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AXIS Q6044-E PTZ Dome Network Camera

System Options

IPv4 Address Configuration

By default, the Axis product is set to use IPv4 (IP version 4) and to obtain the IP address automatically via DHCP. The IPv4 settings are
configured under

System Options > Network > TCP/IP > Basic

.

DHCP (Dynamic Host Configuration Protocol) allows network administrators to centrally manage and automate the assignment of
IP addresses. DHCP should only be enabled if using dynamic IP address notification, or if the DHCP can update a DNS server. It is
then possible to access the Axis product by name (host name).

If DHCP is enabled and the product cannot be accessed, run AXIS IP Utility to search the network for connected Axis products, or reset
the product to the factory default settings (see

page 51

) and then perform the installation again.

To use a static IP address, check

Use the following IP address

and specify the IP address, subnet mask and default router.

IPv6 Address Configuration

If IPv6 (IP version 6) is enabled, the Axis product will receive an IP address according to the configuration in the network router.

To enable IPv6, go to

System Options > Network > TCP/IP > Basic

. Other settings for IPv6 should be configured in the network router.

ARP/Ping

The product’s IP address can be assigned using ARP and Ping. For instructions, see

Assign IP Address Using ARP/Ping, on page 44

.

The ARP/Ping service is enabled by default but is automatically disabled two minutes after the product is started, or as soon as an IP
address is assigned. To re-assign IP address using ARP/Ping, the product must be restarted to enable ARP/Ping for an additional
two minutes.

To disable the service, go to

System Options > Network > TCP/IP > Basic

and clear the option

Enable ARP/Ping setting of IP address

.

Pinging the product is still possible when the service is disabled.

Assign IP Address Using ARP/Ping

The product's IP address can be assigned using ARP/Ping. The command must be issued within 2 minutes of connecting power.

1. Acquire a free static IP address on the same network segment as the computer.

2. Locate the serial number (S/N) on the product label.

3. Open a command prompt and enter the following commands:

Linux/Unix syntax

arp -s <IP address> <serial number> temp
ping -l 408 <IP address>

Linux/Unix example

arp -s 192.168.0.125 00:40:8c:18:10:00 temp
ping -l 408 192.168.0.125

Windows syntax

(this may require that you run the command prompt as an administrator)

arp -s <IP address> <serial number>
ping -l 408 -t <IP address>

Windows example

(this may require that you run the command prompt as an administrator)

arp -s 192.168.0.125 00-40-8c-18-10-00
ping -l 408 -t 192.168.0.125

4. Check that the network cable is connected and then restart the product by disconnecting and reconnecting power.

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Содержание Q6044-E

Страница 1: ...USER MANUAL AXIS Q6044 E PTZ Dome Network Camera ...

Страница 2: ...rademarks of SD 3C LLC in the United States other countries or both Also miniSD microSD miniSDHC microSDHC microSDXC are all trademarks or registered trademarks of SD 3C LLC in the United States other countries or both Regulatory Information Europe This product complies with the applicable CE marking directives and harmonized standards Electromagnetic Compatibility EMC Directive 2004 108 EC See El...

Страница 3: ...zardous substances in electrical and electronic equipment RoHS China This product complies with the requirements of the legislative act Administration on the Control of Pollution Caused by Electronic Information Products ACPEIP Contact Information Axis Communications AB Emdalavägen 14 223 69 Lund Sweden Tel 46 46 272 18 00 Fax 46 46 13 61 30 www axis com Support Should you require any technical as...

Страница 4: ... View Config 23 PTZ Pan Tilt Zoom 25 Preset Positions 25 Autotracking 26 Gatekeeper 27 Guard Tour 27 OSDI Zones 28 Advanced 28 Control Queue 29 Detectors 30 Shock Detection 30 Motion Detection 30 Applications 32 Application Licenses 32 Install Application 32 Application Considerations 32 Events 34 Setting Up an Action Rule 35 Recipients 36 Schedules 37 Recurrences 38 Recordings 39 Recording List 3...

Страница 5: ...AXIS Q6044 E PTZ Dome Network Camera Table of Contents Performance Considerations 59 5 ...

Страница 6: ...r High PoE 2 Part number P N Serial number S N 3 Heater 4 Power button 5 SD card slot 6 Status LED indicator 7 Control button Connectors and Buttons For technical specifications see page 57 Network Connector RJ45 Push pull Connector IP66 Supports High Power over Ethernet High PoE Use the supplied midspan 6 ...

