
What to do if...?
Problem
Cause
Remedy
Tubular drive is not functioning.
No transmitter programmed.
Program new transmitter.
Transmitter is out of range of the tubular
drive.
Bring transmitter within range of the tubu-
lar drive.
Batteries in transmitter not inserted/ in-
serted incorrectly or dead.
Insert batteries correctly or insert new
batteries.
Electrical connection is faulty.
Check electrical connection.
Thermal protection switch in tubular drive
has tripped.
Wait until the thermal protection switch in
the tubular drive is reactivated.
Running direction on tubular drive cannot
be set.
Limit positions are stored in the tubular
drive.
Delete limit positions and reset the run-
ning direction.
Incorrect running direction after deleting
limit positions.
Direction switch is in the wrong position.
Switch the direction switch to the oppos-
ite position.
Tubular drive stops arbitrarily; cannot be
restarted in the same direction.
Tubular drive has detected an increase in
load.
Briefly run the curtain in the opposite dir-
ection, then continue in the desired direc-
tion.
Tubular drive is overloaded.
Use a higher-torque tubular drive.
Tubular drive does not operate at the set
switching time.
Tubular drive is in manual mode.
Use a B-Tronic transmitter to switch the
tubular drive into automatic mode.
Set switching times change.
Frequent 230 V AC power cuts.
Fluctuations in the 50 Hz mains fre-
quency.
During the programming run, the drive
stops short of the limit position to be pro-
grammed.
For safety reasons, the drive reacts sens-
itively to unsmooth running during the
programming run, in order to prevent
damage.
Briefly run curtain DOWN and sub-
sequently UP until you reach the upper
limit position.
Ventilation slots of the roller shutter do
not close fully.
Unsmooth running of the roller shutter
near the lower stop and setting of the
“lower stop” limit position.
Delete the limit positions and set the limit
positions as per "to lower point". In this
case, first program the lower limit position
(lower point) and secondly the upper limit
position.
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Содержание P5-B01
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