13
After Sales Support - Help Desk
Telephone:
1300 663 907
Internet:
www.winplus.com.au
Frequently Asked Questions
Question
Answer
How long do I need to recharge the
headphones?
- On the first charge, it is recommended you
charge for a full 12 hours. On subsequent
charges, charge at least a few hours to
achieve full charge. You cannot over-charge
your headphones when using them with the
supplied charging cradle.
- When the POWER light turns green the
headphones will be fully charged
How far away from the base unit will
the headphones work?
- With no obstructions and no devices nearby
the headphones will work up to 50m away
- Walls, doors and other electrical devices
will limit the operating distance. Try
positioning the charging dock in different
locations for best results
The blue LED does not light up when
I have my MP3 player or phone
connected.
- Ensure the volume on your device is set
to maximum.
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