Страница 7: ...utton is used for Resetting the product to factory default settings See page 51 Connecting to an AXIS Video Hosting System service See page 45 To connect press and hold the button for about 1 second until the Status LED flashes green Connecting to AXIS Internet Dynamic DNS Service See page 45 To connect press and hold the button for about 3 seconds Power Button Press and hold the power button to t...

Страница 8: ...wing Motion JPEG Access from a Browser 1 Start a browser Internet Explorer Firefox Safari 2 Enter the IP address or host name of the Axis product in the browser s Location Address field To access the product from a Macintosh computer Mac OS X click on the Bonjour tab and select the product from the drop down list If you do not know the IP address use AXIS IP Utility to locate the product on the ne...

Страница 9: ...sword dialog which appears when the product is accessed for the first time To prevent network eavesdropping the root password can be set via an encrypted HTTPS connection which requires an HTTPS certificate HTTPS Hypertext Transfer Protocol over SSL is a protocol used to encrypt traffic between web browsers and servers The HTTPS certificate ensures encrypted exchange of information See HTTPS on pa...

Страница 10: ... toolbar is not available Enable this button from Live View Config Action Buttons The fans are activated automatically Press this button to manually activate the product s fans To enable the fan button go to Live View Config Action Buttons and select Show fan button Activate the product s heater with this button Enable this button from Live View Config Action Buttons Enable or disable the Gatekeep...

Страница 11: ...ecified users under System Options Security Users With the PTZ Control Queue enabled the time each user is in control of the PTZ settings is limited Click the buttons to request or release control of the PTZ controls The PTZ Control Queue is set up under PTZ Control Queue Click the Emulate joystick mode button and click in the image to move the camera view in the direction of the mouse pointer Cli...

Страница 12: ...uct s autofocus To re enable use the PTZ control panel which is opened by clicking the Ctrl panel button see above Iris bar Click on a position on the iris bar to change the degree to which the iris is opened This will disable the product s auto iris To re enable use the PTZ control panel which is opened by clicking the Ctrl panel button see above Brightness bar Click on a position on the brightne...

Страница 13: ...multaneous unicast connections Multicast RTP This method RTP over UDP should be used for live multicast video The video stream is always up to date even if some images are dropped Multicasting provides the most efficient usage of bandwidth when there are large numbers of clients viewing simultaneously A multicast cannot however pass a network router unless the router is configured to allow this It...

Страница 14: ...Axis product in the following ways Motion JPEG server push if supported by the client Firefox for example This option maintains an open HTTP connection to the browser and sends data as and when required for as long as required Still JPEG images in a browser Enter the path http ip axis cgi jpg image cgi Windows Media Player This requires AXIS Media Control and the H 264 decoder to be installed The ...

Страница 15: ...reams Note ip IP addess The Axis product supports QuickTime 6 5 1 and later QuickTime adds latency to the video stream It may be possible to use other players to view the H 264 stream using the paths above although Axis does not guarantee this 15 ...

Страница 16: ...r of the Live View page Administrators have unrestricted access to all settings Operators have access to all settings except System Options See also the online help Basic Setup Basic Setup provides shortcuts to the settings that should be made before using the Axis product 1 Users See page 41 2 TCP IP See page 43 3 Date Time See page 43 4 Video Stream See page 17 The Basic Setup menu can be disabl...

Страница 17: ...unter shows the number of pixels in an area of the image The pixel counter is useful in situations where there is a requirement that the image is a certain size for example in face recognition The pixel counter can be accessed from Video Video Stream Under Preview click Open and select the Show pixel counter option to enable the rectangle in the image Use the mouse to move and resize the rectangle...

Страница 18: ...iable Bit Rate VBR or Constant Bit Rate CBR VBR adjusts the bit rate according to the image complexity using up more bandwidth for increased activity in the image and less for lower image activity CBR allows you to set a fixed Target bit rate that consumes a predictable amount of bandwidth As the bit rate would usually need to increase for increased image activity but in this case cannot frame rat...

Страница 19: ...WDR number for a higher contrast Disable WDR in low light conditions for optimal exposure Exposure Settings Exposure control These settings is used to adapt to the amount of light used Automatic is the default setting and it can be used in most situations The shutter speed is automatically set to produce optimum image quality Use Manual if you have special requirements for the exposure setting and...

