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AXIS Q6114-E PTZ Dome Network Camera

Hardware Overview

NO

NO

NOTICE

TICE

TICE

The product shall be connected using a shielded network cable (STP). All cables connecting the product to the network shall
be intended for their specific use. Make sure that the network devices are installed in accordance with the manufacturer’s
instructions. For information about regulatory requirements, see

Electromagnetic Compatibility (EMC) on page 2

.

NO

NO

NOTICE

TICE

TICE

To comply with the IP66-rated design of the camera and maintain the IP66 protection, the supplied RJ45 Push-pull Connector
(IP66) shall be used. Alternatively, use the RJ45 IP66-rated cable with premounted connector which is available from your
Axis reseller. Do not remove the plastic network connector shield from the camera.

SD Card Slot

NO

NO

NOTICE

TICE

TICE

• Risk of damage to SD card. Do not use sharp tools, metal objects or excessive force when inserting or removing the

SD card. Use your fingers to insert and remove the card.

• Risk of data loss and corrupted recordings. Do not remove the SD card while the product is running. Disconnect power or

unmount the SD card from the Axis product’s webpages before removal.

This product supports SD/SDHC/SDXC cards (not included).

For SD card recommendations, see

www.axis.com

Control Button

For location of the control button, see

Hardware Overview on page 6

The control button is used for:

•

Resetting the product to factory default settings. See

.

•

Connecting to an AXIS Video Hosting System service. See

. To connect, press and hold the button for about 3

seconds until the Status LED flashes green.

•

Connecting to AXIS Internet Dynamic DNS Service. See

. To connect, press and hold the button for about 3 seconds.

Power Button

The power button is used with the control button to reset the camera to factory default settings. See

LED Indicators

Status LED

Indication

Unlit

Connection and normal operation.

Green

Shows steady green for 10 seconds for normal operation after startup completed.

Amber

Steady during startup. Flashes during firmware upgrade.

Amber/Red

Flashes amber/red if network connection is unavailable or lost.

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Содержание Q6114-E

Страница 1: ...AXIS Q6114 E PTZ Dome Network Camera User Manual ...

Страница 2: ...marks or registered trademarks of SD 3C LLC in the United States other countries or both Regulatory Information Europe This product complies with the applicable CE marking directives and harmonized standards Electromagnetic Compatibility EMC Directive 2004 108 EC See Electromagnetic Compatibility EMC on page 2 Low Voltage LVD Directive 2006 95 EC See Safety on page 2 Restrictions of Hazardous Subs...

Страница 3: ...al and electronic equipment WEEE is applicable in the European Union member states To prevent potential harm to human health and the environment the product must be disposed of in an approved and environmentally safe recycling process For information about your nearest designated collection point contact your local authority responsible for waste disposal Businesses should contact the product supp...

Страница 4: ... Mask 21 Configure the Live View Page 22 PTZ Pan Tilt Zoom 24 Preset Positions 24 Autotracking 25 Gatekeeper 26 Guard Tour 26 OSDI Zones 27 Advanced 27 Control Queue 29 Detectors 30 Shock Detection 30 Motion Detection 30 Applications 32 Application Licenses 32 Upload Application 32 Application Considerations 32 Events 34 Set Up Action Rules 34 Add Recipients 36 Create Schedules 38 Set Up Recurrenc...

Страница 5: ...AXIS Q6114 E PTZ Dome Network Camera Table of Contents Symptoms Possible Causes and Remedial Actions 55 Technical Specifications 59 Performance Considerations 61 5 ...

Страница 6: ...s may be affected 1 Hook for safety wire 2 Network connector High PoE 3 Ground screw 4 Unit holder 3x 5 Part number P N Serial number S N 6 Power button 7 Status LED indicator 8 Control button 9 SD card slot Connectors and Buttons For technical specifications see page 59 Network Connector RJ45 Push pull Connector IP66 with High Power over Ethernet High PoE 6 ...

Страница 7: ...emove the card Risk of data loss and corrupted recordings Do not remove the SD card while the product is running Disconnect power or unmount the SD card from the Axis product s webpages before removal This product supports SD SDHC SDXC cards not included For SD card recommendations see www axis com Control Button For location of the control button see Hardware Overview on page 6 The control button...

