XX & CH CHARBROILER OPERATION MANUAL
8
TROUBLESHOOTING GUIDE
The following should be checked:
1. The building’s main pressure regulator.
2. The size of the broiler’s gas supply line (if it is a
new installation).
3. The broiler’s pressure regulator.
4. The orifice size of each burner.
One Burner Fails to Light:
NOTE:
Always make sure that grates, radiants and
burners are cold before handling.
(a) Check to see that the on/off valve to that burner is
on.
(b) Check to see if the pilot flame is lit. Each burner
has its own pilot, which is located on the manifold
along the front of the charbroiler (see Fig. 2).
If the pilot is not lit, attempt to light it using a long
taper. If it fails to light, turn off all the burners,
allow to cool and then remove the top grate and
the radiant over the burner. With a thin wire or pin,
check that the hole is clear at the top of the pilot
tube. Attempt to relight using a taper.
(c) If the pilot burner is lit, close all the burner
valves, allow to cool and then remove the top
grate and the radiant over the burner, and check
that the pilot flame is located over the first few
holes in the burner. The pilot tube can be bent
slightly to reposition the flame.
(d) If the pilot is lit, positioned correctly, and has a
proper flame, close all the burner valves , allow
to cool and then remove the top grate and radiant
over the burner.
Remove the burner by lifting the rear of the
burner off the support pin, slide it towards the
rear of the broiler, enough to clear the burner
orifice (fig. 3 or 4).
Using a thin wire or pin, check to see that the
orifice is clear, taking care not to enlarge the hole.
Replace the burner, radiant and grate and attempt
to light it again.
If the burner will not light, the burner valve could
be defective. Contact your dealer, the factory or a
local service company.
For additional information contact: Bakers Pride
Oven
Co., Inc. (914) 576-0200.
PROBLEM
PROBABLE CAUSE
SOLUTION
Burners & pilots will not turn on
Main gas supply to broiler is not turned on.
Turn on main gas supply.
Burners produce excessive carbon deposits
Incorrect gas type.
Supply correct type gas.
Incorrect gas supply pressure.
Call local gas supplier.
Incorrect orifices.
Call Bakers Pride authorized service center.
Primary air not adjusted properly.
Adjust air shutter.
Pilot will not remain lit
Pilot flame adjusted incorrectly.
Adjust pilot flame.
Draft condition.
Remove draft.
Improper ventilation system.
Call an HVAC specialist.
Excessive flare-up
Overload of fatty meat.
Add water to grease pan.
Broiler doesn’t seem hot enough
Orifices may be dirty/clogged.
When unit cools, check & clean orifices.
Low gas pressure.
Increase gas pressure to 5" W.C. (Nat) or 10”
W.C. (L.P.)
Top grates may be dirty/clogged.
When unit cools, check & clean top grates.
If the ventilation is too strong it will suck
heat from the cooking/broiling surface.
Call an HVAC specialist.
Grates &/or radiants &/or burners &/or gas
valves warp
Usually improper cleaning methods ie; users
cover grate top w/sheet pans & crank up heat
to burn-off debris
Do not “Burn-Off” top grates. This causes the
firebox area to overheat excessively. *Never
Cover top grates.
Troubleshooting Chart
