WARRANTY
BADFISH IS PROUD OF THE QUALITY OF OUR PRODUCTS &
WE STAND BEHIND OUR INFLATABLE BOARDS.
We offer a limited warranty against any defect in workmanship or materials, to the original purchaser, covering
three years from original purchase date
. Warranty claims are to be processed through the Badfish Retailer from
which the original purchase was made. Retailers are then asked to contact the Badfish Customer Service Team
to validate and approve the claim.
Badfish will determine if the defect falls under the warranty guidelines after information is submitted or product
has been received by Badfish. Credit will be issued or replacement will be sent after the product is deemed
defective at the manufacturing/construction level.
Inflatable boards will develop natural wear and tear and the materials may breakdown over time. As with any
inflatable product, they will not last forever, but taking good care of a board can help extend its life.
Badfish’s limited warranty does NOT cover the following:
• Damage due to normal wear and tear.
• Punctures and/or previous repairs.
• Damage due to improper care, handling, or storage.
• Damage due to excessive heat exposure including direct sunlight, extended amount of time in car and/or board bag.
• Cosmetic blemishes.
• Damage caused by anything other than defects in material and/or workmanship.
PLEASE NOTE:
We will respond within 1-2 business days of receiving your warranty request.
Warranty Request Form:
Please email the following 10 items + photos to
.
Once it is completed, we will work to get everything processed ASAP.
1) Name
2) Phone Number
3) Address
4) City
5) State
6) Zip
7) Country
8) Serial Number
9) Product description – model, year, where purchased, month+year of purchase, etc.
10) Please describe in detail the issue you are having and how it seemed to occur.
Two photos required:
The serial number (1) and the malfunctioning item (2), specifically where the damage has
occurred.
WARNINGS
General Warnings:
Stand-Up Paddling is a dangerous sport. Use of this product exposes the
user to unexpected risks, dangers and hazards.
Always use extreme caution when using this product. Never act in a
careless manner when using this product. Misuse of this product may result
in serious injury or death.
Only use this product if you are in good physical health and know how to swim.
You are responsible for your own safety and the safety of others around you
when using this product.
If you are under the age of 18, you must have a legal guardian read these
warning and safety precautions. Do not use this product without adult
supervision.
Do not use this product if you are under the influence of alcohol, drugs or
medications.
Important Safety Rules:
Before using this product, the user should take a lesson from a certified
school. This product should not be used by anyone who is not experienced
with stand-up paddling.
Always wear a Coast Guard Approved personal floatation device when using
this product. This product is not a personal floatation device.
Never use this product without a proper leash. A loose stand-up
paddleboard in the water is extremely dangerous to you and everyone
around you. Failure to use a leash may result in serious injury or death.
Examine your leash after each use and replace if you see any sign of wear.
Always wear a helmet and water shoes when using this product.
Always paddle with an experienced partner when using this product.
Weather Conditions and Local Warnings:
Always observe Coast Guard rules and regulations when using this product.
Never use this product in off-shore or windy conditions.
Never use this product in more than 10 knots of wind. Using this product in
windy conditions may result in serious injury to yourself and others around you.
Use caution when carrying this product. Carrying the board in windy
conditions may result in serious injury to yourself and others around you.
Never use this product in thunderstorms and lightning conditions.
Never use this product in conditions that are beyond your ability (such as,
but not limited to, high surf, rip tides, currents or whitewater rapids.)
Never use this product near other boat traffic or watercrafts.
Never use this product near crowded beaches or waters.
RELEASE OF LIABILITY, CLAIM WAIVER AND
ASSUMPTION OF RISK AGREEMENT
Release of Waiver and Claims Agreement
In consideration of your use of this product, you hereby agree to the
following, to the fullest extent permitted by law.
To waive any and all claims that you have or may in the future have
against Badfish, Inc. or its agents resulting from use of this product and
any of its components.
To release Badfish, Inc. or any of its agents from any and all liability from
any loss, damage, injury or expense that you or any users of this product
may suffer, or that your next of kin may suffer, as a result of the use of this
product, due to any cause whatsoever, including negligence or breach of
contract on the part of Badfish, Inc. or any of its agents, in the design or
manufacturing of this product.
Arbitration
In further consideration of the sale to you of this product and any of its
components, you hereby agree to submit to binding arbitration any and all
claims, which you believe you may have against Badfish, Inc. or any of its
agents, arising from the use of Badfish, Inc equipment. The arbitration shall
be pursuant to the rules of the American Arbitration Association.
Arbitration shall be commenced within one (1) year from the date of which
any alleged claim first arose. The submission to the American Arbitration
Association shall be limited and the arbitration award may be enforced by
any court of competent jurisdiction.
Binding Effect of Agreement
In the event of your death or incapacity, this Agreement shall be effective
and binding upon your heirs, next of kin, executors, administrators, assigns
and representatives.
Entire Agreement
In entering into this Agreement, you are not relying on any oral or written
representations other than what is set forth in this agreement and User’s Guide.
Assumptions of Risk
By purchasing, using and assembling this product, you are agreeing to:
Be bound to the terms set forth above and below.
Require anyone using this product to be bound by such terms.
If you are unwilling to be bound by these terms, return this product before
use for a full refund.
Use of this product and any of its components involves certain inherent
risks, dangers and hazards, which can result in serious personal injury and
death. In using this product you freely agree to assume and accept any
and all known and unknown risks of injury using this equipment. The risks
inherent in the sport can be greatly reduced by abiding to the Warning and
Safety precautions listed in the User Guide and by using common sense.
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