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and operation of this product.
Common Problems and Solutions
1. The music is coming from PC’s speaker and not the speaker that connects to the AW-
GA100.
Open the AzureWave Wireless Audio Utility to connect to the AW-GA100 in order to listen to
music from speakers that connect to the Device.
2. My Wireless Device has been connected on the utility, but there is no music coming from
the speaker.
• Check LED on front panel, make sure the wireless audio LED(blue one) is lighting up and
flashing. If yes, please check following item
Ø
Check your audio cable connection.
Ø
If cable connection is correct, please close, then reopen the audio player that your are trying
to play.
Ø
Reboot the PC and try again.
If wireless audio LED(blue one) is turn-off, please check your wireless network, make sure your
PC is connecting to AW-GA100.
If wireless audio LED (blue one) is lighting up but not flashing, please check your wireless audio
utility, make sure you already connect to AW-GA100.
3. There is a message that appears that says this device had been own by “xxxx” and I
cannot connect to it.
On the advanced setting page of wireless audio utility, current users can lock the utility and reject
the other users connect to this device. Under this case, the later users cannot connect to AW-
GA100.
Frequently Asked Questions
What player I can use with AW-GA100?
You can use most any player you like, such as iTunes or Windows Media Player.
Can I listen to music from more than one AW-GA100 at the same time?
No, the AW-GA100 utility had been designed to connect to one AW-GA100 at a time.
I hear some sound breaks occasionally, what can I do?
This should not happen in normal cases, but could happen due to some wireless RF interference,
especially if there are many nearby wireless devices, such as access points or routers, a
microwave oven,Bluetooth device, cordless phone, etc. Keep your AW-GA100 away from these
devices.
• If you are using an Intel Centrino based laptop or some old WLAN card/dongle, it may have a
short period of suspending time for background scanning around every minute. It may also cause
the sound streaming break. Please contact your wireless adapter factory to download the latest
driver of your WLAN card. This problem only exist on Intel old driver version, new version already
resolve this problem.
Change the power managment setting of your wireless adapter from Max power saving to Max
performance
What should I do if I forget all the settings of device?
You may reset to the default settings of the device by pressing and holding the reset button on the
back panel of the Device for 10 seconds. After that, you need to re-run the setup wizard to
configure it again.
What is my device’s default IP Address?
The device’s default IP address is 192.168.0.10.
