8
Here you will find a number of fault description and possible
solutions we invite you to read in order to ensure the possibility
of an actual breakdown of your device.
The unit does not turn on
- Make sure the power cord is properly connected.
- Make sure the plug is fully inserted into the wall outlet and
there is power.
- Make sure the amplifier is turned on.
- Check the fuse in the mains plug or adapter if necessary.
There is no sound
- Make sure the unit is not in Standby mode.
- Check that the source component is connected properly.
- Make sure your speakers are properly connected.
One channel no sound
- Make sure the balance control is in the correct position.
- Check the speaker connections.
- Check interconnections.
A loud humming or buzzing is noticeable
- Make sure that interconnect cable is loose or defective.
- Make sure your tape deck or turntable is not too close to the
amplifier.
The bass is weak or the stereo image is diffuse
Make sure the speakers are not in phase.
The sound is distorted
Make sure that the control settings of volume or tone is not too
high.
The remote control does not work
- Check that the batteries have not expired.
- Make sure nothing is blocking the remote sensor.
Bluetooth - The sound stops or there is noise
If a device such as a microwave oven or wi-fi transmitter
generates electromagnetic waves near the 2.4 GHz band, it can
affect the connection or broadcast quality. In this case, install
the EX-214 at a greater distance from this unit.
Bluetooth - The transmission is interrupted
- The device connected to the EX-214 is perhaps too far. The
approximate distance transmission Bluetooth is about 10m
without obstacles.
- Make sure there are no obstacles between the EX-214 and
your Bluetooth device.
Troubleshooting
BC ACOUSTIQUE
BP 306
94709 Maisons-Alfort Cedex France
www.bc-acoustique.com
In case the above solutions do not remedy your problem, check
our FAQ section (Frequently Asked Questions) on our website:
www.bc-acoustique.com
For repair, during or after the warranty, please contact your
dealer.
To obtain warranty service and technical support, thank
you kindly to register your product online on the website
www.bc-acoustique.com at the product registration section.