Страница 20: ...reeze on PTZ Select All movements to freeze the image while the camera is moving during a pan tilt or zoom operation Once the camera reaches its new position the view from that position is shown Presets freezes the image only when the camera moves between preset positions Overlay Overlays are used to provide extra information for example for forensic video analysis or during product installation a...

Страница 21: ...e Start by enabling overlay text in the video stream 1 Go to Video Video Stream and select the Image tab 2 Under Overlay Settings select Include text 3 Enter the modifier D and optionally additional text which will be displayed also when the action rule is not active Create the action rule 1 Go to Events Action Rules 2 Click Add to create a new rule 3 Select a Trigger and optionally a Schedule and...

Страница 22: ...he angle and zoom of the lens the same place or object will be hidden To define at what magnification the mask should be displayed zoom to the desired level and click Set level You can add a new mask re size the mask with the mouse choose a color for the mask and give the mask a name For more information see the online help Important Adding many privacy masks may affect the product s performance 2...

Страница 23: ...ge 23 Viewer Settings See page 24 Action Buttons These are the buttons described in Controls on the Live View Page on page 10 User Defined Links See page 24 Default Viewer for Browsers From Live View Config Default Viewer select the default method for viewing video images in your browser The product attempts to show the video images in the selected video format and viewer If this is not possible t...

Страница 24: ...ministrator can disable installation of the H 264 decoder included with AXIS Media Control This is used to prevent installation of unlicensed copies Further decoder licenses can be purchased from your Axis reseller Select Show crosshair in PTZ joystick mode to enable a cross that will indicate the center of the image in PTZ joystick mode Select Use PTZ joystick mode as default to enable joystick m...

Страница 25: ...on select Use current position as Home when adding a preset position The user defined home position will have H added for example Entrance H The default Home position called Home will still be available The product can be configured to return to the Home position when the PTZ functionality has been inactive for a specified length of time Enter the length of time in the Return to home when inactive...

Страница 26: ...good choice depending on the size of the moving objects and the image contrast a low or high sensitivity might be more suitable Exclude Areas Exclude areas are areas where movement is to be ignored Note Movement in an area blocked by a privacy mask is always ignored 1 Click Add area to create an exclude area 2 Resize and move the area the blue rectangle to the desired position 3 Enter a descriptiv...

Страница 27: ...ple record video or save images take a snapshot while the Gatekeeper is active Go to Events and set up an action rule with PTZ Preset Reached or Autotracking as trigger Guard Tour A guard tour displays the video stream from different preset positions one by one in a predetermined order or at random and for configurable time periods The enabled guard tour will keep running after the user has logged...

Страница 28: ...r OSDI zones can be included in the overlay text see Overlay on page 20 to aid the user to navigate the Axis product Each OSDI zone is set up with coordinates and a descriptive name OSDI zones are set up under PTZ OSDI Zones The Axis product uses the coordinates of the center of the view to set the lower left and upper right zone areas First navigate to where you would like the lowermost left poin...

Страница 29: ...m PTZ Control Queue Once set up the PTZ Control Queue buttons appear in the Live View page offering one viewer exclusive control for a limited period of time Other users will be placed in queue A user who belongs to a group see Users on page 41 with a higher PTZ priority can go before other users in the queue and take control of the product The order of priority is as follows 1 Administrator An ad...

Страница 30: ...rol the number of motion detection alarms the parameters Object Size History and Sensitivity can be adjusted See Motion Detection Parameters on page 31 Once motion detection windows are configured the Axis product can be configured to perform actions when motion is detected Possible actions include uploading images and start recording For more information see Setting Up an Action Rule on page 35 N...

Страница 31: ...ow triggers motion detection for a long time before it is considered as non moving Ordinary colored objects on ordinary backgrounds trigger motion detection Medium level 50 A large difference in luminance is required to trigger motion detection Low level 0 Even very small objects trigger motion detection An object that appears in the window triggers motion detection only for a very short time befo...

Страница 32: ...umentation provided by the application vendor 4 Start the application Go to page Applications select the application in the list of installed applications and click Start 5 Configure the application For instructions see the documentation provided by the application vendor Note Applications can be uploaded by product administrators Applications and licenses can be installed on multiple products at ...

Страница 33: ...TZ Dome Network Camera Applications If the Axis product is reset to factory default installed applications and their settings are removed For information about factory default see Reset to Factory Default Settings 33 ...

