19
Controll-A-Door
®
Power Drive & Roll-A-Pro
®
Instruction Manual
Symptom
Possible cause
Remedy
The SERVICE LED has
started to flash and
is beeping numerous
times
A Fault has been detected. The fault
will be active each time an attempt is
made to operate the door.
Record opener function (How many beeps?) then
press the LIMIT SET button once to reset the opener. If
the fault continues to be tripped contact 1300 300
625 for support.
The Open (Green) LED
and Close (Red) LED are
flashing alternatively
Opener is overloaded
Check the doors operation by disengaging the motor
and ensuring the door runs smoothly. If necessary
make door adjustments or discontinue use and
contact 1300 300 625 for support.
The Open (Green) LED
continues to flash
Door obstructed when opening
Clear away any obstructions and test door opens
correctly. (If door is damaged, contact your door
professionl).
The Close (Red) LED
continues to flash
Door obstructed when closing
Limits may be cleared
Clear away any obstructions and test door closes
correctly. (If door is damaged, contact your door
professional).
Remove all power sources (including the battery
backup). Wait till all lights are out (10-15 secs), then
reconnect power. If Red LED is flashing, limits are not
set. Reset Limits.
21 Troubleshooting
If You Need a Service Call
If the opener needs a service please call the dealer who installed the garage door opener (their contact details are
usually on a sticker on the back of your garage door). For product assistance contact 13 62 63 within Australia.
BEFORE CALLING
you should have the following information to assist in providing the appropriate service:
1. Has anything happened since the opener last operated OK, e.g. a storm, a jolt to the door etc.?
2. What is the current light status on the opener?
3. Manually disengage the door (Section 16).
How easy is it to manually open and close the door?
4. What model is the opener? (Model no. information is located at the rear of the opener)
5. Who installed the opener? (Dealer details should be on a sticker on the back of your garage door)
6. When was it installed? (If known)
Date
Time
Number of Beeps
