Regent User Manual
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Tension is Poor
Corrective Measure(s)
Lint caught under the tension
spring in the bobbin
• If using short-staple threads, inexpensive threads, industrial
threads, or coated threads, lint and other material will build up
under the tension spring and begin to lift the spring, reducing
the spring’s ability to compress against the thread. Insert a pin
or the corner of a business card under the spring and clear out
the lint. The bobbin tension will return fairly close to its preset
tension. Test the tension before quilting.
Hand Wheel Won’t Rotate
Corrective Measure(s)
Thread is entangled and caught
in the hook, creating a thread
lock
• Carefully rock or turn the hand wheel in direction of motion and
then the other direction until the thread lock breaks free. Once
the hand wheel can be turned freely, remove the thread from the
hook and basket. Now re-oil the hook and make sure the hand
wheel turns freely without the hook hitting the needle. It is
possible for a thread lock to cause a timing problem.
Thread Nests Under Quilt
Corrective Measure(s)
Not enough tension on top
thread
• Check that the machine is threaded correctly. Make certain that
the thread is flossed snugly in place between the two tension
discs. If the machine is threaded correctly, tighten top tension
by rotating the tension knob clockwise. (For more information
about adjusting tension, see
Bobbin and Bobbin Tension
and
Quick-Set Tension™
in the
Using Your Machine
section of this
manual.)
Improper threading
• Refer to threading diagram and threading instructions.
Thread Backlash
Corrective Measure(s)
Bobbin thread tangles within
the bobbin case, tangles and
winds onto the hook spindle, or
occasionally forms loops on the
bottom of the quilt
• Make sure the bobbin is in the bobbin case correctly and the
thread is coming out from under the tension spring. The bobbin
should rotate clockwise when the thread is pulled.
Motor Fails to Run
Corrective Measure(s)
On/Off switch turned off
• Make sure the power switch is turned on.
Machine not receiving power
• Check that the power connector is securely plugged into the
back of the machine and the three-prong end is plugged into the
power source.
