Avision AP30 Series Скачать руководство пользователя страница 93

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7 Troubleshooting

Monitoring Your Printer Using Printer

Status Monitor

The Printer Status Monitor allows you to monitor your printer’s status, get
information on consumable parts, and alerts you when printer errors occur.

Printer Status Monitor is available when the printer is connected directly to a

host computer via the USB port or a network port.

Printer Status Monitor is installed when you install the printer driver as

described in the preceding section.

Accessing Printer Status Monitor

Double-click the Printer Status Monitor icon on the system tray. The

following printer status window appears.

Printer Status Window

Printer Status Monitor icon

Содержание AP30 Series

Страница 1: ...A4 Digital Printer AP30 Series User s Guide Avision Inc...

Страница 2: ...damage to property Important Indicates operational requirements and restrictions Please read and follow these instructions to ensure a proper operation and to avoid damage to the machine Note Indicate...

Страница 3: ...ice the machine smells after a period of frequent or extended use Do not modify this product as a fire electrical shock or breakdown could result If the product employs a LSU printhead the LSU beam so...

Страница 4: ...are registered trademarks of Microsoft Corporation in the United States and or other countries Other product names used herein are for identification purposes only and may be trademarks of their respe...

Страница 5: ...the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to wh...

Страница 6: ...uter so that the interface cable can easily reach between the device and the computer Do not place or store the device Outdoors Near excessive dirt or dust water or heat sources In locations subject t...

Страница 7: ...cts on the unit It may cause unbalance and the device may fall down This may result in injury Store the AC Power cord USB cable bundled out of the reach of children to avoid the risk of injury Keep pl...

Страница 8: ...sed for local and network printing up to A4 size Features This product provides the following features to make your print out more efficient and effective Print on Both Sides Prints two pages one on e...

Страница 9: ...4 size Print Multiple Pages on a Single Sheet Prints two or four pages of the original on a single sheet of paper A maximum of 16 pages can be printed on a single sheet of paper Print Watermark Print...

Страница 10: ...Overview 3 External View The Front View 1 Output Tray 4 Front Cover 2 Handle of the Front Cover 5 Paper Stopper 3 Main Paper Tray 6 Control Panel 6 5 1 2 4 3...

Страница 11: ...User s Guide 4 The Rear View 1 USB Port Type A to USB flash disk 4 Power Receptacle 2 USB Port Type B to PC 5 Rear cover 3 LAN Port 6 Handle of the Rear Cover 5 1 6 2 3 4...

Страница 12: ...Overview 5 Package Contents Main unit Software CD Printer Driver User Manual USB Cable Toner Cartridge Power Cable...

Страница 13: ...error LAN LED Indicate LAN connection Power button Short press to turn on the printer Long press to turn off the printer Power Ready LED Turn solidly on when the printer is turned on Cancel Button Pr...

Страница 14: ...signed by your network administrator or by DHCP Server Note 1 DHCP server With DHCP Dynamic Host Configuration Protocol a host can automatically be given a unique IP address each time it connects to a...

Страница 15: ...ation Space Please reserve the following operation space Machine dimension 404 x 380 x 205 mm WxDxH Removing the Packing Materials Remove the packing materials including plastic bags and tapes for pro...

Страница 16: ...ove the package cushion and tapes on the toner cartridge before using it Installing the Toner Cartridge Please follow these steps to install the toner cartridge 1 Unpack the new toner cartridge 2 Remo...

Страница 17: ...clothing or other fabric wipe off the toner with a dry cloth Wash the items in cold water and dry them in the shade To prevent the toner cartridge from damage do not expose it more than several minut...

Страница 18: ...until you hear it lock into place 5 Hold the handle of the drum and toner cartridge assembly and insert the assembly to its original place 6 Press down the handle of the toner cartridge to fix the to...

Страница 19: ...User s Guide 12 Installing the Paper Stopper Gently lift the paper stopper and its extension to collect the paper Paper Stopper...

