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About this Document

This manual is intended for administrators and users of
AXIS P5624-E Mk II PTZ Dome Network Camera, and is applicable to

firmware 6.35 and later. It includes instructions for using and managing
the product on your network. Previous experience of networking
will be of use when using this product. Some knowledge of UNIX or
Linux-based systems may also be useful when developing shell scripts
and applications. Later versions of this document will be posted at

www.axis.com

. See also the product’s online help, available through

the web-based interface.

Legal Considerations

Video surveillance can be regulated by laws that vary from country to
country. Check the laws in your local region before using this product
for surveillance purposes.
This product includes one (1) H.264 decoder license. To purchase
further licenses, contact your reseller.

Liability

Every care has been taken in the preparation of this document. Please
inform your local Axis office of any inaccuracies or omissions. Axis
Communications AB cannot be held responsible for any technical or
typographical errors and reserves the right to make changes to the

product and manuals without prior notice. Axis Communications AB
makes no warranty of any kind with regard to the material contained
within this document, including, but not limited to, the implied
warranties of merchantability and fitness for a particular purpose. Axis
Communications AB shall not be liable nor responsible for incidental or
consequential damages in connection with the furnishing, performance
or use of this material. This product is only to be used for its intended
purpose.

Intellectual Property Rights

Axis AB has intellectual property rights relating to technology embodied
in the product described in this document. In particular, and without
limitation, these intellectual property rights may include one or more
of the patents listed at

www.axis.com/patent.htm

and one or more

additional patents or pending patent applications in the US and other
countries.
This product contains licensed third-party software. See the menu item
“About” in the product’s user interface for more information.
This product contains source code copyright Apple Computer,
Inc., under the terms of Apple Public Source License 2.0 (see

www.opensource.apple.com/apsl

). The source code is available from

https://developer.apple.com/bonjour/

Equipment Modifications

This equipment must be installed and used in strict accordance with the
instructions given in the user documentation. This equipment contains
no user-serviceable components. Unauthorized equipment changes or
modifications will invalidate all applicable regulatory certifications
and approvals.

Trademark Acknowledgments

AXIS COMMUNICATIONS, AXIS, ETRAX, ARTPEC and VAPIX are
registered trademarks or trademark applications of Axis AB in various
jurisdictions. All other company names and products are trademarks or
registered trademarks of their respective companies.
Apple, Boa, Apache, Bonjour, Ethernet, Internet Explorer, Linux,
Microsoft, Mozilla, Real, SMPTE, QuickTime, UNIX, Windows, Windows
Vista and WWW are registered trademarks of the respective holders.
Java and all Java-based trademarks and logos are trademarks or
registered trademarks of Oracle and/or its affiliates. UPnP

TM

is a

certification mark of the UPnP

TM

Implementers Corporation.

SD, SDHC and SDXC are trademarks or registered trademarks of SD-3C,
LLC in the United States, other countries or both. Also, miniSD, microSD,
miniSDHC, microSDHC, microSDXC are all trademarks or registered
trademarks of SD-3C, LLC in the United States, other countries or both.

Regulatory Information

Europe

This product complies with the applicable CE marking directives

and harmonized standards:

Electromagnetic Compatibility (EMC) Directive 2014/30/EU. See

Electromagnetic Compatibility (EMC) on page 2

.

Low Voltage (LVD) Directive 2014/35/EU. See

Safety on page 3

.

Restrictions of Hazardous Substances (RoHS) Directive 2011/65/EU.
See

Disposal and Recycling on page 3

.

A copy of the original declaration of conformity may be obtained from
Axis Communications AB. See

Contact Information on page 3

.

Electromagnetic Compatibility (EMC)

This equipment has been designed and tested to fulfill applicable
standards for:

Radio frequency emission when installed according to the
instructions and used in its intended environment.

Immunity to electrical and electromagnetic phenomena when
installed according to the instructions and used in its intended
environment.

USA

This equipment has been tested using a shielded network cable (STP)
and found to comply with the limits for a Class B digital device,
pursuant to part 15 of the FCC Rules. These limits are designed
to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses and can radiate
radio frequency energy and, if not installed and used in accordance
with the instructions, may cause harmful interference to radio

communications. However, there is no guarantee that interference
will not occur in a particular installation. If this equipment does
cause harmful interference to radio or television reception, which
can be determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or more of the
following measures:

Reorient or relocate the receiving antenna.

Increase the separation between the equipment and receiver.

