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AVG 8.5 ANTI-VIRUS - REV 85.8, Руководство пользователя

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7. After Installation 

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7.1 Product Registration 

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7.2 Access to User Interface 

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7.3 Scanning of the whole computer 

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7.4 Eicar Test 

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7.5 AVG Default Configuration 

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8. AVG User Interface 

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8.1 System Menu 

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8.1.1 File 

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8.1.2 Components 

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8.1.3 History 

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8.1.4 Tools 

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8.1.5 Help 

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8.2 Security Status Info 

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8.3 Quick Links 

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8.4 Components Overview 

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8.5 Statistics 

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8.6 System Tray Icon 

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9. AVG Components 

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9.1 Anti-Virus 

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9.1.1 Anti-Virus Principles 

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9.1.2 Anti-Virus Interface 

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9.2 Anti-Spyware 

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9.2.1 Anti-Spyware Principles 

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9.2.2 Anti-Spyware Interface 

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9.3 Anti-Rootkit  

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9.3.1 Anti-Rootkit Principles 

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9.3.2 Anti-Rootkit Interface 

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9.4 License 

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9.5 Link Scanner 

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9.5.1 Link Scanner Principles 

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9.5.2 Link Scanner Interface 

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9.5.3 AVG Search-Shield 

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9.5.4 AVG Active Surf-Shield 

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9.6 Web Shield 

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9.6.1 Web Shield Principles 

Содержание 8.5 ANTI-VIRUS - REV 85.8

Страница 1: ...D5 Message Digest Algorithm Copyright C 1991 2 RSA Data Security Inc Created 1991 This product uses code from C SaCzech library Copyright c 1996 2001 Jaromir Dolecek dolecek ics muni cz This product u...

Страница 2: ...reement 16 5 3 Checking System Status 17 5 4 Select Installation Type 17 5 5 Activate your AVG License 19 5 6 Custom Installation Destination Folder 20 5 7 Custom Installation Component Selection 21 5...

Страница 3: ...38 8 4 Components Overview 39 8 5 Statistics 39 8 6 System Tray Icon 41 9 AVG Components 41 9 1 Anti Virus 41 9 1 1 Anti Virus Principles 41 9 1 2 Anti Virus Interface 43 9 2 Anti Spyware 43 9 2 1 Ant...

Страница 4: ...67 10 4 PUP Exceptions 70 10 5 Web Shield 70 10 5 1 Web Protection 70 10 5 2 Instant Messaging 73 10 6 Link Scanner 74 10 7 Scans 74 10 7 1 Scan Whole Computer 74 10 7 2 Shell Extension Scan 74 10 7 3...

Страница 5: ...Scanning 117 11 4 1 CMD Scan Parameters 120 11 5 Scan Scheduling 120 11 5 1 Schedule Settings 120 11 5 2 How to Scan 120 11 5 3 What to Scan 127 11 6 Scan Results Overview 129 11 7 Scan Results Detai...

Страница 6: ...up to deliver AVG s renowned and accredited security protection in a new more user friendly and efficient way Your new AVG 8 5 Anti Virus product has a streamlined interface combined with more aggress...

Страница 7: ...indows XP Home Edition SP2 Windows XP Professional SP2 Windows XP Professional x64 Edition SP1 Windows Vista x86 and x64 all editions and possibly higher service packs for specific operating systems 2...

Страница 8: ...file This way you can be sure to install the latest available version of AVG 8 5 Anti Virus We recommend you to try out our new AVG Download Manager tool that will help you select the proper installa...

Страница 9: ...thin the AVG Download Manager 4 1 Language Selection In this first step of AVG Download Manager select the installation language from the roll down menu Note that your language selection applies only...

Страница 10: ...shows no connectivity make sure you are really connected to Internet Then click the Retry button If you are using a Proxy connection to the Internet click the Proxy Settings button to specify your pro...

Страница 11: ...11 If the check has been successful press the Next button to continue 4 3 Proxy Settings...

Страница 12: ...strongly recommend that you keep to the default value the proxy server will then automatically convey its requirements to you However if you are a skilled user you can also choose Basic required by so...

Страница 13: ...e version provides protection to home users free of charge however the application functions are limited Also the free version only includes some of the features available in the paid product 4 5 Down...

Страница 14: ...installation is a sequence of dialog windows with a brief description of what do at each step In the following we offer an explanation for each dialog window 5 1 Installation Launch The installation...

Страница 15: ...he AVG license agreement Please read it carefully and confirm that you have read understood and accept the agreement by pressing the Accept button If you do not agree with the license agreement press...

