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Return Authorization Process
1.
Contact BayTech to get a Return Authorization (RA) Number.
IMPORTANT:
BayTech will not
accept any returns without an RA number.
2.
Package the unit carefully in its original packaging or similar packaging. The warranty does not
cover damage sustained during shipment. Enclose a letter with name, address, RA number,
daytime phone number and description of the problem.
3.
Surround your unit with a minimum of two inches of insulation.
4.
Be sure to seal the box securely with strapping or packing tape. We do not recommend masking
tape or cellophane tape.
5.
Mark the RA number clearly on the outside of the package.
6.
Ship the unit by insured, prepaid carrier to the following address:
Bay Technical Associates
5239 A Avenue
Long Beach Industrial Park
Long Beach, MS 39560
RA #: 140-xxxxx