Connect the equipment into an outlet on a circuit different from
that to which the receiver is connected.

Consult the dealer or an experienced radio/TV technician for help.

The product shall be connected using a shielded network cable (STP)
that is properly grounded.

Canada

This digital apparatus complies with CAN ICES-3 (Class B). The product
shall be connected using a shielded network cable (STP) that is
properly grounded. Cet appareil numérique est conforme à la norme
CAN NMB-3 (classe B). Le produit doit être connecté à l'aide d'un câble
réseau blindé (STP) qui est correctement mis à la terre.

Europe

This digital equipment fulfills the requirements for RF emission
according to the Class B limit of EN 55022. The product shall be
connected using a shielded network cable (STP) that is properly
grounded.
This product fulfills the requirements for emission and immunity
according to EN 50121-4 and IEC 62236-4 railway applications.
This product fulfills the requirements for immunity according
to EN 61000-6-1 residential, commercial and light-industrial
environments.
This product fulfills the requirements for immunity according to
EN 61000-6-2 industrial environments.
This product fulfills the requirements for immunity according to
EN 55024 office and commercial environments.

Australia/New Zealand

This digital equipment fulfills the requirements for RF emission
according to the Class B limit of AS/NZS CISPR 22. The product shall
be connected using a shielded network cable (STP) that is properly
grounded.

Japan

この装置は、クラスB 情報技術装置です。この装置は、家

庭環境で使⽤することを⽬ 的としていますが、この装置が
ラジオやテレビジョン受信機に近接して使⽤されると、 受
信障害を引き起こすことがあります。 取扱説明書に従って
正しい取り扱いをして下さい。 本製品は、シールドネット
ワークケーブル(STP)を使⽤して接続してください。また
適切に接地してください。

Korea

이 기기는 가정용(B급) 전자파적합기기로서 주로 가정에

서 사용하는 것을 목적으로 하며, 모든 지역에서 사용할 수

Содержание P5624-E Mk II

Страница 1: ...AXIS P5624 E Mk II PTZ Dome Network Camera User Manual...

Страница 2: ...ademarks or registered trademarks of SD 3C LLC in the United States other countries or both Also miniSD microSD miniSDHC microSDHC microSDXC are all trademarks or registered trademarks of SD 3C LLC in...

Страница 3: ...correct disposal of this waste Europe This symbol means that the product shall not be disposed of together with household or commercial waste Directive 2012 19 EU on waste electrical and electronic eq...

Страница 4: ...d could result in death or serious injury CAUTION Indicates a hazardous situation which if not avoided could result in minor or moderate injury NO NO NOTICE TICE TICE Indicates a situation which if no...

Страница 5: ...ettings 20 About overlays 22 Privacy Mask 24 Configure the Live View Page 25 PTZ Pan Tilt Zoom 27 About preset positions 27 Gatekeeper 28 About guard tours 28 OSDI Zones 29 Advanced 29 Control Queue 3...

Страница 6: ...24 E Mk II PTZ Dome Network Camera Table of Contents Check the Firmware 58 Upgrade the Firmware 58 Symptoms Possible Causes and Remedial Actions 58 Technical Specifications 62 Performance Consideratio...

Страница 7: ...NO NOTICE TICE TICE Make sure the dome is attached in operation mode otherwise focus may be affected 1 Ground screw 2 Mounting screws 3 3 Network connector PoE 4 Hook for safety wire 5 SD memory card...

Страница 8: ...g the product to factory default settings See page 56 Connecting to an AXIS Video Hosting System service See page 48 To connect press and hold the button for about 3 seconds until the Status LED flash...

Страница 9: ...and assign an IP address see the document Assign an IP Address and Access the Video Stream on Axis Support web at www axis com techsup Note To show Bonjour as a browser bookmark go to Safari Preferen...

Страница 10: ...the product and the password can now be set securely 2 Enter a password and then re enter it to confirm the spelling 3 Click OK The password has now been configured The Live View Page The controls and...

Страница 11: ...Config 2 Under Action Buttons select Show manual trigger button AXIS Media Control viewer toolbar The AXIS Media Control viewer toolbar is available in Internet Explorer only See AXIS Media Control A...

Страница 12: ...ris automatic exposure and set fixed levels on iris gain and shutter speed To re enable auto iris use the PTZ control panel which is opened by clicking the Ctrl panel button see above If auto iris is...

