If the HEPA Filter has not been replaced periodically or it has been damaged, and the
surface of the NCCO Reactor is covered with dust or oily substances after disassembling,
the removal capacity of the NCCO Reactor may be badly reduced and should be
replaced.
Filter lifetime will vary depending on the environment, amount of usage and location
of the unit.
To maintain optimal operating condition of the unit, only use the recommended filter.
Turn off unit but maintain power supply when replacing filters.
When NCCO Reactor needs to be replaced, please follow the HEPA Filter Surface
Color Changing Indicator to dispose HEPA Filter.
Maintenance & Care
Filter Maintenance and Replacement
RECOMMENDED FILTER CLEANING AND REPLACEMENT CYCLES AND METHODS
Filter
Cycle
Method
HEPA Filter
Every 6-12 months*
Replace
NCCO Reactor
Available to
sustainable use **
Available to
sustainable use **
*The filters cleaning and replacement cycle may vary depending on the operation
environment.
HEPA Filter Surface Color Changing Indicator
No need to Replace
Replacement is
Recommended
Replacement is Needed
FAQ
12
13
1.
2.
3.
4.
**
Q2
A
Can the HEPA Filter be washed?
NO, the HEPA Filter is made of composite material and washing will
seriously affect its purification capacity.
Q3
A
Air quality still has not improved even after operating for a long period
of time.
When the unit being used in a seriously polluted area, the treatment
process will take a long time. Continue operating the unit in high airflow
mode until pollution is reduced.
Q4
A
The unit emits an unusual smell or smoke (e.g. smoke, flames or burning)
Immediately turn off unit and disconnect power supply. Then contact your
local service centre or authorised distributor service centre for resolution
.
Q1
A
Please re-check whether the HEPA Filter and NCCO Reactor Combina-
tion has been properly installed. If not, please re-install HEPA Filter and
NCCO Combination.
A ‘DiDiDi’ sound is heard from the unit and the unit is not operational.
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