all polyesterbased filmsAutotex EB isnot suitable for use in conditions oflongterm exposure to directsunlight Beije...

Страница 17: ...ailable Spare Partsfor EPC TA100 AM 6 1 Cables Most of the Panel PCs use the same type of flex cable connectors connector flanges Flex cable connector To release the flex cablesfromthe connector gently push the twoflanges onthe cable connectortowards the flex cable Note The connectors must be unlocked on both sides before removing the cable otherwise the flexcable may be damaged Beijer Electronics MAE...

Страница 18: ... EPC TA100 AM A torx T10 screwdriver Note Make sure to use adequate ESD protection Follow the steps belowtoreplace the rear cover 1 Power off the Panel PC 2 Remove the rear coverofthe Panel PC by looseningthe 4 torxscrews 4 x torx screws 3 Re assemble with the newrearcoverin reverse order Beijer Electronics MAEN043 18 ...

Страница 19: ...able 1 Power off the Panel PC 2 Followthe instructions underReplacing the Rear Cover toremove the rear cover 3 Disconnect the twoflexcables the flex cable andthe LEDcable fromthe power cardand remove the two plastic nuts thathold the powercard inplace LED cable plastic nut flex cable plastic nut 4 Lift the powercard and gently remove the backlight cables and the display cable from the rearside of th...

Страница 20: ... x torx screws 7 Re assemble the panel in reverse order 6 3 1 Calibrating the Touch Screen Follow the steps belowtocalibrate the touch screen A touch calibration tool is pre installedinthe EPC TA100 AM It canbe started from the desktopicon orfrom the Start menu Note Touch calibration has to be commenced within 10 seconds from when the touch screen toolwas started Beijer Electronics MAEN043 20 ...

Страница 21: ...int Ifyourelease the calibration point too early an error message is displayed 2 Touch the followingnine touch calibration points asthey appear onthe screen andrelease themasthe Releasemessages appear When touchcalibration hasbeen performed successfully a confirmation is displayed Beijer Electronics MAEN043 21 ...

Страница 22: ... use adequate ESD protection Follow the steps belowtoreplace the complete front ofthe EPC TA100 AM 1 Power off the Panel PC 2 Followthe steps 1 3 and 5 inthe Replacing the Display Display Cable instruc tions but in step 3 only disconnectthe flex cables and the LED cable do not remove the powercard 3 Attach the newfront 4 Re assemble the unit Beijer Electronics MAEN043 22 ...

Страница 23: ...f the EPC TA100 AM 1 First followthe steps 1 5 insection ReplacingtheRear Cover 2 Gently move the backlight diagonally indirection from the display centerto release the snap in closure that keepsthe backlight in place 3 Remove the backlight from the display backlight snap lock backlight connectors 4 Insert the newbacklight Be carefulnot topullthe cables of the new backlight wheninsertingit since p...

Страница 24: ...601009028 DISPLAY CABLE 321099040 POWER CONNECTOR 601009011 REAR COVER 601009003 CF COVER 601009001 MOUNTING BRACKETS 601009039 TOUCH PROTECTION SHEET 601009308 FRONT LABEL 601009135 COMPLETE BOX 601009008 TEST PLUG ETHERNET Ethernet RJ45 test connector 601009006 TEST PLUG RS232 RS232 test connector 601009007 TEST PLUG RS422 485 RS422 485 test connector 601009069 TEST PLUG USB H USB Host test conn...

Страница 25: ...d the closest groundingpoint on the door see 3 in drawingabove 3 Connect astrongbut shortgroundingbraid betweenthe doorand the device cabinet see 4 indrawingabove 4 Twist the cables onto the 24 V DC feed see 5 in drawingabove 2 turns around the ferrite core provide 4 times the suppressionof1 turn 3 turns around the ferrite core provide 9 times the suppressionof1 turn A ferrite core suppresses dist...

Страница 26: ... shield directly grounded or groundedviaa capacitor Note In many cases connecting the shielded Ethernet cabling to the chassis at both ends is inappropriate Hum or grounding loops canoccur Unshielded cabling may even result in fewer communication errors A good solutionmay be touse a shielded Ethernet cable but toconnect the shield at one end only One option istobreak the shield see 3 in drawing ab...

Страница 27: ...is to connect the otherend of the shield to the ground via a 0 1 uF 250 V plastic capacitor Both ends are then connected tothe ground in terms ofHF but only connected to the ground at one end in terms ofLF thus avoidingthe 50 Hz groundingloops Metal cabinet Metal cabinet Terminal or connector Terminal or connector EMC cable gland Plastic cable gland Shielded cable Shielded cable Short distance Cab...

