Problem
Decreased Airflow
Possible solution
1)The filter packaging bag is not removed. Please remove the
filter packaging bag.
2)The filters are dirty and they need to be cleaned or replaced.
Air quality has not
improved after
running the purifier.
1)Make sure the filters are installed in the proper order and
positioned correctly in the unit.
2)Filters are worn out, please replace all the filters.
When to replace the
filters
1)Change the filter when the HEPA filter becomes discolored, or
every 3-6 months.
2)The filter replacement period is dependent on the air it filters,
the time used, and the number of particles collected. For
optimal air purification, it is best to replace the filters every 3-6
months.
Air quality isn't good,
but the air
purification indicator
is "blue"
1)The air intake is blocked, Clean it.
2)The air purifier is placed very far away from the source of poor
air quality
3)The room is too big for the air purifier to react sensitively
4)The pre-filter is dirty. Clean or replace the pre-filter.
If the above problems still cannot be solved, please contact customer service for advice.
TROUBLESHOOTING 04
