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Appendix A: FAQ

56

Vista/Win 7:

1. If you are a WiFi user, please click Network and Sharing Center >

Manage network connections > Wireless Network Connection >
Diagnose

2. Please click Reset the network adapter “Wireless Network

Connection” and it will began to repair.

3. If you use Local Area Connection to connect the Router, please

click Network and Sharing Center > Manage network connections
> Local Area Connection > Diagnose, do the step 1 and following
the message to repair it.

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Содержание R501

Страница 1: ...User Manual BandLuxe R500 Series LTE HSPA EVDO VOIP Router P N 64008500011 Rev B...

Страница 2: ......

Страница 3: ...tup 17 Basic Setting 17 DDNS 20 Host 21 Time 22 Router Setup 23 Router password and Network setting 23 Advanced Routing 25 WiFi Setup 27 Basic WiFi Network 27 WPS 33 4G LTE Setup 34 PIN Verification 3...

Страница 4: ...49 Router 51 Telephony 53 VOIP 53 Appendix A FAQ 54 Appendix B Specification 60 Appendix C Important Safety Information and Glossary 65 Europe EU Declaration of Conformity 65 Federal Communication Com...

Страница 5: ...nstructions for installing and configuring the product Read the manual carefully before you use the product so that you can fully exploit the product functions Package Contents LTE HSPA EVDO VOIP Rout...

Страница 6: ...AWS 700MHz o UMTS HSPA AWS 850 1900 MHz SKU R508 o LTE 2300MHz o UMTS HSPA 2100 MHz o GSM EDGE 900 1800 MHz SKU R509S o LTE 2500MHz o UMTS HSPA 2100 MHz o GSM EDGE 900 1800 MHz SKU R528 o LTE AWS Lowe...

Страница 7: ...ttings press the reset button for longer than 5 sec 3 LAN Port Connect Ethernet devices such as computers switches and hubs 4 WAN Port Connect a DSL or Cable modem 5 RJ11 Port Connect an analog phone...

Страница 8: ...he secondary 4G External Antenna if needed 11 Power LED Solid light indicates that the power supply is connected properly 12 WiFi External Antenna Port To connect to a WiFi External Antenna if needed...

Страница 9: ...nect the power adaptor to the Router and connect it to an outlet 2 Insert your SIM card into the slot on the Router making sure the SIM card orientation matches the SIM card slot as shown in the pictu...

Страница 10: ...vailable Wireless Networks Choose the SSID of the Router wireless network input the WiFi password if needed and click Connect B To link the Router with your PC via Ethernet cable connect one end of th...

Страница 11: ...Enter the Router User name and Password Basic Functions Powering On and Off To power the router on slide the power switch located on the side of the chassis to the ON position When the router is powe...

Страница 12: ...VoIP status Ethernet status Subscriber s Network Operator Date Clock Connection Status Status Indicators The top of the screen may display the following icons depending on the status of the device Si...

Страница 13: ...ork mobile technology It may vary from user to user and from region to region The SMS icon indicates whether the mobile subscriber has received new messages from the Short Messaging Service The WiFi i...

Страница 14: ...d SIM Fail is displayed on the screen Try removing and re inserting the SIM card If the problem persists contact your network service provider to replace the SIM card If the supported SIM card is lock...

Страница 15: ...onnected is displayed If you do not confirm the WPS connection within 2 minutes No Device found is displayed and you must begin the process again When WPS is enabled the screen automatically reverts t...

Страница 16: ...aver Mode after 60 seconds of inactivity The Date and Time are displayed moving randomly on the screen Short pressing the WPS key or any router state changes such as incoming VoIP call LAN disconnect...

Страница 17: ...ard Setup 15 Wizard Setup User can set preferred settings step by step via the Wizard User can select the preferred language and then set the Wizard via Basic Setting Network Setting Basic Wi Fi Netwo...

Страница 18: ...16...

Страница 19: ...via either LTE 3G or Ethernet Select the type of connection with higher priority The selected type will be used for powering on the router when both types are available 4G LTE Setting Get Latest APN D...

Страница 20: ...Auto To set the APN manually contact your mobile network operator for the APN User Name and Password of the data service Authentication Type Select the type of authentication protocol used by your mo...

Страница 21: ...the ISP Service Name optional Keep Alive The Router will periodically check your Internet connection If you are disconnected then the Router automatically tries to re establish your connection In the...

Страница 22: ...can use this feature you need to sign up for DDNS with a DDNS provider www dyndns org or www TZO com Status Check this box to enable or disable DDNS Service Type From the drop down list select your DD...

