6 Maintenance
• All of the following maintenance procedures should only be performed when Baby and Parent Units
are unplugged.
• Clean the surfaces of the Baby and Parent Units with a so�, fluff-free cloth.
• Never use cleaning agents or solvents.
• If the units become dirty, use a lightly damp cloth to wipe surfaces, taking care not to allow water into
any openings.
• Wide Angle Lens cleaning – smudges and dust on the lens can diminish sharpness and reduce video
quality. Clean the lens surface by using a microfiber cloth or a piece of lens �ssue. Wipe the lens in a
circular mo�on.
14
7 Troubleshoo�ng
Possible cause/solution
Cannot hear the baby sounds
on the Parent Unit
Problem
No recep�on on the
Parent Unit
Interference or poor recep�on
• The power adapters may not be properly connected.
• Ensure that the Baby and Parent Units are ON.
• Adjust the monitor antenna to ver�cal posi�on.
• Make sure the Baby and Parent Units are not far away from each other.
•
Baby and Parent Units may not be properly paired. Follow PAIRING
instruc�ons on page 9.
Image frozen on the
Parent Unit
A high pitched ear piercing
noise is heard from the units
(feedback, sta�c)
• Move the Baby unit closer to Parent unit.
• Use of other 2.4GHz products, such as wireless networks (Wi-Fi
routers), Bluetooth systems, or microwave ovens, may cause
interference with this product, so keep the baby monitor at least 5�
(1.5m) away from these types of products, or turn them off if they
appear to be causing interference.
• The Baby or Parent units may be too close to metal objects.
• Other electronic devices may be interfering with the signal.
• The ba�ery power may be too low.
• Restart the Baby Unit (unplug the power adapter from the wall
outlet, wait for approx. 5 seconds and plug it back into the wall outlet).
• Reset the Parent unit by disconnec�ng (for 5 seconds) and
reconnec�ng the ba�ery pack.
• The Baby Unit and Parent Unit may be too close to each other.
Move them further apart.
• The volume on the Parent Unit may be set too high. Lower volume.
• Volume se�ng on the Parent Unit may be too low.
Increase the volume.
• Ba�ery power may be too low. Recharge the ba�ery.
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