IFX-21 User Guide
BASF
Warnings
7/12/2019
V004
18 of 22
8. W
ARNINGS
Failure to follow the instructions and specifications contained in this user manual may result in
impaired device function.
Use of an
EXACTUS
®
pyrometer without an
EXACTUS
®
retransmission device, such as the
IFX-21 or IMF8, may degrade measurement quality.
Device temperatures above or below the recommended operating range will affect
temperature measurement accuracy. Temperatures exceeding 60ºC may result in device
shutdown. Use radiation shielding or the optional purge air where appropriate to keep the
device within operational limits.
9. T
ROUBLESHOOTING
T
ROUBLESHOOTING
I
NSTRUCTIONS
Symptom
Cause
Remedy
Display inactive
No power supply connected Check power supply of the device
Power supply applied,
device is defective
Device must be replaced
No analog output
Analog output is disabled
Enable probe analog output in
TemperaSure
Probe is not plugged in
Check probe connection
Device operation is
intermittent
Probe cable is too long
(>15m [49ft])
Increase probe power supply voltage
in the IFX-21 configuration menu
Power supply is defective
Replace power supply
Power supply is underrated
Voltage drop between
device and supply
Check voltage at device input.
Increase power supply voltage if
necessary
TemperaSure cannot
connect to the IFX-21
over Ethernet
IFX-21 device IP address is
not set properly
Use Telnet or the USB service port to
change the device IP. If necessary
contact your network administrator.
