AXIS P5624-E Mk II PTZ Dome Network Camera
Troubleshooting
Text overlay about PTZ errors
Text overlay about PTZ errors
In case the pan/tilt drive components or the camera components experience a problem that cannot
automatically be corrected, this text overlay will appear and the PTZ Status in
System Options
>
Maintenance
will be set accordingly. The problem may be caused by physical blocking of the
mechanics, heavy vibrations, mechanical wear or other malfunction. In some cases the problem
might be temporary and can be resolved in the next movement or after pressing the
Test
button
under
System Options
>
Maintenance
>
PTZ Status
.
"Not enough power for both
camera and pantilt motors"
The camera does not get enough power for both the camera and the motors after negotiating with
the Power Sourcing Equipment (PSE), for example an injector or midspan.
Please restart the PSE by unplugging the mains adapter and/or restart the camera.
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