Back to top
23
•
Cannot enter WebGUI
- Check network cable
- Check if PC is in the same subnet as camera
- Reset the factory default ip settings by pressing [*] [#] [Manual] and Reboot
•
Firmware update failed
- Check firmware file integrity, download it again.
•
No self-test (PTZ cameras only) and no power LED
- Check the net power
- Check the power supply
•
Remote Controller does not work
- Check power of the controller
- Check RS-232 or RS-485 cable quality, length, polarity and network architecture
- Check serial communication settings on both camera and controller
- Check VISCA / PELCO address settings on both camera and controller
- Check IP network settings on both camera and controller
•
No image
- Check power of camera and monitor
- Check video cable quality and length
- Check if video specifications of monitor match the specs of the camera
•
Abnormal image
- Check video cable quality and length
- Check cable connections
•
Dithering or flickering image
- Check camera fixation and nearby vibration sources
- Check anti-flickering setting in OSD
- Check Noise Reduction settings in OSD
•
Color issues
- Check options in OSD, like exposure, white balance, color temp, Red and Blue tuning
WebGUI
Control
Image