Страница 20: ...y To insert paper to the main paper tray 1 Fan your paper first to ensure that the pages do not stick together 2 Align the edges of the documents by tapping the bottom of the stack against the table t...

Страница 21: ...User s Guide 14 3 Lift the handle of the main paper tray and then pull out the main tray 4 Push the width guide tab and move the width guide to the correct position for the paper size being loaded...

Страница 22: ...the correct position for the paper size being loaded 6 If you want to load a sheet of paper larger than the length of A4 press down the first length adjustment latch and at the same time slide the man...

Страница 23: ...move the tray back to the original A4 length press down the second length adjustment latch and at the same time slide the manual tray to the left 7 Load the paper stack with the Printing Side Facing D...

Страница 24: ...pages 70 g m plain paper Paper size A4 210 x 297 mm A6 105 x 148 mm A5 148 x 210 mm B6 125 x 176 mm B5 176 x 250 mm Letter 216 x 279 mm Legal 216 x 356 mm Custom Size 76 2 x 127 mm 216 x 356 mm 3 x 5...

Страница 25: ...er stack so that the top page is now on bottom and then reload it to the paper tray Pack and seal the remaining paper with the original packaging and store the paper in a dark and dry location away fr...

Страница 26: ...9 Loading the Manual Tray To insert paper to the manual tray 1 Hold the handle of the manual tray and pull it down to open the manual tray 2 Pull out the tray extension to fit your desired paper lengt...

Страница 27: ...together 4 Align the edges of the documents by tapping the bottom of the stack against the table top Rotate the stack 90 degrees and repeat 5 Load the paper stack with the print side Facing UP as ill...

Страница 28: ...or media which we have recommended Make sure to fan your paper before loading it to the paper tray If there are instructions about the printing side on the package of your paper please follow the inst...

Страница 29: ...ct the other end to an appropriate power outlet Turning On The Printer To turn on the printer press the power button located on the control panel Ready LED will be lit Note When the product is not in...

Страница 30: ...function 1 Connect one end of your network cable to an available port of your Ethernet Hub 2 Connect the other end to the LAN port at the back of the product as shown Note To obtain the IP address pre...

Страница 31: ...installing the printer s driver 1 Insert the supplied CD into your CD ROM drive The installation menu appears as shown below 2 Click Install Printer Driver and follow the on screen instructions to ins...

Страница 32: ...low the on screen instruction to complete the installation 6 When the Finish dialog box appears click Finish to complete If you have successfully installed the printer s driver you will find a printer...

Страница 33: ...l Scanner Driver and Printer Driver and follow the on screen instructions to complete the installation of the program 3 When the Setup Type dialog box appears check TCP IP and click Next to continue I...

Страница 34: ...lly and all the product s host names found in the network will be displayed in the box of the Automatic Search Use your mouse to choose your desired host name to be connected 5 During installation the...

Страница 35: ...oduct in a wired network You may also define your network connection via the web page See more details in the subsequent section Customize System s Settings via the Embedded Web Page in Chapter 5 1 Ma...

Страница 36: ...Address Subnet Mask and Gateway field respectively 6 If you have assigned a specific IP enter your domain name server and WINS server as well and then click Update Setting to update the IP information...

Страница 37: ...n a wireless network You may also define your network connection via the web page See more details in the subsequent section Customize System s Settings via the Embedded Web Page in Chapter 5 To wirel...

Страница 38: ...ask and Gateway field respectively 6 Click Join a Wi Fi network and the currently connected wireless networks will be displayed Select the wireless network you want to connect and then enter the secur...

Страница 39: ...menu select All Programs the AP30 Series Printer and then Uninstall Driver Or from the Start menu select Control Panel Add or Remove Programs the AP30 Series Printer and then Remove 2 Follow the instr...