Страница 34: ... start recording to the SD card Temperature trigger the rule if the temperature falls outside or inside the operating range of the product This can for example be used to send maintenance notifications Input Signal Manual Trigger trigger the rule using the Manual Trigger button in the Live View page see Controls on the Live View Page on page 10 This can for example be used to validate actions duri...

Страница 35: ... on page 37 Available actions include Day Night Vision Mode set day mode IR cut filter on or night mode IR cut filter off Overlay Text display an overlay text see Using Overlay Text in an Action Rule on page 21 PTZ Control Autotracking start autotracking see Autotracking on page 26 Preset Position go to a preset position Guard Tour start a guard tour see Guard Tour on page 27 Record Video record v...

Страница 36: ...seconds When While the rule is active is enabled and the action is triggered again during the post trigger time the recording time will be extended with another post trigger time period For more information see the online help Fallback Action A fallback action is started if the primary action cannot be started for example if connection to a recipient cannot be established Fallback actions are typi...

Страница 37: ...elect Email from the Type list 3 Enter the email addresses to send emails to in the To field Use commas to separate multiple addresses 4 Select the email provider from the Provider list 5 Enter the user ID and password for the email account 6 Click Test to send a test email To set up an email recipient using for example a corporate email server follow the instructions above but select User defined...

Страница 38: ...o Events Recurrences and click Add 2 Enter a descriptive name and recurrence pattern 3 Click OK To use the recurrence in an Action Rule first select Time from the Trigger drop down list in the Action Rule Setup page and then select the recurrence from the second drop down list To modify or remove recurrences select the recurrence in the Recurrences List and click Modify or Remove 38 ...

Страница 39: ...stamped with the date and time they were downloaded that is not the date the recordings were made Note To play recordings in Windows Media Player AXIS Matroska File Splitter must be installed AXIS Matroska File Splitter can be downloaded from www axis com techsup software For detailed recording and video information select a recording and click Properties To remove a recording select the recording...

Страница 40: ...etting the product to factory default settings will erase any uploaded language file and reset the product language to English Clicking the Restore button on the Maintenance page will not affect the language A firmware upgrade will not affect the language used However if you have uploaded a new language to the product and later upgrade the firmware it may happen that the translation no longer matc...

Страница 41: ...o Interface Forum is a global interface standard that makes it easier for end users integrators consultants and manufacturers to take advantage of the possibilities offered by network video technology ONVIF enables interoperablity between different vendor products increased flexibility reduced cost and future proof systems By creating a user you automatically enable ONVIF communication Use the use...

Страница 42: ... System Options Security Certificates See Certificates on page 42 Many CA certificates are preinstalled To allow the product to access a network protected by IEEE 802 1X 1 Go to System Options Security IEEE 802 1X 2 Select a CA Certificate and a Client Certificate from the lists of installed certificates 3 Under Settings select the EAPOL version and provide the EAP identity associated with the cli...

Страница 43: ...s the current date and time 24h clock The time can be displayed in 12h clock in the text overlay see below To change the date and time settings select the preferred Time mode under New Server Time Synchronize with computer time sets date and time according to the computer s clock With this option date and time are set once and will not be updated automatically Synchronize with NTP Server obtains d...

Страница 44: ...using ARP and Ping For instructions see Assign IP Address Using ARP Ping on page 44 The ARP Ping service is enabled by default but is automatically disabled two minutes after the product is started or as soon as an IP address is assigned To re assign IP address using ARP Ping the product must be restarted to enable ARP Ping for an additional two minutes To disable the service go to System Options ...

Страница 45: ...he AVHS service over the Internet Once registered the product will stay connected to the service This option can be used when the product is already installed and it is not convenient to use the one click installation AXIS Internet Dynamic DNS Service AXIS Internet Dynamic DNS Service assigns a host name for easy access to the product For more information see www axiscam net To register the Axis p...

Страница 46: ...the default setting which is 443 any port in the range 1024 65535 can be used To enable HTTPS go to System Options Security HTTPS For more information see HTTPS on page 41 NAT traversal port mapping for IPv4 A network router allows devices on a private network LAN to share a single connection to the Internet This is done by forwarding network traffic from the private network to the outside that is...