Страница 8: ...and assign an IP address see the document Assign an IP Address and Access the Video Stream on Axis Support web at www axis com techsup Note To show Bonjour as a browser bookmark go to Safari Preferences 3 Enter your user name and password If this is the first time the product is accessed the root password must first be configured For instructions see Set the Root Password on page 9 4 The product s...

Страница 9: ...The password has now been configured The Live View Page The controls and layout of the Live View page may have been customized to meet specific installation requirements and user preferences Consequently some of the examples and functions featured here may differ from those displayed in your own Live View page The following provides an overview of each available control Controls on the Live View P...

Страница 10: ...he media stream The Snapshot button takes a snapshot of the video image Click the View Full Screen button and the video image will fill the entire screen Press ESC Escape on the computer keyboard to cancel full screen view The Record button is used to record the current video stream on your computer The location where the recording is saved can be specified in the AMC Control Panel Enable this but...

Страница 11: ...e bar to set the focus position Using the focus bar will disable the product s autofocus To re enable use the PTZ control panel which is opened by clicking the Ctrl panel button see above Iris bar Click on a position to set a manual exposure level to make the image brighter or darker This will disable auto iris automatic exposure and set fixed levels on iris gain and shutter speed To re enable aut...

Страница 12: ...eo traffic on the network until a client connects and requests the stream Note that there are a maximum of 10 simultaneous unicast connections Multicast RTP This method RTP over UDP should be used for live multicast video The video stream is always up to date even if some frames are dropped Multicasting provides the most efficient usage of bandwidth when there are large numbers of clients viewing ...

Страница 13: ...Stream You can also access video and images from the Axis product in the following ways Motion JPEG server push if supported by the client Chrome or Firefox for example This option maintains an open HTTP connection to the browser and sends data as and when required for as long as required Windows Media Player This requires AXIS Media Control and the H 264 decoder to be installed The following path...

Страница 14: ...e Live View page Administrators have unrestricted access to all settings Operators have restricted access to settings see Users on page 42 See also the online help Basic Setup Basic Setup provides shortcuts to the settings that should be made before using the Axis product 1 Users See page 42 2 TCP IP See page 45 3 Date Time See page 44 4 Video Stream See page 15 The Basic Setup menu can be disable...

Страница 15: ...e mouse to move and resize the rectangle or enter the number of pixels in the Width and Height fields and click Apply When accessing the Live View page in Internet Explorer with AXIS Media Control AMC in Windows Right click in the image and select Pixel counter Use the mouse to move and resize the rectangle Image The default image settings can be configured under Video Video Stream Select the Imag...

Страница 16: ...te that limits the bandwidth consumption The MBR target bit rate works like the ceiling of a tent It limits the bit rate while maintaining some flexibility The bit rate may bounce up and down within the set target but when it nears the set target value the limitation kicks in However because MBR will always prioritize a continuous video stream it allows temporary overshoots from the target bit rat...

Страница 17: ...ing up continuous recording See Continuous Recording on page 40 In the Live View page select the stream profile from the Stream profile drop down list For quick setup use one of the predefined stream profiles Each predefined profile has a descriptive name indicating its purpose If required the predefined stream profiles can be modified and new customized stream profiles can be created To create a ...

Страница 18: ... time will reduce motion blur Allow slow shutter Select Allow slow shutter to let the camera decrease the shutter speed in low light to improve image brightness Enable Backlight compensation Select Enable Backlight compensation if a bright spot of light such as a light bulb causes other areas in the image to appear too dark Max gain Measured in decibels dB gain describes the amount of amplificatio...

Страница 19: ...on PTZ Select All movements to freeze the image while the camera is moving during a pan tilt or zoom operation Once the camera reaches its new position the view from that position is shown Presets freezes the image only when the camera moves between preset positions About overlays Overlays are superimposed over the video stream They are used to provide extra information during recordings such as a...

Страница 20: ... overlays take into consideration that the text overlay occupies 16 or 32 pixels in height depending on the resolution and has the same width as the video image Since it is static the position and size of an overlay image will remain the same regardless of resolution and pan tilt or zoom movements To always cover a selected part of the monitored area use a privacy mask See Privacy Mask on page 21 ...

Страница 21: ...om viewing parts of the monitored area Privacy masks appear as blocks of solid color or blurred image elements and are applied on the video stream Privacy masks cannot be bypassed using the VAPIX application programming interface API The Privacy Mask List Video Privacy Mask shows all the masks that are currently configured in the Axis product and indicates if they are enabled You can add a new mas...