Страница 40: ...ndicator will stop flashing and become steadily on To turn off the scanner press the Power button for about 3 seconds the Power LED will be off Installing the Printer Driver NOTE The screens in this s...

Страница 41: ...lcome window 5 If you wish to change the default installation disk click Change Install Location or click the Install button to continue installing the program 6 Log in with a password that has admin...

Страница 42: ...to add more AP30 printer enter the IP address again and then click Add to continue 10 When the The installation was successful screen appears click the Close button to close the installation 11 Remov...

Страница 43: ...User s Guide 36 Or click System Preferences icon on your dock and then Print Scan 13 You can find an AP30 printer has been added in your printer list...

Страница 44: ...k System Preferences and then Print Scan Or click System Preferences icon on your dock and then Print Scan 2 Click and then Add Other Printer or Scanner to add the printer 3 A dialog appears listing p...

Страница 45: ...he printer by its IP address While entering the IP address by clicking the IP icon be sure to include the address with 9101 for example 192 168 1 100 9101 4 Locate the printer driver by clicking the a...

Страница 46: ...led on your computer Select your printer and click OK Your Print Using option will display the printer you have selected 6 Click the Add button to add the printer Now your printer will be in the list...

Страница 47: ...SA6 the copy can be started and in a second the front side and rear side of your ID card are printed in one side of a sheet Knowing the Scan Module Removing the Mylar Locate the mylar for the reserved...

Страница 48: ...can Module 1 Note two reserved holes on the side wall beneath the operational panel and fasten the scanning module with two fixing screws as shown 2 Connect the USB cable to the USB port on rear side...

Страница 49: ...the front side and the rear side of your ID card will be copied in one side of a sheet Note Only one card can be inserted at one time The scan module does not allow to be fed more than one card at a...

Страница 50: ...e machine The product s settings can be customized via the product s embedded web page How to customize the product s settings via these two methods will be described in the following sections Note Wh...

Страница 51: ...define your Wi Fi connection type via the web page 1 Refer to the preceding section to setup the product s network settings 2 Open your browser and type the product s IP address on the URL address fo...

Страница 52: ...address Wi Fi IP Displays the Wi Fi IP address Wi Fi Mac Displays the Wi Fi Mac address Wi Fi SSID Displays the Wi Fi SSID name Toner Remain Displays the toner remain of the toner cartridge System Usa...

Страница 53: ...by selecting Wi Fi WPS button To enable the WPS connection of your access point please refer to the user s guide of your access point Network Filter Specify if you wish to enable or disable the Networ...

Страница 54: ...r pad after replacement Click immediate to reset count Tray 1 pad Manual Tray Pad V Mag Adjustmnet Choose to adjust the vertical magnification rate of the printer 0 4 0 2 0 0 2 0 4 Wi Fi Connection Wi...

Страница 55: ...Item Description Mode Display the default mode Choice Up Down left Right Front Rear Density Display the default density level Default 4 range 1 7 Position Adjustment Vertical Horizontal Adjust the pri...

Страница 56: ...server address for the product Alternate DNS Server Sets up the alternate DNS server address for the product Preferred WINS Server Sets up the preferred WINS server address for the product Alternate W...

Страница 57: ...address for the product Preferred WINS Server Sets up the preferred WINS server address for the product Alternate WINS Server Sets up the alternate WINS server address for the product Domain Name Sets...

Страница 58: ...rk making IP address management an easier task for network administrators If the DHCP server is available from your network you do not need to enter TCP IP subnet mask gateway and DNS information Inst...

Страница 59: ...n Knowing the Product s Default IP Address to get the product s IP address from the DHCP server 2 Open your browser 3 Type the product s IP address on the URL field of your browser For example 10 1 23...

Страница 60: ...r Properties Dialog Box Windows To display the Printer Driver Properties dialog box 1 Click Start on the system tray and choose Printers and Faxes 2 Right click the product s printer name and choose P...

