22
TROUBLESHOOTING GUIDE
6
Problem
Probable Cause
Remedy
Display not light-
ing up
Cycle game power off,
wait 10 seconds, turn
back on after checking
connections.
Phone cable to Display is
bent, pinched or un-
plugged.
Previous board in line
faulty.
Faulty Display Board.
Inspect cable and sockets. Replace cable if needed.
AACE2505, AACE2506
The displays are wired in series—if the output on the 1st
board is bad, the 2nd board will not light up. Refer to Dis-
play Wiring Diagram.
Replace Display Board. AABD4208
Part of a Display is
not showing
Segment faulty
Replace display board.
Refer to Display Wiring Diagram. (AABD4208)
Game not
coining up.
Game does not
start.
Ensure game makes
sound when coin switch is
triggered.
Game set to large amount
of credits per game.
Start Pushbutton Faulty.
Check coin switches—both should be wired normally
open. If one switch is “closed” the other will not work.
Check wiring to main board.
Cable AACBL4A-DOOR, AACE2503
Enter N1 mode in menu to set credits per game.
Inspect pushbutton, clean, and check wires for continuity.
(AACE2500) back to main board.
Cabinet Lighting
not functioning
properly.
Led’s in top of cabinet plug
into J21 of main board.
Inspect cable and sockets. Replace cable if needed.
AACE2500, AACE2514
Tickets do not
dispense or
Wrong amount
dispensed.
If notch signal is
not seen, game will
stop trying until
power reset.
Press and hold red menu button down to enter menu.
Enter N5 in menu for Ticket Patterns - see if your game
matches any of patterns in manual. Change to ticket
pattern which matches your decal
Enter N6 in menu to enable or disable mercy tickets.
Enter N7 to make sure “Divide by 2” is off.
Enter N8 to make sure “Fixed Ticket Payout” is off.
Blow dust from sensor and clean with isopropyl alcohol.
Cycle game power and try again.
Replace with working dispenser to isolate the problem.
Flip tickets and load upside-down to have large cut notch
toward opto sensor.
Check cables AACE2501 from ticket dispenser to J9 on
main board.
Replace main board. (A5NEWGEN1)
Refer to “Game scores too many balls.” above.
Incorrect menu settings.
Opto Sensor on ticket dis-
penser dirty.
Faulty ticket dispenser.
Notch on tickets cut too
shallow.
Faulty cable.
Faulty Main Board.
Game is scoring too
many balls.