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AXIS P8815-2 3D People Counter

Troubleshooting

•

Heavy network utilization due to poor infrastructure affects the bandwidth.

•

Viewing on poorly performing client computers lowers perceived performance and affects frame rate.

•

Running multiple AXIS Camera Application Platform (ACAP) applications simultaneously may affect the frame rate and
the general performance.

Need more help?

Useful links

•

How to assign an IP address and access your device

Contact support

Contact support at

axis.com/support

Содержание 01786-001

Страница 1: ...AXIS P8815 2 3D People Counter User Manual...

Страница 2: ...solution AXIS 3D People Counter AXIS 3D People Counter is an analytic application that is embedded in the device This means that you don t need a dedicated computer to run the application AXIS 3D Peop...

Страница 3: ...3D People Counter The applications have two different algorithms for counting people which makes them suitable for different environments AXIS People Counter recognizes objects that move in the field...

Страница 4: ...Counter calculates the depth within the maximum counting area in order to measure the height and the size of the object AXIS 3D People Counter is suitable for crowded scenarios and scenes with challen...

Страница 5: ...n page 5 Find the device on the network on page 6 Access the device on page 6 2 Upgrade the firmware on page 7 3 Install the device on page 7 4 Configure the counter on page 10 Connect the device to t...

Страница 6: ...Enter the username and password If you access the device for the first time you must set the root password See Set a new password for the root account on page 6 3 The live view page opens in your bro...

Страница 7: ...irmware To find the latest firmware and the release notes go to axis com support firmware 1 Download the firmware file to your computer available free of charge at axis com support firmware 2 Log in t...

Страница 8: ...aight down in line with the ceiling It s important that both the ceiling and the floor are level Make sure there is sufficient white light on site Make sure there are no moving objects interfering in...

Страница 9: ...loor to the back of the device If your area of interest is wider than the maximum counting area width you can mount more than one device to cover the full width To calculate how many devices you need...

Страница 10: ...exit line and then an entrance line Important If the scene is a corridor make sure the counting area doesn t include parts of the walls as this can cause problems with shadows being counted Configure...

Страница 11: ...ter a value if for example you connect to the devices through a proxy or if the devices get their IP addresses assigned dynamically If the value is already correct you don t need to change anything 6...

Страница 12: ...ice s view 2 Secondary device s view 3 Reference object 17 To change which side of the counting area is the entrance and exit click Reverse in out direction under Counting area 18 Click Save 19 Go to...

Страница 13: ...rs with the Viewer role can only access the Statistics tab For more information about different user roles see the built in help Anonymize people Note This setting is only available if you have logged...

Страница 14: ...application s webpage view real time counting data in the built in graphs View built in graphs in day week and month views in the statistics page The data is updated in real time Data is available on...

Страница 15: ...ation 1 Go to Setup Counter and check that the device has a name The name helps you identify which device the report comes from 2 Go to Setup Reporting and turn on Report to server 3 In the URL field...

Страница 16: ...AXIS P8815 2 3D People Counter Integration Download statistics 1 Go to Statistics 2 Click Export data A comma delimited csv file with all statistics data from the device is saved locally 16...

Страница 17: ...vious firmware The most common reason is that the wrong firmware file has been uploaded Check that the name of the firmware file corresponds to your device and try again Problems setting the IP addres...

Страница 18: ...nistrator to see if there is a firewall preventing viewing Poor rendering of H 264 images Ensure that your graphics card is using the latest driver The latest drivers can usually be downloaded from th...

Страница 19: ...rity without introducing any significant functional changes or affecting any existing integrations For more detailed information about Axis product firmware strategy go to axis com support firmware Ch...

Страница 20: ...rming client computers lowers perceived performance and affects frame rate Running multiple AXIS Camera Application Platform ACAP applications simultaneously may affect the frame rate and the general...

Страница 21: ...ork connector LED indicators Status LED Indication Unlit Connection and normal operation Green Shows steady green for 10 seconds for normal operation after startup completed Amber Steady during startu...

Страница 22: ...AXIS P8815 2 3D People Counter Specifications Connectors Network connector RJ45 Ethernet connector with Power over Ethernet PoE 22...

Страница 23: ...User Manual Ver M3 7 AXIS P8815 2 3D People Counter Date September 2020 Axis Communications AB 2019 2020 Part No T10145094...

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