Страница 61: ...out tab the Watermark tab the Duplex tab and the More tab The contents of each tab will be explained in the following sections The Basic Tab The Basic tab contains settings for Orientation Copies Effe...

Страница 62: ...ted first and vice versa Effect Picture Mode If the picture in your document does not print clearly click Picture Mode to improve its quality Text as Black Print color text in pure black Density Click...

Страница 63: ...B6 Legal Letter User Define Tray Choose the tray from which your paper should be fed Choice Auto Manual Tray Main Tray Auto means automatically select the paper tray which is available priority 1 manu...

Страница 64: ...ut Paper Size N up N up Choose number of pages to be printed on a single sheet of paper Choice Off 2up 2 in 1 4 up 4 in 1 9 up 9 in 1 16 up 16 in 1 Border Choose if you wish to add border around each...

Страница 65: ...en Down Down then Left Right then Down Down then Left Down then Right Left then Down Output Paper Size User Define Scale You can reduce or enlarge your printed image using the Slider Bar Scaling rate...

Страница 66: ...rint watermark only on the first page Clear the check box will print watermark on all pages Text Choose and click New Add to add new watermark text Click the Edit button to change or the Remove button...

Страница 67: ...e Name your watermark text This name will be shown in the Watermark text list String Enter your watermark text such as confidential important and so on Typeface Choose your font type for your watermar...

Страница 68: ...cessfully the watermark name will be shown in the Text list Editing a current watermark text To edit a current watermark text 1 Choose the waternark name that you wish to edit from the Text list 2 Cli...

Страница 69: ...rk image Size Specify the size of your watermark image Choice Actural Size Fit to Page Tile Position Choose the position of your watermark image Choice Top Left Top Center Top Right Center Center Left...

Страница 70: ...e Image list 2 Click the Edit button The Watermark Edit dialog box appears 3 Change your settings for the selected watermark image and choose OK to complete Removing a current watermark Image To remov...

Страница 71: ...paper Choice Flip Horizontal Flip Vertical Duplex Flip Horizontal Check to flip the duplex document on the left edge Flip Vertical Check to flip the duplex document on the bottom edge Note The duplex...

Страница 72: ...option is provided to set the amount of time the printer waits for data to come from computer during a job If the data stream pauses for longer than the specified number of seconds the job is cancell...

Страница 73: ...an change the following printer settings when you print from your computer Choosing Page Setup Options Open your document and then click File then Page Make sure Avision XXXX Printer where XXXX is you...

Страница 74: ...options click the disclosure arrow on the printer options Cover Page You can make the following cover page settings Print Cover page If you want to add a cover page to your document use this function...

Страница 75: ...border use this function Choice None Single hairline Single Thin Line Double Hairline Double Thin Line Two Sided Choice Off Long Edge binding Short Edge binding When using Two Sided printing you can s...

Страница 76: ...t Edge binding Landscape Note The duplex feature supports only page sizes of A4 B5 and letter with paper weight between 60g m2 and 105g m2 Reverse Page Orientation Check Reverse Page Orientation to re...

Страница 77: ...r tray which matches the paper size of your document Paper Handling Collate pages Your printer can sort multiple copy jobs For example if you print two copies of a three page document and you choose n...

Страница 78: ...Choice Plain Paper Thin Paper Thick Paper Laser Paper CardStock Bond Envelope Only available in the manual tray for one side printing Toner Save Allows you to print your document using the toner savi...

Страница 79: ...User s Guide 72 TextEdit Print Header and Footer If you wish to print header and footer use this function Rewarp contents to fit page Adjust contents to fit your page AP30 Series Printer...

Страница 80: ...ring the Printer s Driver 73 Preview Auto Rotate Check to automatically rotate your image to fit your paper Scale Enlarge or reduce your image Choice Print Entire Image Fill Entire Paper AP30 Series P...

Страница 81: ...software program When you send the print job a dialog box appears briefly on the screen You can cancel the print job from the dialog box If several requests have been sent to the product through your...

