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7. Possible Malfunctions
Problem
Cause
Solution
The device is
connec-ted but does
not work, the green
standby light does
not come on.
•
The plug is not properly
inserted in the socket.
•
Damaged safety fuse.
•
Power outage.
•
Insert the plug properly
into the socket.
•
Check the power source.
•
Check the power source.
The red tempera-
ture light is on.
•
The device is turned on for
the first time or has been
turned off for a long time
(e.g. to defrost or following
a power outage).
•
The device’s door is open
or have been opened and
closed often.
•
The device contains a large
amount of fresh products
and the temperature inside
the device has risen above
-9°C.
•
Identify the cause and fix
it if possible. If the tempe-
rature light remains on for
over 6 hours, this means
that the compressor is
either working continually
or is not turning on. In this
case contact a service
centre or sales agent.
Temperature inside
the device is too
high, breaks in the
functioning of the
compressor are
short.
•
The device’s door is not
fully closed or has been
left open for too long.
•
Too many products inside
the device.
•
The products inside the
device are too warm.
•
Close the door, do not
leave it open for too long.
•
Remove unnecessary
products from the device.
•
Prior to freezing, cool
products to room
temperature.
The device is
getting louder.
•
The deep freezer is not
on a level surface.
•
The deep freezer is leaning
against a wall or other
objects.
•
Place the deep freezer on
an even surface.
•
Ensure appropriate
distance between the
device and walls or other
objects.
When the door
is opened the
rubber sealing
tape comes off
•
Dirty seal (e.g. with a sticky
product such as syrup,
grease).
•
Wash the seal and the
crevice underneath, dry
and replace the seal.
The device’s
surface is frosted
over.
•
Ambient humidity is
over 70%.
•
Air out the room, eliminate
the cause of the humidity if
possible.