Страница 23: ...Some ISPs require this name as identification In most cases leaving the fields blank will work MTU MTU Maximum Transmission Unit specifies the largest packet size permitted for Internet transmission T...

Страница 24: ...tup 22 Time Time Setting Select the Time Zone from the drop down menu according to your current location Automatically adjust clock for daylight saving changes Select the checkbox to enable Daylight S...

Страница 25: ...e Enter the password you want to set in the Router Password field and re enter it in the Re Enter to confirm field Then click Save Settings Router IP This is the Router s IP address and subnet mask wh...

Страница 26: ...oots click the DHCP Reservation button A list of DHCP clients is displayed with the following information Client Name MAC Address IP Address and Remaining Lease Duration To add clients 1 Click Add 2 E...

Страница 27: ...hare a single public IP address RIP The Routing Information Protocol RIP helps the Router dynamically adapt to changes of network routes by communicating information about which networks each Router c...

Страница 28: ...ernet To apply the changes click Save Settings To cancel the latest changes without saving the changes click Undo To delete a client activate the appropriate checkbox in the Select column and click De...

Страница 29: ...ble WiFi Interface Select this option to enable the WiFi feature on the router Network Name SSID Network Name is used for identifying the Wireless LAN WLAN Standard Channel The radio channel number Th...

Страница 30: ...ze with the router s transmitter The router supports Long Preamble and Short Preamble Selecting Long Preamble results in longer preamble transmission times yet supports legacy 802 11 systems Short Pre...

Страница 31: ...rval Enter a key renewal value to tell the Router how often it should change the encryption keys RADIUS stands for Remote Authentication Dial In User Service It is a networking protocol that uses acce...

Страница 32: ...tell the Router how often it should change the encryption keys RADIUS Server Enter the IP Address of the RADIUS server RADIUS Port Enter the port number of the RADIUS server RADIUS Key Enter the key...

Страница 33: ...the server If ASCII is chosen as the WPAPSK Type enter a passphrase between 8 63 characters For Hex enter a string of 64 hexadecimal digits WPA WPA2 Mixed PSK WPA and WPA2 Mixed PSK means the router u...

Страница 34: ...WiFi Setup 32 selecting Deny and entering the appropriate MAC address...

Страница 35: ...ode or PIN Mode and click on the Start button The client PC will have 2 minutes to connect to the router before the current session times out PBC Mode This mode allows the WPS session to be configured...

Страница 36: ...Setup 34 4G LTE Setup PIN Verification U SIM s PIN Verification If your SIM card PIN protection is enabled you must enter the PIN code for verification Enter the code in the PIN Code field and click...

Страница 37: ...r disable the PIN protection on your SIM card Select Enabled or Disabled and click Apply U SIM s Change PIN You can change the PIN code on the SIM card Enter your original PIN code in the Old PIN Code...

Страница 38: ...ment U SIM s SIM Management If the router has SIM lock function you are not allowed to use the ISP SIM which is not in the SIM locked list You may input the NCK code to unlock it Please contact your I...

Страница 39: ...tically detected when you insert your SIM card If you do not know the network type select LTE First Network Selection To select the mobile network operator automatically in the Select Network field se...

Страница 40: ...rent types of connections Only packets matching a known connection state will be allowed by the firewall others will be rejected Internet filter services Filter Anonymous Internet Requests This featur...

Страница 41: ...you run the risk of not having access to Internet sites created using this programming language ActiveX ActiveX is a programming language for websites Select this option to disable ActiveX If you disa...

Страница 42: ...ty Setup 40 Internet Access Policy Access can be managed by a policy Use the settings on this screen to establish and access policies To display a policy s settings select the policy from the drop dow...

Страница 43: ...for the PCs you listed on the List of PCs screen If Deny is selected the PCs listed are not allowed to access the Internet under the current policy If Allow is selected the PCs listed are blocked som...

Страница 44: ...ame and Port Range fields and select the Protocol type then click Add To modify an existing application select the application from the Blocked List make the appropriate changes and click Modify To de...

Страница 45: ...n the Port External field enter the port number of the external port used by the server or Internet application 5 In the Port Internal field enter the port number of the internal port used by the serv...

Страница 46: ...UDP or Both 4 In the WAN Port Begin field enter the beginning port number used by the server or Internet application 5 In the WAN Port End field enter the end port number used by the server or Intern...

Страница 47: ...ication Check with the Internet application documentation for the port number needed Enter the starting port number of the Triggered Range in the left field Enter the ending port number of the Trigger...

Страница 48: ...ort WMM select Disabled Otherwise keep the default Enabled No Acknowledgement If the Router s Acknowledgement feature is disabled the Router will not re send data if an error occurs select the default...

