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IntelliDOCK 9555 Installation & User Manual
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41
Q
Your PIN is blocked
A
Enter the PIN unblocking key (PUK1) or contact your service provider
Q
You can’t make calls
A
All calls made from the Iridium® System require a special calling sequence;
please refer to your Service Provider for these details.
Did you enter the number in international format?
Check the signal strength meter. If the signal is weak, move the vehicle to a
more open area.
Is Restricted displayed? Check the Call Barring setting.
Has a new SIM card been inserted? Is it active?
Q
You can’t make international calls
A
Have you included the relevant codes? Press and hold the (+) key to
display the international dialling prefix (+), and then enter the appropriate
country code, followed by the phone number.
All calls made from the Iridium® System require a special calling sequence;
please refer to your Service Provider for these details.
Did you enter the number in international format?
Check the signal strength meter. If the signal is weak, move the vehicle to a
more open area.
Is Restricted displayed? Check the Call Barring setting.
Has a new SIM card been inserted? Is it active?
Q
Your PIN2 is locked.
A
Enter the PIN2 unblocking key (PUK2) or contact your service provider.
Q
You can’t cancel call forwarding or call barring
A
Wait until you are in an area with good network coverage and try again.
Q
Your SIM card won’t work.
A
Is the card inserted the correct way?
Is the gold chip visibly damaged or scratched? Return the card to your
service provider.
Check the SIM and phone contacts. If they are dirty, clean them with an
antistatic cloth.
Q
Your PIN is blocked
A
Check SIM Card is clean and re-insert.
See your Service Provider if continues for unblock codes.
Q
Mute LED flashing orange and no privacy handset connected
A
Grounding the outer shield of the privacy handset connector instructs the
IntelliDOCK that a privacy handset is present even though it may not be.
This can result in the mute LED flashing orange. To prevent this occurring
ensure the outer metal shield of the privacy handset connector does
not touch any other conductive earth/grounding contacts. Turning the
IntelliDOCK OFF then back ON will clear this false triggering.
For additional product support:
BEAM Communications Pty Ltd
8 Anzed Court, Mulgrave
Victoria, 3170, AUSTRALIA
Web: www.beamcommunications.com
Info: [email protected]
Support: [email protected]
Tel:
+61 3 8588 4500
Fax:
+61 3 9560 9055
BEAM Communications gives this express warranty (along with extended
warranty endorsements, where applicable) in lieu of all other warranties,
express or implied, including (without limitation), warranties of merchantability
and fitness for a particular purpose. This constitutes our sole warranty and
obligation with regard to our products as well as the Customer’s sole remedy.
BEAM Communications expressly disclaims all liability and responsibility for
any special, indirect or consequential damages or any further loss of any kind
whatsoever resulting from the use of our product(s). The Customer’s sole and exclusive
remedy and the limit of BEAM liability for any loss whatsoever, shall not exceed the
purchase price paid by the Customer for the product to which a claim is made.
All products manufactured by BEAM Communications are warranted to be free
from defects in material and workmanship in accordance with and subject to the
following terms and conditions:
1. This warranty is limited to the original Customer only. It cannot be
transferred or assigned to third parties unless the intent to transfer to a third
party is expressly indicated in a purchase order and/or warranty-processing
arrangements have been agreed upon in writing by BEAM.
2. BEAM Communications does not warrant any installation, maintenance or
service of the Products not performed by BEAM, nor does it warrant the use
of Products with unapproved ancillary products.
3. BEAM Communications will correct any defects in material or workmanship
of products manufactured by BEAM which appear within (12) months and (24)
months replacement warranty for SatDOCK, IntelliDOCK, IntelliDOCK cradles
ONLY, from the date of shipment by BEAM Communications to the Customer.
BEAM Communications will repair or replace, at our option, any defective
product,provided that our analysis and/or inspection discloses that such
defects developed under normal and proper use.
4. This warranty does not extend to goods subjected to liquid or particulate
ingress, extreme humidity, misuse, neglect, accident or improper installation,
or to maintenance or repair of products that have been altered or repaired
by anyone except BEAM Communications unless otherwise stated in writing.
5. The warranty is a return-to-base warranty and freight is paid by the sender.
6. A charge of USD $150 including return freight will be made for testing returned
product which is not defective or is found to be defective as the result of
improper use, maintenance or neglect.
7. BEAM Communications will not accept responsibility for any invoiced
goods or services that are not covered by a BEAM Communications written
purchase order. Under no circumstances does BEAM Communications agree
to pay for labour or other related expenses associated with the troubleshooting
and/or repair of our product without prior specific written authorization.
8.
Information in our descriptive literature is based on product specifications that are
current at the time of publication. Product specifications, designs and descriptive
literature are subject to change as improvements are introduced. Although we
announce changes as they occur, we cannot guarantee notification to every
Customer. BEAM Communications warrants delivered product to conform to the
most current specifications, designs and descriptive literature.
9. This warranty policy may be expanded or limited, for particular categories
of products or Customers, by information sheets published as deemed
appropriate by BEAM Communications. The warranty for third party Products
is that of the third party and not BEAM warranty.
Beam Warranty Conditions
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