BCN3D Sigma Series, Руководство пользователя

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User Manual 7
4 The product must be sealed in its original packaging .
In the case of not returning the order in its original
and sealed packaging, BCN3D Technologies reserves
the right to accept or reject the return or establish a
depreciation of the product.
5 Once the product has been packed, we will send a
transporter that will pick up the goods to be returned
perfectly packed, being able to desist from the
collection in case of improper packing. It is important
that you place the
RMA number visible on the package .
6 Once the goods are received in our facilities, our
technical service will inspect them and determine
whether the product is covered by warranty or not.
7 If the user does not accept the reparation, BCN3D
Technologies will return the product by the agreed
method of RMA. If the user does not collect the product,
or if it can not be sent to the address provided by the
user, BCN3D Technologies will contact the user by the
means that he considers convenient and previously
provided. If the user does not collect the product during
the 90 days following the moment of sending the
information, BCN3D Technologies reserves the right
to invoice the cost of storage, disposal of the product
according to the applicable laws and regulations, and
any law for non-payment.
Warranty exclusions
This Warranty does not cover:
1 Defects caused by inappropriate transportation
(without original packaging) or handling of the Product
(including without limitation, defects caused by sharp
elements, cutting, bending, compression or fall).
2 The wear and tear caused by the use of the Product,
including, but not limited to, the wear of moving parts,
control panels or elements that interact with the
Warranty
operation of the Product.
3 The damages caused by the non-compliance of the
maintenance plan exposed in the User’s Manual of the
Product.
4 The malfunctions or damages caused by
modifications, alterations or repairs carried out by any
individual or company not authorized by BARCELONA
THREE DIMENSIONAL PRINTERS, S.L., being
excluded from this assumption the replacements of
consumables.
5 Damages caused by unusual failures in the electrical
network.
6 Damage caused by abuse, misuse, accident or
negligence when using the Product.
7 Effects derived from the Product’s exposure to
floods, fire, humidity, spillage of food or chemical
compounds, corrosion, oxidation, extreme atmospheric
conditions or any other agent external to the Product.
8 Damages derived from the use of Software other
than that recommended by BCN3D Technologies.
9 Damages caused by not using materials
recommended by BCN3D Technologies.
10 The components considered as Consumables, listed
in the attached document.
11 Any product in which the serial number is not
visible.