Страница 22: ...Server Push Recommended viewer for other browsers Motion JPEG QuickTime H 264 Other browsers Still image Displays still images only Click the Refresh button in your browser to view a new image For more information please see the online help Viewer Settings To configure options for the viewer go to Live View Config Viewer Settings Select Show viewer toolbar to display the AXIS Media Control AMC or ...

Страница 23: ...ame and then enter the URL to link to When defining a web link do not remove the http from the URL address Custom links can be used to run scripts or activate external devices connected to the product or they can link to a web page Custom links defined as cgi links will run the script in the background in a hidden frame Defining the link as a web link will open the link in a new window 23 ...

Страница 24: ...ent position as Home 5 Click Add to save the preset position To include the preset position name in the overlay text go to Video select Include overlay text and enter the modifier P in the field For more information about modifiers see File Naming Date Time Formats in the online help Set the Home Position The Home position is readily accessible by clicking the Home button on the Live View page and...

Страница 25: ...good choice depending on the size of the moving objects and the image contrast a low or high sensitivity might be more suitable Exclude Areas Exclude areas are areas where movement is to be ignored Note Movement in an area blocked by a privacy mask is always ignored 1 Click Add area to create an exclude area 2 Resize and move the area the blue rectangle to the desired position 3 Enter a descriptiv...

Страница 26: ...ve images take a snapshot while the Gatekeeper is active Go to Events and set up an action rule with PTZ Preset Reached or Autotracking as trigger Guard Tour A guard tour displays the video stream from different preset positions one by one in a predetermined order or at random and for configurable time periods The enabled guard tour will keep running after the user has logged off or closed the bro...

Страница 27: ...write the existing guard tour The recorded tour can be activated from the Live View and Guard Tour pages or through events For more information see the online help OSDI Zones On Screen Direction Indicator OSDI zones can be included in the overlay text see About overlay text on page 19 to aid the user to navigate the Axis product Each OSDI zone is set up with coordinates and a descriptive name OSDI...

Страница 28: ...uouszoommove in the VAPIX Application Programming Interface API Deselect the feature to use the highest zoom speed which is the same speed for moving to presets When using a joystick or emulating one with the mouse the Enable proportional speed setting can be used to reduce the maximum pan tilt movement speed i e the speed the camera view moves at when the joystick is pushed all the way out in any...

Страница 29: ...y can go before other users in the queue and take control of the product The order of priority is as follows 1 Administrator An administrator takes over PTZ control regardless of who is first in queue The administrator will be removed from the queue 60 seconds after the last PTZ control command 2 Event The Axis product can be configured to go to a preset position when triggered by an alarm see Eve...

Страница 30: ...t can be configured to perform actions when motion is detected Possible actions include uploading images and start recording For more information see Set Up Action Rules on page 34 Note Using the motion detection feature may decrease the product s overall performance The position of the Motion Detection Window is relative to the orientation of the Camera Changing the orientation of the camera will...

Страница 31: ...jects trigger motion detection An object that appears in the window triggers motion detection only for a very short time before it is considered as non moving Only very bright objects on a dark background trigger motion detection Recommended values 5 15 60 90 75 95 Default values 15 90 90 Note To trigger on small objects or movements use several small motion detection windows rather than one large...

Страница 32: ...applicable For instructions see the documentation provided by the application vendor 4 Start the application Go to page Applications select the application in the list of installed applications and click Start 5 Configure the application For instructions see the documentation provided by the application vendor Note Applications can be uploaded by product administrators Applications and licenses ca...

Страница 33: ...TZ Dome Network Camera Applications If the Axis product is reset to factory default uploaded applications and their settings are removed For information about factory default see Reset to Factory Default Settings 33 ...

Страница 34: ...ect Detectors from the Trigger drop down list 4 Select Motion Detection from the drop down list Select the motion detection window to use 5 Optionally select a Schedule and Additional conditions See below 6 Under Actions select Record Video from the Type drop down list 7 Select a Stream profile and configure the Duration settings as described below 8 Select Network Share from the Storage drop down...

Страница 35: ...when the camera view moves due to a PTZ operation This can for example be used as an additional condition to prevent an action rule triggered by motion detection to record video while the camera view moves due to a PTZ operation Preset Reached Trigger the rule when the camera stops at a preset position This can be for example be used with the Send Images action to upload images from the preset pos...

