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CHECKS AT THE START OF THE SEASON
• Check whether the power supply cable is OK and whether the grounding is
functional.
• Follow the installation and safety instructions carefully.
TROUBLESHOOTING
Before you contact our customer hotline / service center, please check whether the error can
be remedied using the information below.
PROBLEM
SOLUTION
No steam comes out of the humidifier.
• Check whether the device is
correctly connected to the mains.
• Check whether you have set the
rotary switch correctly.
• Check that there is enough water in
the water tank
There is an unpleasant smell during
operation.
• When you use the device for the first
time, it may emit an unpleasant smell.
Remove the water tank, open it and let
it air for about 12 hours.
• Check whether the water in the water
tank is dirty or stale.
• Clean the water tank and fill it with
clean water.
The device is very noisy during
operation.
• Check whether the water tank is
inserted correctly.
• Check the surface on which the
device is standing.
IMPORTANT
Never try to repair the device yourself. This can lead to the immediate loss of the
guarantee.