Страница 13: ...factor How to add a focus recall area 1 Pan tilt and zoom into the area where you would like to have focus 2 Set the focus either use the autofocus or adjust manually by using the focus bar 3 Click on...

Страница 14: ...ntrol Panel can be changed and the options disabled to suit specific requirements Note H 264 is licensed technology The Axis product includes one H 264 viewing client license Installing additional unl...

Страница 15: ...TP connection to the browser and sends data as and when required for as long as required Windows Media Player This requires AXIS Media Control and the H 264 decoder to be installed The following paths...

Страница 16: ...the Live View page Administrators have unrestricted access to all settings Operators have restricted access to settings see Users on page 44 See also the online help Basic Setup Basic Setup provides s...

Страница 17: ...on to enable the rectangle in the image Use the mouse to move and resize the rectangle or enter the number of pixels in the Width and Height fields and click Apply When accessing the Live View page in...

Страница 18: ...nd Baseline profiles but requires more processing power to decode High profile supports 8x8 blocks which reduces the bitrate further compared to the Main profile About bitrate control Bitrate control...

Страница 19: ...is enabled by default and is safe to use in all applications while still reducing the bitrate For cloud connected cameras or cameras using edge storage that need to limit the bitrate for increased st...

Страница 20: ...ation The value 100 gives maximum color saturation and the value 0 gives minimum color saturation The image Brightness can be adjusted in the range 0 100 where a higher value produces a brighter image...

Страница 21: ...Include window to cover the whole area and define Exclude windows within it to block out the bright areas Shutter Gain The shutter and gain settings affect the amount of motion blur and noise in the i...

Страница 22: ...t Small 10 pixels 20 pixels Medium 16 pixels 28 pixels Large 21 pixels 36 pixels It is also possible to display text when an action rule is triggered see How to include overlay text in an action rule...

Страница 23: ...ra information or to mask a part of the image Image specifications The uploaded image should be a Windows 24 bit BMP image with maximum 250 colors The image width and height in pixels must be exactly...

Страница 24: ...6 Click Save Privacy Mask A privacy mask is an area of solid color that prohibits users from viewing parts of the monitored area Privacy masks cannot be bypassed via the VAPIX Application Programming...

Страница 25: ...ge Server Push Recommended viewer for other browsers Motion JPEG QuickTime H 264 Other browsers Still image Displays still images only Click the Refresh button in your browser to view a new image For...

Страница 26: ...name and then enter the URL to link to When defining a web link do not remove the http from the URL address Custom links can be used to run scripts or activate external devices connected to the produ...

Страница 27: ...he focus window rectangle will disappear after a while but the focus window will still be active 1 Go to Setup PTZ Preset Positions 2 Click in the image or use the controls to steer the camera view to...

Страница 28: ...e focus window can be redefined for the preset but it cannot be deleted unless the preset is deleted Set New Pan 0 Important Set new Pan 0 affects all previously defined presets guard tours masks etc...

Страница 29: ...int of the OSDI zone to be located Click Get to set the coordinates Proceed to where the upper right point of zone should be located and click Get Give the zone a descriptive name and click OK To incl...

Страница 30: ...quality during the zoom move If you enable both speed zoom and autofocus the speed zoom kicks in each time you for example move into a focus recall area or a preset position where autofocus is disabl...

Страница 31: ...users will be placed in queue A user who belongs to a group see Users on page 44 with a higher PTZ priority can go before other users in the queue and take control of the product The order of priority...

Страница 32: ...uct can be configured to perform actions when motion is detected Possible actions include uploading images and start recording For more information see Set Up Action Rules on page 36 Note Using the mo...

Страница 33: ...objects trigger motion detection An object that appears in the window triggers motion detection only for a very short time before it is considered as non moving Only very bright objects on a dark back...

Страница 34: ...e For instructions see the documentation provided by the application vendor 4 Start the application Go to page Applications select the application in the list of installed applications and click Start...

Страница 35: ...Dome Network Camera Applications If the Axis product is reset to factory default uploaded applications and their settings are removed For information about factory default see Reset to Factory Default...

Страница 36: ...elect Detectors from the Trigger drop down list 4 Select Motion Detection from the drop down list Select the motion detection window to use 5 Optionally select a Schedule and Additional conditions See...

Страница 37: ...e be used to send maintenance notifications Moving Trigger the rule when the camera view moves due to a PTZ operation This can for example be used as an additional condition to prevent an action rule...

Страница 38: ...configured under System Options Network SNMP Send Video Clip Send a video clip to a recipient Add Recipients The product can send media files and messages to notify users about events Before the prod...