Страница 36: ...that SNMP is enabled and configured under System Options Network SNMP Send Video Clip Send a video clip to a recipient Add Recipients The product can send media files and messages to notify users about events Before the product can send media files or notification messages you must define one ore more recipients For information about available options see Recipient Types on page 36 To add a recipi...

Страница 37: ...d Notification Set Up Email Recipients Email recipients can be configured by selecting one of the listed email providers or by specifying the SMTP server port and authentication used by for example a corporate email server Note Some email providers have security filters that prevent users from receiving or viewing large amount of attachments from receiving scheduled emails and similar Check the em...

Страница 38: ...k OK To use the schedule in an action rule select the schedule from the Schedule drop down list in the Action Rule Setup page Set Up Recurrences Recurrences are used to trigger action rules repeatedly for example every 5 minutes or every hour To set up a recurrence 1 Go to Events Recurrences and click Add 2 Enter a descriptive name and recurrence pattern 3 Click OK To use the recurrence in an acti...

Страница 39: ...onfigured under System Options Date Time see Date Time on page 44 To find a recording follow these steps 1 Go to Recordings List 2 To reduce the number of recordings displayed select the desired options under Filter Recording time List recordings that started between the From and To times Event List recordings that were triggered by a specific event Select continuous to list continuous recordings ...

Страница 40: ...age 39 3 Select the recording and click Export The Export Recording dialog opens 4 By default the complete recording is selected To export a part of the recording modify the start and stop times 5 Optionally enter a file name for the recording 6 Click Export Note Recordings can also be exported from the playback window Continuous Recording The Axis product can be configured to continuously save vi...

Страница 41: ...etting the product to factory default settings will erase any uploaded language files and reset the product language to English Clicking the Restore button on the Maintenance page will not affect the language A firmware upgrade will not affect the language used However if you have uploaded a new language to the product and later upgrade the firmware it may happen that the translation no longer mat...

Страница 42: ...raded the firmware and existing clients support encryption but need to log in again and be configured to use this functionality Under User Settings select the Enable anonymous viewer login option to allow anonymous users access to the Live View page Select the Enable anonymous PTZ control login to allow anonymous users access to the PTZ controls Deselect the Enable Basic Setup option to hide the B...

Страница 43: ...ort based Network Admission Control providing secure authentication of wired and wireless network devices IEEE 802 1X is based on EAP Extensible Authentication Protocol To access a network protected by IEEE 802 1X devices must be authenticated The authentication is performed by an authentication server typically a RADIUS server examples of which are FreeRADIUS and Microsoft Internet Authentication...

Страница 44: ...ning request and provide the requested information 4 Copy the PEM formatted request and send to the CA of your choice 5 When the signed certificate is returned click Install certificate and upload the certificate Server Client certificates can be installed as Certificate from signing request or as Certificate and private key Select Certificate and private key if the private key is to be upload as ...

Страница 45: ...r connected Axis products or reset the product to the factory default settings see page 54 and then perform the installation again To use a static IP address check Use the following IP address and specify the IP address subnet mask and default router IPv6 Address Configuration If IPv6 IP version 6 is enabled the Axis product will receive an IP address according to the configuration in the network ...

Страница 46: ... accessible from any location For more information and help to find a local AVHS Service Provider go to www axis com hosting The AVHS settings are configured under System Options Network TCP IP Basic The possibility to connect to an AVHS service is enabled by default To disable clear the Enable AVHS box One click enabled Press and hold the product s control button see Hardware Overview on page 6 f...

Страница 47: ...r address and enter the host name or IP address of the NTP server Host Name Configuration The Axis product can be accessed using a host name instead of an IP address The host name is usually the same as the assigned DNS name The host name is configured under System Options Network TCP IP Advanced Select Obtain host name via IPv4 DHCP to use host name provided by the DHCP server running on IPv4 Sel...

Страница 48: ...r is selected Alternative HTTP port Select this option to manually define an external HTTP port Enter a port in the range 1024 65535 If the port field is empty or contains the default setting which is 0 a port number is automatically selected when enabling NAT traversal Note An alternative HTTP port can be used or be active even if NAT traversal is disabled This is useful if your NAT router does n...

Страница 49: ...a management system on important events and status changes Check Enable traps and enter the IP address where the trap message should be sent and the Trap community that should receive the message Note If HTTPS is enabled SNMP v1 and SNMP v2c should be disabled Traps for SNMP v1 v2 are used by the Axis product to send messages to a management system on important events and status changes Check Enab...