Страница 16: ...you will be redirected to the Checking System Status dialog This dialog does not require any intervention your system is being checked before the AVG installation can start Please wait until the proc...

Страница 17: ...n the AVG application Custom installation should only be used by experienced users who have a valid reason to install AVG with non standard settings E g to fit specific system requirements 5 5 Activat...

Страница 18: ...nsert it Press the Next button to continue the installation process If in the previous step you have selected the standard installation you will be redirected directly to the Installation Summary dial...

Страница 19: ...o specify the location where AVG should be installed By default AVG will be installed to the program files folder located on drive C If you want to change this location use the Browse button to displa...

Страница 20: ...installed you can define which language s AVG should be installed in Check the Additional installed languages item and then select the desired languages from the respective menu Click the E mail Scann...

Страница 21: ...t to install the AVG Security Toolbar if you do not change the default settings this component will be installed automatically into your Internet browser in conjunction with AVG 8 0 and AVG XPL techno...

Страница 22: ...e dialog and correct the information 5 10 Application Termination Before the installation process starts you might be invited to terminate some of the currently running applications that might collide...

Страница 23: ...ou have saved all your data before you confirm you want to have the running application closed 5 11 Installing AVG The Installing AVG dialog shows the progress of the installation process and does not...

Страница 24: ...your computer and fully functional The program is running in the background in fully automatic mode After the installation AVG Basic Configuration Wizard will be launched automatically and in a few s...

Страница 25: ...er on it is recommended that you take the wizard s tour to secure your computer s protection simply and immediately Follow the steps described in each of the wizard s windows 6 1 Introducing the AVG F...

Страница 26: ...ans and updates dialog set up the interval for new update files accessibility check up and define time when the scheduled scan should be launched It is recommended to keep the default values Press the...

Страница 27: ...ures of the LinkScanner component to feed the database collecting information on malicious activity on the web It is recommended to keep the default value and have the reporting activated Press the Ne...

Страница 28: ...rotection The Update AVG protection dialog will automatically check and download the latest AVG updates Click on the Next button to download the latest update files and perform the update 6 6 AVG Conf...

Страница 29: ...29 Now your AVG 8 5 Anti Virus has been configured press the Finish button to start working with AVG...

Страница 30: ...that a computer virus has been transmitted to your computer prior to AVG 8 5 Anti Virus installation For this reason you should run a Scan of the whole computer to make sure there are no infections o...

Страница 31: ...ght after installation of AVG 8 5 Anti Virus is set up by the software vendor so that all components and functions are tuned up to achieve optimum performance Unless you have a real reason to do so do...

Страница 32: ...ll AVG components services and features details Security Status Info upper section of the window provides you with information on the current status of your AVG program details Quick Links left sectio...

Страница 33: ...closes the AVG 8 5 Anti Virus s user interface However the AVG application will continue running in the background and your computer will still be protected 8 1 2 Components The Components item of the...

Страница 34: ...of threats detected by Web Shield Virus Vault opens the interface of the quarantine space Virus Vault to where AVG removes all detected infections that cannot be healed automatically for some reason I...

Страница 35: ...keep the default settings of the application as defined by the software vendor 8 1 5 Help Contents opens the AVG help files Get Help Online opens the AVG website at the customer support center page Y...

Страница 36: ...gs Its name will be provided in the Security Status Info section This icon also appears if for some reason you have decided to ignore a component s error status the Ignore component state option is av...

Страница 37: ...r scanner use this link to open the AVG scanning interface where you can run tests directly schedule scans or edit their parameters see chapter AVG Tests Update now this link open the updating interfa...

Страница 38: ...i Virus the Components Overview section contains information on the following components Anti Virus ensures that your computer is protected from viruses trying to enter your computer details Anti Spyw...

Страница 39: ...the grey color of the system tray icon 8 5 Statistics The Statistics section is located in the left bottom part of the AVG User Interface It offers a list of information regarding the program s opera...

Страница 40: ...m e g automatic launch of a scheduled scan or update a component s status change error status occurrence via a pop up window opened from the AVG system tray icon The System Tray Icon can also be used...

Страница 41: ...le technology might fall short of detecting or identifying a virus Anti Virus combines several technologies to ensure that your computer is protected from viruses Scanning searching for character stri...

Страница 42: ...ines the number of the latest virus database version and this number increases with every virus base update There is just one operating button available within this component s interface Back press th...

Страница 43: ...smission by worms and viruses are also prevalent The most important protection is to use an always on background scanner Anti Spyware that works like a resident shield and scans your applications in t...

Страница 44: ...by an experienced user If you need to change AVG configuration select the system menu item Tools Advanced settings and edit the AVG configuration in the newly opened AVG Advanced Settings dialog 9 3 A...