Страница 47: ...nctionality is useful if the Axis product is located on a local network behind a firewall and notifications uploads alarms etc need to be sent to a destination outside the local network for example the Internet SOCKS is configured under System Options Network SOCKS For more information see the online help QoS Quality of Service QoS Quality of Service guarantees a certain level of a specified resou...

Страница 48: ...ser password Note The initial password can only be set once If the password is lost the Axis product must be reset to factory default see Reset to Factory Default Settings on page 51 UPnPTM The Axis product includes support for UPnPTM UPnPTM is enabled by default and the product is automatically detected by operating systems and clients that support this protocol UPnPTM can be disabled under Syste...

Страница 49: ... problem can be found and then try Repair This option is only available for SD cards with ext4 For SD cards with vFAT use a card reader or computer to troubleshoot the card To avoid filling the card it is recommended to remove recordings continuously Under Recording Settings select Remove recordings older than and select the number of days or weeks To stop writing to the card and protect recording...

Страница 50: ... Overview page provides information on troubleshooting and contact information should you require technical assistance See also Troubleshooting on page 53 System Overview To get an overview of the Axis product s status and settings go to System Options Support System Overview Information that can be found here includes firmware version IP address network and security settings event settings image ...

Страница 51: ...ings To upload a file go to System Options Advanced File Upload Uploaded files are accessed through http ip address local user file name where user is the selected user group viewer operator or administrator for the uploaded file Plain Config Plain Config is for advanced users with experience of Axis product configuration Most parameters can be set and modified from this page Help is available fro...

Страница 52: ...ttings If no DHCP server is available on the network the default IP address is 192 168 0 90 5 Using the installation and management software tools assign an IP address set the password and access the video stream It is also possible to reset parameters to factory default via the web interface Go to Setup System Options Maintenance 52 ...

Страница 53: ...ilable free of charge from Axis website at www axis com techsup 2 Go to Setup System Options Maintenance in the products web pages 3 Under Upgrade Server click Browse and locate the file on your computer Click Upgrade After starting the upgrade process always wait at least 5 10 minutes before restarting the product even if you suspect the upgrade has failed AXIS Camera Management can be used for m...

Страница 54: ...a different subnet If the IP address intended for the product and the IP address of the computer used to access the product are located on different subnets you will not be able to set the IP address Contact your network administrator to obtain an IP address The IP address is being used by another device Disconnect the Axis product from the network Run the Ping command in a Command DOS window type...

Страница 55: ...ith AXIS Media Control Internet Explorer only To enable the updating of video images in Internet Explorer set the browser to allow ActiveX controls Also make sure that AXIS Media Control is installed on your computer No H 264 displayed in the client Check that the relevant H 264 connection methods and correct interface are enabled in the AMC Control Panel streaming tab See AXIS Media Control AMC o...

Страница 56: ...riggers unexpectedly Changes in luminance Motion detection is based on changes in luminance in the image This means that if there are sudden changes in the lighting motion detection may trigger mistakenly Lower the sensitivity setting to avoid problems with luminance Storage and disk management problems Storage disruption A storage disruption alarm is sent if a storage device is unavailable remove...

Страница 57: ...rame rate Motion JPEG Up to 30 25 fps 60 50 Hz Video streaming Multiple individually configurable streams in H 264 and Motion JPEG Controllable frame rate and bandwidth VBR CBR H 264 Video Image settings Wide Dynamic Range WDR manual shutter time compression color brightness sharpness white balance exposure control exposure zones backlight compensation fine tuning of behavior at low light Rotation...

Страница 58: ...ive view Video recording to file ASF Customizable HTML pages Windows 7 Windows Vista Windows XP Windows Server 2008 Windows Server 2003 DirectX 9c or higher For other operating systems and browsers see www axis com techsup System Integration Management and maintenance AXIS Camera Management tool on CD and web based configuration Configuration of backup and restore Firmware upgrades over HTTP or FT...

Страница 59: ...video software Optional accessories Smoked dome cover AXIS T91A Mounting Accessories AXIS T8310 Video Surveillance Control Board AXIS T90A Illuminators Installation Display Multi user decoder license pack T81B22 DC 30W Midspan Performance Considerations When settings up your system it is important to consider how various settings and situations will affect performance Some factors affect the amoun...

Страница 60: ...User Manual Ver M2 2 AXIS Q6044 E PTZ Dome Network Camera Date December 2013 Axis Communications AB 2013 Part No 55071 ...

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