Страница 82: ...rs in succession Or Windows Vista using the default Start menu view Choose Start Control Panel Hardware and Sound Printers in succession Or Windows 7 Choose Start Control Panel Hardware and Sound Devi...

Страница 83: ...d information for a wireless access point such as an SSID network name and a security key password For details contact your Network Administrator or refer to the manual for the wireless access point A...

Страница 84: ...er has been connected to the product via the USB cable Make sure the power adapter has been connected and the product has been turned on The Network Setup Tool is an application to configure the setti...

Страница 85: ...ou may check DHCP to obtain the IP address directly from the DHCP server 4 Select the wireless network you want to connect from the SSID box Enter the security key if necessary 5 Click Update to start...

Страница 86: ...hased for free from an application store such as Google Play 1 Select same wireless network as your printer On your mobile device tap Settings Wi Fi and choose the same network name SSID of your print...

Страница 87: ...Guide 80 3 Select your printer Select AP30 Series at AP30 from the printer list 4 Open the file which you want to print Open the file you want to print 5 Choose Print from the menu and select your pr...

Страница 88: ...Documents from a Mobile Device 81 6 Choose print settings and print If you do not need to change print options tap Print to send the print job If you need to change print options continue to the next...

Страница 89: ...s may vary depending on the app and printer selected The following print options may display Number of Printed Copies Tap Copies to enter your desired copy count if you want to print more than one cop...

Страница 90: ...the option you prefer Portrait or landscape may be options offered depending upon the app or printer Defining the Page Range In the print settings menu to print multiple pages tap Pages and then selec...

Страница 91: ...iPad 2 Tap Settings and then open Wi Fi Select the network same with your printer 3 Open the picture or the document that you want to print Tape the Share icon and then the print icon 4 Tap Select Pr...

Страница 92: ...Printing Documents from a Mobile Device 85 AP30 series at xxxx...

Страница 93: ...er Status Monitor is available when the printer is connected directly to a host computer via the USB port or a network port Printer Status Monitor is installed when you install the printer driver as d...

Страница 94: ...ess bar to access the latest data of the specified printer C Delete Errors Delete all the error messages D Save Errors to CSV Save error message to a CSV file E All Users Jobs Check the box to show Al...

Страница 95: ...show the information of the paper tray and the consumables parts such as Drum Unit Toner Cartridge The Consumables window k IP for a Shared Printer Click here to enter the IP for a shared printer to g...

Страница 96: ...n Status Monitor window Language Displays the language of the window Status Alert Update Time Display in Pop up Window Define the interval to refresh the printer error status Choice 1 5 10 minute Cust...

Страница 97: ...n Toner low 200032 Toner that remains is lower than 10 The machine can still perform printing or copying function yet with poor quality Drum near end 200043 Drum that remains is lower than 10 Call the...

Страница 98: ...The fax board is not installed or damaged Restart PRINTER or call service to replace the fax board Motor error 000001 Press button to erase or call service When PRINTER is booted the scanner and print...

Страница 99: ...busy with current job Wait until current job is completed Buffer full Job abort Memory is not enough to process the scanned images Buffer full Print scanned images 1 Cancel job 2 Memory is not enough...

Страница 100: ...to clear jam paper Paper jam 200326 Please open front cover and pull drum unit out to clear jam paper Paper jam 200327 Please open front cover and pull drum unit out to clear jam paper Paper jam 2003...

Страница 101: ...the handles of the front cover on both sides as illustrated Rear Cover Open the rear cover by pulling the handle of the rear cover as shown Duplex Tray Pull the duplex tray beneath the rear cover out...

Страница 102: ...hese steps to remove the jammed paper 1 Open the Front Cover and the Rear Cover 2 Pull down the Fuser Path as indicated 3 Pull down the Release Arm on both sides 4 Slowly remove the jammed paper 5 If...

