Document ref.: IBVCP issue 1
Page 20 of 22
For the System Maintainer
This section assists the system maintainer to perform preventive maintenance, identify faults, and
expand the system.
Preventive Maintenance
At least once a week, perform a functional test at each Call Point Remote Unit and confirm it can make calls
with the Master and Slave Control Panels.
At least once a month, check the ‘Battery High’, ‘Battery Low’, and ‘Charger’ indicators on the Master and
Slave Control Panels. If any of these indicators are illuminated, replace the batteries. If the indicators are still
illuminated, contact your supplier for advice and service. Note: A fault will sound the beeper, unless silenced.
Call Point Remote Unit Fault Identification
If the yellow indicator by a Call Point Remote Unit button is flashing (except for busy indication, see System
Reset, above) then there is a fault with that unit or the cabling to it. If the fault is cabling it is normal for two
adjacent Call Point Remote Units to indicate a fault, as they are each connected to one end of the same cable.
You can identify the type of fault as follows
1) Ensure that the Master and Slave Panel’s handsets are on-hook.
2) Press and hold the
Speak
button. If the fault indicator goes out then the Call Point Remote Unit
has a data fault. This is almost certain to be a cable fault.
3) Press and hold the
All
button. If the fault indicator goes out then the Call Point Remote Unit has a
Power fault. This is also likely to be a cable problem.
4) Press and hold both the
Speak
and
All
buttons. If the fault indicator goes out then the Call Point
Remote Unit has a fault.
5) If the fault indicator has not gone out in any of the above it may be a combination of faults. See if
the flashing changes when you press the buttons. If it does, then the described fault is one of
those at the Call Point Remote Unit.
Description of Call Point Remote Unit Controls and Indicators
Volume
: Set as required (normally about half way)
Call Point Remote Unit indicator
: The ‘System OK’ indicator on each of the Call Point Remote Units shows
the status of the unit.
During normal operation two ‘monitoring messages’ are sent around the loop. One originating from connection
‘A’ causes the Call Point Remote Unit to turn their indicators on, ¼ second later the second message is sent
originating from connection ‘B’, this message causes the units to turn their indicators off. This means that on a
system with no cable faults the indicator on each of the Call Point Remote Units will flash once every 1.5
seconds. However if the cable is damaged, units up to the break (starting from connection ‘A’) will have their
indicators on and those after the break will have their indicators off, since they will either only receive on or off
messages.
If a Call Point Remote Unit has not received any data since power was applied it will flash its indicator fast
(about once a second with equal on and off times)
If a Call Point Remote Unit has received data since power was applied but has not received any data for 5
seconds or longer (this should never happen in a working system) then it will flash its indicator slowly (about
once every 14 seconds with equal on and off times)
During commissioning the indicator shows the progression of the initialisation process as described in the
commissioning section.
Expanding the System
The AssureCare system can be expanded to increase the number of Call Point Remote Units, add Slave
Control Panels for larger or more complex systems, and add repeaters where distances between Call Points
are greater than 200m.
Please contact our Technical Sales team on +44(0)1892 664422 for free advice and assistance.
Содержание VIGIL AssureCare
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