For further assistance, call our Technical Support Staff at 1-800-876-3837.
Note: The power supply of the 4 to 20 signal must be issolated for the digital counter ground.
PROBLEM
POSSIBLE CAUSES
REMEDIES
Screen is blank
1. Battery is dead.
1. Replace unit.
Will not count
1. Broken or defective wiring.
1. Check wiring.
2
Improperly connected.
2. Check connections.
3. Transmitter defective.
3. Repair or replace transmitter.
Will not indicate rate of flow
1. Improperly connected.
1. Check connections.
2. Transmitter defective.
2. Repair or replace transmitter.
No Pulse or 4-20 mA Output
1. Defective output Transistor
1. Replace unit
2. Improper wiring
2. Check connections
Troubleshooting
Ctrl+Alt+Delete keys simultaneously and shut off the appropriate
applications.
The computer screens of the RET™ Programmer can be printed
to provide a copy of the parameters. To print the screen press
“View” on the top title bar and choose “Print”.
Troubleshooting
If the RET Programmer is not operating:
1.
Verify the connection between the RET and the RET
Programmer.
2.
Verify the 9 pin cable connection between the RET Pro-
grammer and the computer.
3.
Verify the correct COM port is being used.
4.
Verify that all applications used for the selected COM
port are shut off. Consult the Task Manager by press-
ing the Ctrl+Alt+Delete keys simultaneously to shut off
appropriate applications.
5.
Check for bent pins on the RET Programmer connector.
6.
Replace the 9 volt battery in the RET Programmer.
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