Страница 103: ...0 Printer runtime error 201651 Firmware error 201701 Printer MB NVRAM reading error 201702 Printer MB NVRAM writing error 201703 Printer MB NVRAM reading error while comparing 201704 Printer MB NVRAM...

Страница 104: ...sture absorption Light print entire page 1 Make sure that the toner cartridge is fully installed 2 Make sure that the Toner Save setting is turned off in the printer driver 3 Try using a different typ...

Страница 105: ...ner cartridge Dirty background entire page 1 The paper might not meet the printer s specifications for example the paper is too thin 2 Check if there is enough toner in the toner cartridge If not plea...

Страница 106: ...the error occurs again contact the service personnel Loose toner 1 If you have observed a rougher texture on one side of your paper try printing on the smoother side 2 The paper might not meet the pr...

Страница 107: ...369 FAX 1 510 739 6060 E MAIL support avision labs com Web Site http www avision com China Area Shanghai Technical Support Center 7A No 1010 Kaixuan Road Shanghai 200052 P R C TEL 86 21 62816680 FAX 8...

Страница 108: ...30K copies paper may not feed smoothly or noise occurs during paper feeding Follow the procedure below to clean the Pad in the Cassette You need to prepare cotton swab 1 Remove all paper in the casset...

Страница 109: ...defective image of regular interval Follow the procedure below to clean the drum unit 1 Turn off the power and remove the power cord from the power outlet 2 Open the front cover by pulling the handles...

Страница 110: ...Maintaining the Product 103 3 Remove the toner cartridge from the drum unit as shown 4 Clean the drum unit with a clean and soft cloth Drum unit Toner Cartridge Drum unit Clean this area...

Страница 111: ...essage through the printer monitoring program Avision Status Monitor Buy a new toner cartridge and have it ready before you receive Replace Toner message Note The drum unit and the toner cartridge are...

Страница 112: ...ing the Product 105 2 Lift the handle of the drum unit and toner cartridge assembly and gently remove the assembly 3 Remove the toner cartridge from the drum unit as shown Drum unit Toner Cartridge Dr...

Страница 113: ...inside the toner cartridge 4 Install the new toner cartridge to the drum unit Warning Be careful not to inhale toner To avoid print quality problems DO NOT touch the toner rollers If toner gets on yo...

Страница 114: ...be aligned with the arrow on the drum unit If it is not printed pages may have a vertical stripe 6 Hold the handle of the toner cartridge assembly and insert the toner cartridge assembly to its origi...

Страница 115: ...g program Avision Status Monitor Buy a new toner cartridge and have it ready before you receive Replace Drum Unit message Follow these steps to replace the toner cartridge Removing the Drum Unit and t...

Страница 116: ...Maintaining the Product 109 4 Remove the toner cartridge from the drum unit as shown Drum unit Toner Cartridge...

Страница 117: ...n place Note If toner gets on your clothing or other fabric wipe off the toner with a dry cloth Wash the items in cold water and air dry Do not dispose of the toner cartridge Put the used toner cartri...

Страница 118: ...print out time 11 seconds A4 SEF standard tray Warmup Time 25 seconds Recommended monthly print volume 1 500 pages Maximum monthly print duty cycle 15 000 pages Paper capacity 10 pages 70 g m plain pa...

Страница 119: ...operation system Windows XP Windows 7 Windows 8 Windows 10 Dimemsion WxDxH 404 x 380 x 205 mm 15 9 x 14 9 x 8 in Weight 8 5 kg 18 73 lb Power source 100 120Vac 60Hz 12A Or 220 240Vac 50 60Hz 6 5A Pow...

Страница 120: ...2 2 483GHz subject to local regulations 802 11n 20MHz 40MHz Number of Selectable Channels 802 11b g 13 channels Data Rate 802 11n up to 150Mbps 802 11b DSSS 11Mbps 802 11g OFDM 54Mbps Transmit Power E...

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