Страница 45: ...ottom part of the dialog you can find the Anti Rootkit settings section where you can set up some elementary functions of the rootkit presence scanning First mark up the respective check boxes to spec...

Страница 46: ...anges you made 9 4 License In the Licence component interface you will find a brief text describing the component s functionality information on its current status License component is active and the...

Страница 47: ...led AVG with or to replace the old license number e g when upgrading to a new AVG product Register connects to the registration website at www avg com Please fill in your registration data only custom...

Страница 48: ...sites returned by the search engine Enable AVG Active Surf Shield on by default active real time protection against exploitive sites as they are accessed Known malicious site connections and their exp...

Страница 49: ...isplayed The linked page is safe with Yahoo search engine within AVG Security Toolbar this icon will not be displayed The linked page does not contain threats but is somewhat suspicious questionable i...

Страница 50: ...you do encounter a malicious web site within your web browser the AVG Security Toolbar will warn you with a screen similar to If you still wish to visit the infected page a link to the page is availa...

Страница 51: ...e Web Shield item This option is enabled by default and the Web Shield component is active However if you do not have a good reason to change this settings we recommend to keep the component active If...

Страница 52: ...e size to be scanned if included files are present in the displayed page you can also scan their content even before these are downloaded to your computer However scanning of large files takes quite s...

Страница 53: ...experienced user If you need to change AVG configuration select the system menu item Tools Advanced settings and edit the AVG configuration in the newly opened AVG Advanced Settings dialog Control bu...

Страница 54: ...performed and does not allow the virus to activate itself The Resident Shield loaded in the memory of your computer during system startup also provides vital protection for the system areas of your co...

Страница 55: ...es you can still select whether you want to Remove cookies automatically In specific cases you can switch this option on to achieve maximum security levels however it is switched off by default cookie...

Страница 56: ...virus or any kind of threat is detected you will be warned immediately via the following dialog The dialog provides information on the threat detected and it invites you to decide what action should...

Страница 57: ...Type type of the detected object Process what action was performed to call out the potentially dangerous object so that it could be detected In the bottom part of the dialog under the list you will fi...

Страница 58: ...nd security patches to fix any security holes that are discovered It is crucial to update your AVG regularly The Update Manager helps you to control regular updating Within this component you can sche...

Страница 59: ...al for proper functionality of any security software Further you can define when the update should be launched o Periodically define the time interval o At a specific time define the exact day and tim...

Страница 60: ...xt to the AVG icon will open the following o Toolbar Info link to the AVG Security Toolbar home page with detailed information on the toolbar s protection o Launch AVG 8 0 opens the AVG 8 user interfa...

Страница 61: ...ield and AVG Active Surf Shield features are enabled o Update checks for new updates for your AVG Security Toolbar o Help provides options to open the help file contact AVG technical support or view t...

Страница 62: ...history Searches done through the search box are analyzed using the AVG Search Shield protection AVG Active Surf Shield button on off button controls the status of the AVG Active Surf Shield protecti...

Страница 63: ...10 1 Appearance The first item of the navigation tree Appearance refers to the general settings of the AVG user interface and a few elementary options of the application s behavior Language selection...

Страница 64: ...ifications typically inform on some AVG component s status change and you should pay attention to them However if for some reason you decide you do not wish these notifications to be displayed or you...

Страница 65: ...or changing reporting a problem in any AVG component o o Display E mail Scanner related tray notifications decide whether information upon scanning of all incoming and outgoing e mail messages should...

Страница 66: ...ay be happen In that case the system tray icon automatically reports the component s error status However in this very case we cannot talk about an actual error since you have deliberately induced it...

Страница 67: ...that objects should be stored in the Virus Vault Delete files older than days and the maximum number of files to be stored in the Virus Vault Maximum number of files to be stored 10 4 PUP Exceptions...

Страница 68: ...om potentially unwanted programs You edit delete or add new exception Control buttons Edit opens an editing dialog identical with the dialog for new exception definition see below of an already define...

Страница 69: ...h allows AVG to unequivocally distinguish the chosen file from other files The checksum is generated and displayed after successful addition of the file o File Info displays any additional information...

Страница 70: ...ault For further advanced settings of this component please continue to the subsequent dialogs as listed in the tree navigation In the bottom section of the dialog select in which way you wish to be i...

Страница 71: ...efault you can further switch on off these items o Check archives scan the content of archives possibly included in the www page to be displayed o Scan Potentially Unwanted Programs and Spyware threat...

