EN
28
Troubleshooting
If the device does not work properly, check whether you are able to rectify the problem
yourself. If the problem cannot be solved with the steps that are listed, contact the
customer service department.
Do not attempt to repair a defective electrical device yourself!
Problem
Possible cause
Fix
Nothing is shown
on the display (
9
).
Is the mains plug inserted in
the plug socket correctly?
Insert the mains plug.
Is the plug socket defective?
No mains voltage is present.
Try another plug
socket.
Check the fuse of the mains
connection.
Is the display defective?
Contact our customer service
department.
The fuse in the fuse
box is triggered.
Too many devices connected
to the same circuit.
Reduce the number of devices
in the circuit.
No error can be identi
fi
ed.
Contact our customer service
department.
Water runs out of
the device.
Is there too much water in the
water tank (
3
)?
Do not over
fi
ll the water tank!
The coffee runs very
slowly out of the
coffee outlet (
4
).
Is the coffee outlet clogged?
Clean the coffee outlet.
Is the device scale-encrusted?
Descale the device (see the
“Cleaning and Care” chapter |
“Descaling”).
The coffee is too
weak.
Is there too much water in the
water tank?
Only pour the quantity of
water required for the number
of cups you want into the
water tank (see the “Handling
and Operation” chapter |
“Filling the Water Tank”).
Is there not enough coffee
powder in the permanent
fi
lter
(
16
)?
Pour the quantity of coffee
required for the number
of cups you want into the
fi
lter (see the “Preparation”
chapter).
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19.10.2017 09:52:24