Страница 28: ...ipated average temperature in the cabinet as wellas a large program for controllingthe temperature in the device cabinet An enamel coated steel cabinethasaradiant heatvalue of 5 5 W m2 and degrees C Installinga fan inside the cabinetwill even out the temperature while moving air providesconsiderably better coolingthan stillair Asuitable fan is a120 x120 mm axialfan available in 24 VDC 115 and 230 ...

Страница 29: ...oEN 60950 protectionagainst electric shock and UL 950 Example Here is an example that explains why a secure 24 V DC feed can be ruined by mixing 24 V relay contacts with 230 V AC relay contacts in a smallercontroller Check that the clearances and creepage distances between 24 V DC and 230 V AC fulfillEN 60950 or UL 950 If not input a separate 24 V unit into the Panel PC If there isa substantial di...

Страница 30: ...B memory stick keyboard or similardevice is plugged in If anumberofunitsare connectedthat have a0 Vand a groundconnection and these are connected to various groundingpoints there is a substantial risk of problems Groundingcurrents go through communication cables the rearplate of the controller andinternally in the Panel PC andcan cause errors Use external units to improve communication and achieve...

Страница 31: ... the bus wires may be onthe same levelor require pull up orpull downtoensure that no faultysignals are detected when the busisin restingmode all transmittersare disconnected 1 2 3 4 5 V 0 V 1 K 1 K 120 ohm 120 ohm 120 ohm 5 V 5 V 0 V 0 V 0 V 0 V 0 V 0 V 1 K 1 K 1 K 1 K VCC VCC 120 ohm Inside Panel PC Panel PC RS422 CAB8 CAB8 Bus RS485 Shield Bus termination 5358 2 14 15 6 19 7 8 1 2 3 4 5 6 7 8 2 ...

Страница 32: ...ckthe communication ports onthe CPU board The EPC TA100 AM is working but the backlight is off 1 Checkthe backlight dimming 2 Checkthat the backlight isconnected to the power card 3 Replace the backlight accordingto the Replacingthe Backlightsection 4 Checkthe DC AC on the power card The EPC TA100 AM is not working the backlight is off but the power LED is on 1 Checkthe backlight dimming 2 Checkth...

Страница 33: ...terface on the power card Lines in display have wrong color or the display picture is shifted 1 Checkifthe display has a wide vertical orhorizontalarea acrossthe display It should be atleast2 3 cm wide with agrey orblack color See Replacingthe Display Display Cableforinstructions on how to correct this 2 Make sure the displaycable is correctlyfitted 3 Make sure the displaycable is not folded ordama...

Страница 34: ...nstructions about howto recover the operatingsystem 9 1 GeneralInformation about Software The EPC TA100 AMis delivered with an image operating system pre storedin the NandFlash memory 9 1 1 Software Products The followingsoftware product isused Operating System Windows XP Embedded SP3 Beijer Electronics MAEN043 34 ...

Страница 35: ...ory Stick with a Beijer Electronics Prepared Backup Image Requirements Acronis True Image Version 11 installed on the desktop PC Perform the followingsteps to recover the system 1 Connect anempty USBmemorystick 4 GB to your PC 8 9 2 Start Acronis andload the image tib to the USB stick 3 Connect the USBstick to the Panel PC andswitch the poweron WindowsXP Embedded is now loadingfromUSBDevice On the...

Страница 36: ...in an adhesive that is notclassified asenvironmentally hazardous Screws may have undergone the followingsurface treatments Bright nickel platingorbright zinc plating The membrane keyboard is made of polyesterwith silverwiring On some models the keyboard contains LEDs Display framesandCF coversare made of halogen free plastic PC ABS 10 2 2 Electronics Circuit Board Note All Panel PCs are RoHScomplia...

Страница 37: ...inyl The label and the plastic bagfor the brackets are recycledas softplastic The manufactureris amemberof the REPAregister The protective filmon the frontisrecycled assoft plastic When the PanelPC is no longeruseful it can be returned to the manufacturer forenvironmentally responsible recycling Contact the company forfurtherinformation 10 4 EnvironmentalImpactReport A Panel PC impacts the environm...

Страница 38: ...Head office Beijer Electronics AB Box 426 201 24 Malmö Sweden www beijerelectronics com 46 40 358600 ...

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