Страница 39: ...Send Notification Set Up Email Recipients Email recipients can be configured by selecting one of the listed email providers or by specifying the SMTP server port and authentication used by for exampl...

Страница 40: ...ick OK To use the schedule in an action rule select the schedule from the Schedule drop down list in the Action Rule Setup page Set Up Recurrences Recurrences are used to trigger action rules repeated...

Страница 41: ...configured under System Options Date Time see Date Time on page 46 To find a recording follow these steps 1 Go to Recordings List 2 To reduce the number of recordings displayed select the desired opt...

Страница 42: ...page 41 3 Select the recording and click Export The Export Recording dialog opens 4 By default the complete recording is selected To export a part of the recording modify the start and stop times 5 O...

Страница 43: ...esetting the product to factory default settings will erase any uploaded language files and reset the product language to English Clicking the Restore button on the Maintenance page will not affect th...

Страница 44: ...pgraded the firmware and existing clients support encryption but need to log in again and be configured to use this functionality Under User Settings select the Enable anonymous viewer login option to...

Страница 45: ...X is a standard for port based Network Admission Control providing secure authentication of wired and wireless network devices IEEE 802 1X is based on EAP Extensible Authentication Protocol To access...

Страница 46: ...icate 1 Create a self signed certificate see How to create a self signed certificate on page 46 2 Go to Setup System Options Security Certificates 3 Click Create certificate signing request and provid...

Страница 47: ...see page 56 and then perform the installation again To use a static IP address check Use the following IP address and specify the IP address subnet mask and default router IPv6 Address Configuration...

Страница 48: ...ible from any location For more information and help to find a local AVHS Service Provider go to www axis com hosting The AVHS settings are configured under System Options Network TCP IP Basic The pos...

Страница 49: ...ver address and enter the host name or IP address of the NTP server Host Name Configuration The Axis product can be accessed using a host name instead of an IP address The host name is usually the sam...

Страница 50: ...ter is selected Alternative HTTP port Select this option to manually define an external HTTP port Enter a port in the range 1024 65535 If the port field is empty or contains the default setting which...

Страница 51: ...o a management system on important events and status changes Check Enable traps and enter the IP address where the trap message should be sent and the Trap community that should receive the message No...

Страница 52: ...n the card from the Windows operating system a third party ext4 driver or application is required vFAT supported by most operating systems for personal computers The SD card is managed on the System O...

Страница 53: ...pported file systems To manually format the SD card follow these steps 1 Insert the SD card in the SD card slot 2 Open the Axis product s webpages and go to Setup System Options Storage 3 Click SD Car...

Страница 54: ...address DNS or Bonjour name to the host server in the Host field 4 Enter the name of the share in the Share field Sub folders cannot be used 5 If required select The share requires login and enter th...

Страница 55: ...alid Server Report with your query System Log Provides information about system events Access Log Lists all failed attempts to access the product The Access Log can also be configured to list all conn...

Страница 56: ...Important Reset to factory default should be used with caution A reset to factory default will reset all settings including the IP address to the factory default values Note The installation and manag...

Страница 57: ...p cover screws T20 and remove the top cover 3 Repaint the top cover 4 Assemble the top cover Use the triangular marking 4 to position it correctly 5 Fasten the top cover screws 3 with a torque of 2 5...

Страница 58: ...le with each new release before upgrading the firmware To upgrade the product s firmware 1 Download the latest firmware file to your computer available free of charge at www axis com techsup 2 Go to S...

Страница 59: ...n an IP Address and Access the Video Stream on Axis Support web at www axis com techsup Certificate error when using IEEE 802 1X For authentication to work properly the date and time settings in the A...

Страница 60: ...Motion Detection triggers unexpectedly Changes in luminance Motion detection is based on changes in luminance in the image This means that if there are sudden changes in the lighting motion detection...

Страница 61: ...caused by physical blocking of the mechanics heavy vibrations mechanical wear or other malfunction In some cases the problem might be temporary and can be resolved in the next movement or after press...

Страница 62: ...levels result in images containing more data Bandwidth affected Access by large numbers of Motion JPEG and or unicast H 264 clients Bandwidth affected Simultaneous viewing of different streams resolut...

Страница 63: ...User Manual Ver M7 6 AXIS P5624 E Mk II PTZ Dome Network Camera Date August 2016 Axis Communications AB 2016 Part No 1497742...

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