Страница 50: ...the card from the Windows operating system a third party ext4 driver or application is required vFAT supported by most operating systems for personal computers The SD card is managed on the System Options Storage page Click SD Card to open Storage Management If the card s status shows as failed click Check disk to see if the problem can be found and then try Repair This option is only available fo...

Страница 51: ...orted file systems To manually format the SD card follow these steps 1 Insert the SD card in the SD card slot 2 Open the Axis product s webpages and go to Setup System Options Storage 3 Click SD Card 4 Click Format and select the desired file system 5 Click OK to start formatting the card Encrypt SD Card Data To prevent unauthorized individuals and systems from accessing recorded video the SD card...

Страница 52: ...IP address DNS or Bonjour name to the host server in the Host field 4 Enter the name of the share in the Share field Sub folders cannot be used 5 If required select The share requires login and enter the user name and password 6 Click Connect To clear all recordings and data from the Axis product s folder on the designated share click Clear under Storage Tools To avoid filling the share it is reco...

Страница 53: ...id Server Report with your query System Log Provides information about system events Access Log Lists all failed attempts to access the product The Access Log can also be configured to list all connections to the product see below Server Report Provides information about the product status in a pop up window The Access Log is automatically included in the Server Report You can view or download the...

Страница 54: ...et to Factory Default Settings Important Reset to factory default should be used with caution A reset to factory default will reset all settings including the IP address to the factory default values Note The installation and management software tools are available from the support pages on www axis com techsup To reset the product to the factory default settings 1 Press and hold the control butto...

Страница 55: ...uct receives the latest functionality available Always read the upgrade instructions and release notes available with each new release before upgrading the firmware To upgrade the product s firmware 1 Download the latest firmware file to your computer available free of charge at www axis com techsup 2 Go to Setup System Options Maintenance in the product s webpages 3 Under Upgrade Server click Bro...

Страница 56: ...an IP Address and Access the Video Stream on Axis Support web at www axis com techsup Certificate error when using IEEE 802 1X For authentication to work properly the date and time settings in the Axis product should be synchronized with an NTP server See Date Time on page 44 The product is accessible locally but not externally Router configuration To configure your router to allow incoming data t...

Страница 57: ... unsatisfactory Check the video stream and camera settings under Setup Video Video Stream and Setup Video Camera Settings Motion Detection triggers unexpectedly Changes in luminance Motion detection is based on changes in luminance in the image This means that if there are sudden changes in the lighting motion detection may trigger mistakenly Lower the sensitivity setting to avoid problems with lu...

Страница 58: ...ts or the camera components experience a problem that cannot automatically be corrected this text overlay will appear and the PTZ Status in System Options Maintenance will be set accordingly The problem may be caused by physical blocking of the mechanics heavy vibrations mechanical wear or other malfunction In some cases the problem might be temporary and can be resolved in the next movement or af...

Страница 59: ...gurable streams in H 264 and Motion JPEG Axis Zipstream technology in H 264 Controllable frame rate and bandwidth VBR MBR H 264 Image settings Compression Color Brightness Sharpness White balance Exposure control Exposure zones Rotation Backlight compensation Fine tuning of behavior at low light Electronic Image Stabilization EIS Defogging Manual shutter time Text and image overlay Image freeze on...

Страница 60: ...EEE 802 3at Type 2 Class 4 Camera consumption typical 10 W max 25 W Connectors RJ45 10BASE T 100BASE TX PoE RJ45 Push pull Connector IP66 Storage Support for SD SDHC SDXC card Support for recording to dedicated network attached storage NAS For SD card and NAS recommendations see www axis com Operating conditions With 30 W midspan 20 C to 50 C 4 F to 122 F With 60 W midspan 50 C to 50 C 58 F to 122...

Страница 61: ...ct performance Some factors affect the amount of bandwidth the bit rate required others can affect the frame rate and some affect both If the load on the CPU reaches its maximum this will also affect the frame rate The following factors are among the most important to consider High image resolution and or lower compression levels result in images containing more data Bandwidth affected Access by l...

Страница 62: ...User Manual Ver M7 3 AXIS Q6114 E PTZ Dome Network Camera Date March 2016 Axis Communications AB 2015 2016 Part No 59335 ...

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