Страница 49: ...ll be using You can have up to three ranges to define for this bandwidth allocation Port numbers can range from 1 to 65535 4 Select the protocol TCP or UDP or select Both 5 Select the appropriate prio...

Страница 50: ...Security Setup 48 Summary This lists the QoS entries you have created for your applications and devices Select Edit to edit an item or Remove to remove the item Preset items cannot be edited...

Страница 51: ...t Signal Quality When you access the Internet via a mobile network click Refresh to show the signal strength U SIM Status Your SIM card verification status is shown in this area Clicking Pin unlock di...

Страница 52: ...r Roaming status Clicking Select network displays the Preferred Network tab Internet Connection Connection Type This indicates the type of Internet connection you are using Internet IP Address This is...

Страница 53: ...3G Module s current firmware Current Time This shows the time as you set on the Optional tab Local Network Local MAC Address This is the Router s MAC Address as seen by your ISP Router IP Address The...

Страница 54: ...hernet network is shown here DHCP Client Table Click this button to open a screen showing you which PCs are utilizing the Router as a DHCP server WiFi Network MAC Address This is the Router s MAC Addr...

Страница 55: ...OIP VOIP allows the user to connect a standard analog phone to the router via the RJ 11 jack and make voice calls over the internet Use the information provided by your ISP or VOIP service provider to...

Страница 56: ...owser 3 Input http 192 168 1 1 default or http R500 ROUTER 4 Input User name and Password 5 Please refer to the Quick Start Guide included in the package Q How to setup the configuration for the Route...

Страница 57: ...ve to repair your network to get a new IP so that you can link the GUI XP If you are a WiFi user click Network Connections and right click on Wireless Network Connection click Repair If you use Local...

Страница 58: ...etwork Connection Diagnose 2 Please click Reset the network adapter Wireless Network Connection and it will began to repair 3 If you use Local Area Connection to connect the Router please click Networ...

Страница 59: ...iFi Basic WiFi Network you can setup your basic WiFi settings here If you want to set your WiFi Security please click Basic WiFi Network There are nine wireless security mode options supported by the...

Страница 60: ...configured to use WEP as its encryption in Basic WiFi Netwok Security Type Setup Q Why can t I use the Router in the office A Your Router s IP address might be in conflict with the office default sett...

Страница 61: ...there are some ways to prevent others from using your Router 1 Enable your WiFi client filter 2 Disabled your SSID Suppress 3 Setting your WiFi security Q My PIN code is enabled and where can I input...

Страница 62: ...phone port RJ11 x 1 POTS port for standard analog phone connection Power supply plug Yes Reset button Long push 5s Reset to factory default setting Short push device reset SIM slot Yes LCD Display Yes...

Страница 63: ...17Mbps UMTS HSPA Band 2100 MHz GSM Band 900 1800MHz WLAN 802 11b g n Voice call VOIP SKU R509S LTE Band 2500 MHz LTE Bandwidth 5 MHz 10 MHz 15 MHz 20 MHz LTE Data Rate Downlink up to 68Mbps Uplink up...

Страница 64: ...PTP L2TP Internet access restriction Firewall DoS Prevention Traffic and Event Logging NAT NAPT Port forwarding Port triggering DMZ Multicast Pass Through Static Routing Dynamic Routing RIP1 RIP2 QoS...

Страница 65: ...rough browser based GUI Yes Support FW version upgrade Yes System protection Password protected system reset to factory default Password protected administrator and user access authority provisioning...

Страница 66: ...Appendix B Specification 64 Storage Humidity 5 to 90 Non Condensing Certification FCC GCF conformance RoHS...

Страница 67: ...EN 301 489 24 Electromagnetic compatibility and Radio spectrum Matters ERM Electromagnetic Compatibility EMC standard for radio equipment and services Part 24 Specific conditions for IMT 2000 CDMA dir...

Страница 68: ...essly approved by the part responsible for compliance could void the user s authority to operate the equipment 15 105 b Federal Communications Commission FCC Statement This equipment has been tested a...

Страница 69: ...received including interference that may cause undesired operation of the device FCC RF Radiation Exposure Statement 1 This Transmitter must not be co located or operating in conjunction with any othe...

Страница 70: ...entifiers are changed frequently and authentication can be requested by the server at any time DNS Domain Name System Helps route network traf c by making the addressing process more user friendly DHC...

Страница 71: ...Megabits per second A data ow measure 1 048 576 bits second PAP Password Authentication Protocol The difference between PAP authentication and a manual or scripted login is that PAP is not interactiv...

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