VI. Warranty
Broadcast Devices, Inc. products are warranted against failure due to faulty materials or workmanship
for a period of one year from the date of shipment from Broadcast Devices, Inc. dock. The warranty
covers repair or replacement of defective parts at the factory, provided the unit has been returned prepaid
by the user. All shipments to the factory shall have affixed to the outside of the container a return
authorization number obtained from the factory. The above warranty is void if the unit has been modified
by the user outside of any recommendations from the factory or if the unit has been abused or operated
outside of its electrical or environmental specifications. If customer conducted field tests suggest that the
unit may be faulty, whether or not the unit is in warranty, a full report of the difficulty should be sent to
Broadcast Devices, Inc. factory. The factory may suggest further tests or authorize return for factory
evaluation. Please email:
Units sent to the factory should be well packed and shipped to Broadcast Devices, Inc. – Check
for current shipping address. Remember to affix the R.A. number to the
outside of the carton. Any packages received without such R.A. number will be refused. Note: freight
collect shipments will also be refused. When the unit has been received, inspected and tested, the
customer will receive a report of the findings along with a quotation for recommended repairs, which are
found falling outside of the standard warranty. Units returned for in-warranty repairs, which are found not
to be defective will be subject to an evaluation and handling charge. In-warranty units will be repaired at
no charge and returned via prepaid freight.
Out-of-warranty units needing repair require a purchase order and will be invoiced for parts, labor, and
shipping charges.
When ordering replacement part, always specify A) Part Description, and Quantity; B) Date of
Purchase, Where Purchased; C) Any Special Shipping Instructions. Always specify a street address, as
shipping companies cannot deliver to a postal box.
Broadcast Devices, Inc. is not responsible for any other manufacturer’s warranty on original
equipment. Nor are we responsible for any failure, damage, or loss of property that may occur due to
the installation or operation of our equipment outside of recommended specifications.
Broadcast Devices, Inc. reserves the right to change materials, specifications, and features from
time to time.
www.broadcast-devices.com
Tel. (914) 737-5032 Facsimile: (914) 736-6916
Email:
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