The Fine Print
Industrial Dobby Loom User's Manual
Page | 60
AVL Customer Service
AVL
C
USTOMER
S
ERVICE
AVL offers free technical support to the original owner of all our looms. This
means if you ever have a problem, you can call, fax, or e-mail us and we’ll
help you find a solution. Please take advantage of this service; your
satisfaction is extremely important to us.
Customer Service Phone: (530 893-4915)
Fax: (530) 893-1372
E-Mail: [email protected]
AVL
W
ARRANTY
Limited Warranty: The benefits of this warranty accrue solely to the original purchaser of AVL Looms,
Inc. products, as defined below.
Your warranty covers:
New Looms: AVL Looms, Inc., a California corporation (“AVL”) warrants to the original purchaser of any
AVL loom (each, a "Product") that the Product will be free from defects in materials and workmanship
during the limited warranty period described herein. The limited warranty coverage begins (a) the day
the Product is installed if installed by a professional from AVL, or (b) on the date of shipment from AVL
to the original purchaser if the Product is not installed by AVL (the “Effective Date”). Except as set forth
under the section entitled “What is Excluded?” below, AVL will, for a period of two (2) years from the
Effective Date (the “Original Warranty Period”), repair or replace the defective part(s) of the Product with
a repaired, renewed, or comparable part (whichever is deemed necessary or proper by AVL) if it
becomes defective or inoperative or fails to perform according to AVL’s specifications. Any repair during
the Original Warranty Period will be carried out without charge to you for parts (except applicable taxes,
if any). You will be responsible for all labor in connection with installation of the parts and service upon
the Product, as well as the cost of shipping involved.
New Accessories, Loom Upgrade Parts, and Replacement Parts:
Subject to the limitation contained in
subsection (i) under the section entitled “What is Excluded?” below, AVL warrants to the original
purchaser of any accessory, loom upgrade parts, or loom replacement parts (the “Additional Part”) that
are sold by AVL that such Additional Part will be free from defects in materials and workmanship for
ninety (90) days from the date of purchase. In the event that any Additional Part is physically damaged or
physically defective and if such defective Additional Part is returned to AVL within ninety (90) days of the
date of purchase, AVL will provide a replacement Additional Part at no charge. The sole remedy for this
warranty shall be limited to the replacement of the defective Additional Part. You are responsible for all
shipping charges (including applicable taxes) incurred with returning the defective Additional Part.
All New Products and their components (including replacement Product and its components) are covered
only for the Original Warranty Period. When the warranty on the original Product expires, the warranty on
any replacement Product, or components also expires. After two (2) years from the Effective Date, you
pay for any replacement or repair, including all parts, all labor and shipping charges (including applicable
taxes).
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