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7. Possible Malfunctions
PROBLEM
POSSIBLE CAUSES
SOLUTION
The indicator
lights up
No water.
Switch off device, fill up with
water and switch on again.
The indicator
lights up.
Too much ice in the ice
cube basket.
The water temperature in
the container is too low.
Remove ice from the ice cube
basket.
The indicators
and
lights up.
Ice scoop is immobilised.
Check whether ice is blocking
the ice scoop. If not this is not
the case, contact retailer
Ice cubes stick to each
other.
The ice cube making
process is taking too
long.
Switch off device and switch
on again when ice cubes are
melting. Select S – small to
produce smaller ice cubes.
The water temperature in
the container is too low.
Change the water in the
container. The optimal tempe-
rature for water is 7°-32° C.
The ice cube making
process is normal but
does not produce any ice
cubes.
The room temperature or
the water temperature in
the container is too high.
Make sure room temperature
is below 32° C and put colder
water into the container.
Cooling agent has run
out.
Contact retailer
The cooling tubes are
blocked.
Contact retailer
The ice cube making
process is automatically
stopped.
The indicator is
flashing on the control
panel.
The power supply was
cut off by mistake during
the ice cube making
process.
Switch off the device and pull
the plug not the cable. Wait for
a few minutes, and then
carefully remove the ice
cubes. Switch on again.
In case none of the above mentioned failures occur, contact a qualified customer
service. Under no circumstances you should try to fulfill any kind of repair
operations yourself.
