8.3.1 Firmware Updates
The DXM100 has been designed to be a robust and secure IOT device. To provide the most reliable and secure device
possible, periodic firmware updates are released to enhance and expand the capabilities of the DXM100. Firmware updates
and description details are found on the Banner website. Customers with critical update requirements will get access to pre-
released firmware from the factory.
8.3.2 Website Information
The Banner website is the main method of disseminating DXM100 information to customers. The data found on the website
include:
•
DXM instruction manuals
•
Configuration manuals
•
Firmware downloads
•
Firmware release notes
•
Errata data, any known issues with a release of firmware
•
Possible work-around solutions for known issues
•
DXM Solutions Guides
8.3.3 Feature Requests
Our customer is our most valuable resource to improve our DXM100. If you have suggestions for improvements to the
DXM100 or configuration tools, please contact Banner Engineering Corp.
8.3.4 Potential DXM Issues
Potential issues with the DXM100 are collected from Banner's support engineers to provide solutions. Users can get help
from the website documentation or by calling Banner Engineering for support help. Solutions are as simple as configuration
adjustments, work-around configuration solutions, or potential new firmware updates.
8.3.5 DXM Security
The DXM100 was designed to collect local wireless sensor data, local sensor data, provide simple control, and send the data
to the cloud.
The DXM100 does not run a Linux or Windows based operating system but an embedded real-time operating system
(RTOS) environment. As a proprietary operating system, the security aspects are easier to manage and minimize.
Security updates are released through the Banner Engineering Corp website (
) and New
Product Release Announcements (
8.4 FCC and ISED Certification, 900 MHz, 1 Watt Radios
This equipment contains transmitter module RM1809.
FCC ID: UE3RM1809
IC: 7044A-RM1809
HVIN: RM1809
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two
conditions: (1) this device may not cause harmful interference, and (2) this device must
accept any interference received, including interference that may cause undesired operation.
This device contains licence-exempt transmitters(s)/receiver(s) that comply with Innovation,
Science and Economic Development Canada’s licence-exempt RSS(s). Operation is subject
to the following two conditions: (1) This device may not cause interference, and (2) This
device must accept any interference, including interference that may cause undesired
operation of the device.
Cet appareil contient des émetteurs/récepteurs exemptés de licence conformes à la norme
Innovation, Sciences, et Développement économique Canada. L’exploitation est autorisée
aux deux conditions suivantes: (1) L’appareil ne doit pas produire de brouillage, and (2)
L’utilisateur de l’appareil doit accepter tout brouillage radioélectrique subi, même si le
brouillage est susceptible d’en compromettre le fonctionnement.
FCC Notices
IMPORTANT: The transmitter modules RM1809 have been certified by the FCC / ISED for use with other products without
any further certification (as per FCC section 2.1091). Changes or modifications not expressly approved by the manufacturer
could void the user’s authority to operate the equipment.
Sure Cross
®
DXM100-Sx Wireless Modbus Slave
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www.bannerengineering.com - Tel: + 1 888 373 6767