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11. NOTES ON DISPOSAL
Due to European directives* you are no longer allowed to dispose of used electrical and electronic
devices as unsorted domestic waste. The devices must be collected separately. The trash can on
wheels pictogram indicates the need to dispose of the device separately.
Please help to protect the environment and make sure, once you have decided to stop using the device,
that you dispose of it responsibly via the correct collection system.
In Germany, you are legally** required to dispose of used devices separately, instead of as domestic
waste. Your local waste disposal authority has set up one or more collection points at which used
devices from private households in your area can be handed in free of charge. In some cases waste
disposal authorities will pick up used devices, even from private households.
Please refer to your local household waste collection brochure, or visit your town hall or community
administration office, for more information on handing in or collecting used devices in your area.
* Directive 2002/96/EC of the European Parliament and of the Council of 27 January, 2003 on waste
electrical and electronic equipment (WEEE).
** Law on market introduction, return and treatment of electrical and electronic equipment (Electrical
and Electronic Equipment Act [ ElektroG (Germany)) of March 16, 2005.
12. WARRANTY
• 5 year manufacturer’s warranty for consumers (original purchase from authorised be-quiet! dealers only).
• On-site replacement service in the first 12 months after purchase date from authorised be-quiet!. dealer.
•
Warranty claims can only be processed if you quote the serial number and enclose a copy of your
purchase receipt from an authorised be-quiet! dealer.
On-site exchange within Germany and France only.
The exchange can only take place in the country of purchase.
All returns are examined by our RMA service. If a power supply is found to be error-free, it will be
returned to the customer. In addition to this, we reserve the right to charge a lump sum for testing the
device to cover our overheads.
Should a defect of your be-quiet! power supply occur within twelve months of date of purchase, please
call our toll-free hotline to clarify technical details and queries. For trouble-free processing we require
the following from you, submitted via fax, email, or mail:
•
A copy of the purchase receipt
•
A brief description of the error
•
The serial number of the power supply
•
Your delivery address
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