Страница 72: ...nificantly You can use the slide bar to specify the maximum size of a file that is still to be scanned with Web Shield Even if the downloaded file is bigger than specified and therefore will not be sc...

Страница 73: ...ked users you can see and edit the respective dialog Advanced ICQ Advanced MSN and specify the Whitelist list of users that will be allowed to communicate with you and Blacklist users that should be b...

Страница 74: ...Search to feed the database collecting information on malicious activity on the web 10 7 Scans The advanced scan settings is divided into three categories referring to specific scan types as defined b...

Страница 75: ...scanning it can be healed automatically if a cure is available If the infected file cannot be healed automatically or if you decide to switch off this option you will be notified upon a virus detecti...

Страница 76: ...e Anti Rootkit component Scan infectable files only with this option switched on files that cannot get infected will not be scanned These can be for instance some plain text files or some other non ex...

Страница 77: ...10 7 2 Shell Extension Scan Similar to the previous Scan whole computer item this item named Shell extension scan also offers several options for editing the scan predefined by the software vendor Th...

Страница 78: ...is identical to the Scan Whole Computer editing dialog All configuration options are the same however the default settings are more strict for the Scan of the whole computer All parameters set up in...

Страница 79: ...ff However it is crucial to scan removable devices for potential threats since these are a major source of infection To have this scanning ready and launched automatically when needed mark the Enable...

Страница 80: ...e a name to the scan you are about to create and schedule Type the name into the text field by the Name item Try to use brief descriptive and apt names for scans to make it easier to later recognize t...

Страница 81: ...an event that the scan launch should be associated with Action based on computer startup Advanced schedule options this section allows you to define under which conditions the scan should should not b...

Страница 82: ...h off this option you will be notified upon virus detection and will have to decide what to do with the detected infection The recommended action is to remove the infected file to the Virus Vault Scan...

Страница 83: ...default with this option switched on scanning will not be applied to files that cannot get infected These can be for instance some plain text files or some other non executable files Within the Scan...

Страница 84: ...scan completion a new option activates that allows the computer to shut down even if it is currently locked Force shutdown is computer is locked On the What to scan tab you can define whether you want...

Страница 85: ...le Give a name to the virus database update schedule you are about to create Type the name into the text field by the Name item Try to use brief descriptive and appropriate names of update schedules t...

Страница 86: ...will be launched again immediately after the internet connection is restored Once the scheduled scan is launched in the time you have specified you will be informed on this fact via a pop up window o...

Страница 87: ...that the update launch should be associated with Action based on computer startup Advanced schedule options this section allows you to define under which conditions the program update should should no...

Страница 88: ...name to the Anti Spam update schedule you are about to create Type the name into the text field by the Name item Try to use brief descriptive and appropriate names of update schedules to make it easie...

Страница 89: ...temporarily and switch it on again as the need arises Other update settings check this option to make sure than if the internet connection gets corrupted and the Anti Spam update process fails it will...

Страница 90: ...ctively default value is VIRUS Scanning properties specify whether the heuristic analysis method should be used during scanning Use heuristic whether you want to check for the presence of potentially...

Страница 91: ...1 Certification In the Certification dialog you can specify exactly what text the certification note should contain and in what language This should be specified separately for Incoming mail and Outgo...

Страница 92: ...it all e mail message attachments detected as infectious or potentially dangerous will be removed automatically If you want to define specific types of attachments that should be removed select the re...

Страница 93: ...daily weekly monthly and also specify the maximum size of the log file in MB Log level threshold the medium level is set up by default you can select a lower level logging elementary connection infor...

Страница 94: ...tic Login will be carried out automatically according to your e mail client settings o USER COMPUTER the simplest and the most frequently used method for determining the destination mail server is the...

Страница 95: ...ovides more secure mail server login This makes sure that the E mail Scanner uses an alternative method of forwarding the user account password for login sending the password to the server not in an o...

Страница 96: ...the method for determining the mail server used for outgoing mail o Automatic login will be carried out automatically according to your e mail client settings o Fixed host in this case the program wi...

Страница 97: ...nd sent later o Connection in this drop down menu you can specify which kind of connection to use regular SSL SSL default If you choose SSL connection the data sent is encrypted without the risk of be...

Страница 98: ...ures should be activated Scan cookies this parameter defines that cookies should be detected during scanning HTTP cookies are used for authenticating tracking and maintaining specific information abou...

Страница 99: ...rtual computer environment Auto heal any detected infection will be healed automatically if there is a cure available 10 10 1 Advanced Settings In the Files scanned by the Resident Shield dialog it is...

Страница 100: ...alog provides the following control buttons Add path specify directories to be excluded from the scanning by selecting them one by one from the local disk navigation tree Add list allows you to enter...

