25
EN
Problem
Possible cause
Fix
The coffee runs
through very slowly.
The coffee outlet is
blocked.
Clean the coffee outlet.
The device is furred
up.
Descale the device with a standard
descaling agent for coffee ma-
chines.
The coffee does not
taste very good.
The device needs to be
cleaned.
Clean the device (see the "Clean-
ing" chapter).
The coffee powder
is too
fi
nely or too
coarsely ground.
Adjust the grinding time.
The coffee/water mix-
ture is not ideal.
Only pour the quantity of water
required for the number of cups
you want into the water tank. We
recommend pouring one heaped
measuring spoon of coffee powder
per cup into the permanent
fi
lter.
The water quality is not
good.
Check the water quality and
fi
lter
the water if necessary.
A large amount of
steam is produced in
the brewing process.
The device is furred
up.
Descale the device with a standard
descaling agent for coffee ma-
chines.
During use, an
unpleasant smell is
detected.
The device is being
used for the
fi
rst time.
A smell often develops when new
devices are
fi
rst used. The smell
should disappear once the device
has been used several times.
The device has previ-
ously been descaled.
Rinse out the device with clear
water.
Disposal
Dispose of the packaging material in an environmentally friendly manner so that
it can be recycled.
The device is governed by the European Directive 2012/19/EU on waste electri-
cal and electronic equipment (WEEE). Do not dispose of the device as normal
domestic waste, but rather in an environmentally friendly manner via an of
fi
cially
approved waste disposal company.
