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7.) Frequently Asked Questions (F.A.Q)
Please visit our FAQ section on our website for the latest and most updated
information on this product. You can visit our site at:
Q1: I forgot the password and can not enter the administration page now, what can I do?
A1: Use username "super user" when log in webpage and then click "OK " turn power off for few
second and then turn on ON . 9255 will to set back to default password. (There is space between
super and user.)
Q2: I can not get the 9255 IP address by your software
“IPEDIT”
A2: Please refer the following possible parts for this 9255 not been searched by IPEDIT
1. Boot up successfully : Please reboot the 9255 and check if there are 1 short beep after 3
seconds . This beep means the device boot up successfully . If not , the device may have issue.
2. Network card : Please check if there are morn that two network card
– include wire / wireless /
dynamic - in the PC which used IPEIT
software . IPEDIT only support single network PC ,
please disable the other network connection / functions.
3. Anti Virus software / Firewall : Please turn off the antivirus software firewall temporary.
4. Power : If there is no power go to 9255 , please check the fuse part . There will be no power for
9258 if the fuse buttons is pup up - not easy/flexible to press as it was
– by over loading for long
time , please press the fuse back and the power will go to 9258 to boot up .
5. Connection : Please make sure that the 9255 is under same router with the PC used IPEDIT . It
is fine to connect across multiple routers but it need to setup the MASK part
which need some knowhow .
Q3 : How to enable NTP function ?
A3 : To work NTP, please do connect to Internet and 9255 will auto connect to NTP server.
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