Guarantee & Warranty Limitations
The guarantee and warranty limitations require that the boiler
and related accessories be properly installed, commissioned and
started up by either i) heateam service engineer or ii) a HETAS
approved engineer and the HETAS approved number must be
logged on the supplied warranty card; otherwise the
manufacturer’s guarantee will not be honoured.
Malfunctions resulting from improper operation or adjustment
as well as use of poor or not recommended fuel types are not
covered by the guarantee and warranty. Further, the warranty
shall be void if equipment other than those provided by
heateam are installed. The special warranty restrictions for your
system are available in the “Warranty Conditions” folder
supplied with your boiler.
Start-up and regular maintenance following the terms of the
“Warranty Conditions” will assure safe, environmentally
friendly and economical operation of your system. We
recommend that you obtain a maintenance service contract.
The Baxi Bioflo wood pellet sealed central heating system
boiler includes a one year parts and labour guarantee.
The labour guarantee is subject to a set up and test being
completed by a Baxi Engineer or Baxi approved installer
(HETAS Qualified).
Baxi offer a free set up and test with this product. Please
contact Baxi on 0844 871 1568 to arrange this service.
Open Monday - Friday, 8am - 6pm
Saturdays, 8.30am - 2pm
We are closed on Christmas Day & New Year’s Day
Alternatively your HETAS qualified installer must complete the
enclosed set up and test checklist and warranty registration
card and return to the address below
Warranty Registrations
Baxi Heating UK Ltd
Brooks House
Coventry Road
Warwick
CV34 4LL
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