Страница 101: ...is also accessible directly from the Anti Rootkit component s interface Mark up the respective check boxes to specify objects that should be scanned Scan applications Scan DLL libraries Scan drivers...

Страница 102: ...iate update option is selected since this way AVG can secure the maximum safety level Scheduling an update for the next PC restart can only be recommended if you are sure the computer gets restarted r...

Страница 103: ...r OS in its original configuration from this point This option is accessible via Start All Programs Accessories System tools System Restore but any changes can be recommended to experienced users only...

Страница 104: ...sibilities can also be allowed at the same time Then in the first item of the Update settings Proxy dialog you have to select from the combo box menu whether you want to Use proxy Do not use proxy ser...

Страница 105: ...If your proxy server is set up this way check the Use PROXY authentication option to verify that your user name and password are valid for connecting to the Internet via the proxy server Automatic con...

Страница 106: ...the Use dial up connections option that activates the fields Specify whether you want to connect to the Internet automatically Automatically open this connection or you wish to confirm the connection...

Страница 107: ...control buttons Add opens a dialog where you can specify a new URL to be added to the list Edit opens a dialog where you can edit the selected URL parameters Delete deletes the selected URL from the...

Страница 108: ...delete all redundant update files from your hard disk by default these files are being saved for 30 days Revert virus database to previous version press this button to delete the latest virus base ve...

Страница 109: ...o switch to the Scan for threats dialog In this dialog you will find the following overview of predefined scans two types of test defined by the software vendor are ready to be used immediately on dem...

Страница 110: ...11 2 1 Scan Whole Computer Scan whole computer scans your entire computer for possible infections and or potentially unwanted programs This test will scan all hard drives of your computer will detect...

Страница 111: ...he predefined default settings of the Scan of the whole computer Press the Change scan settings link to get to the Change scan settings for Scan whole computer dialog It is recommended to keep to the...

Страница 112: ...Automatic scan that optimizes the scanning process speed and the use of system resources Alternatively you can run the scanning process slower which means the system resources load will be minimized...

Страница 113: ...of your computer that you have selected to be scanned selected folders hard disks floppy discs CDs etc The scanning progress in case of virus detection and its treatment is the same as with the scan o...

Страница 114: ...whole computer Scan configuration editing You have the option of editing the predefined default settings of the Scan of specific files or folders Press the Change scan settings link to get to the Chan...

Страница 115: ...edium level Automatic scan that optimizes the scanning process speed and the use of system resources Alternatively you can run the scanning process slower which means the system resources load will be...

Страница 116: ...decide to change the default configuration of the Scan specific files or folders you can then save your new setting as the default configuration to be used for all further scans of specific files or f...

Страница 117: ...ption of running the scan from the command line You can use this option for instance on servers or when creating a batch script to be launched automatically after the computer boot From the command li...

Страница 118: ...ify what areas of the computer should be scanned For a more detailed explanation of the options see the command line parameters overview To run the scan press Enter During scanning you can stop the pr...

Страница 119: ...omatically TRASH Move infected files to the Virus Vault QT Quick test MACROW Report macros PWDW Report password protected files IGNLOCKED Ignore locked files REPORT Report to file file name REPAPPEND...

Страница 120: ...d on a schedule this way you can make sure your computer is protected from any possibility of getting infected and you will not have to worry about if and when to launch the scan You should launch the...

Страница 121: ...he list of scheduled tests In that case the button appears as active and you can click it to switch to the Settings for scheduled scan dialog Schedule settings tab Parameters of the selected test are...

Страница 122: ...text field by the Name item Try to use brief descriptive and apt names for scans to make it easier to later recognize the scan from others Example It is not appropriate to call the scan by the name o...

Страница 123: ...scheduled scan dialog There are two control buttons available on all three tabs of the Settings for scheduled scan dialog Schedule settings How to scan and What to scan and these have the same functi...

Страница 124: ...f this option you will be notified upon a virus detection and will have to decide what to do with the detected infection The recommended action is to remove the infected file to the Virus Vault Scan P...

Страница 125: ...scanning speed dependent on system resource usage By default this option value is set to the medium level of automatic resource usage If you want the scanning to run faster it will take less time but...

Страница 126: ...Scan On the What to scan tab you can define whether you want to schedule scanning of the whole computer or scanning of specific files or folders In case you select scanning of specific files or folde...

Страница 127: ...an Results Overview The Scan results overview dialog is accessible from the AVG scanning interface via the Scan history button The dialog provides a list of of all previously launched scans and inform...

Страница 128: ...jects that were checked during scanning Infections number of virus infections detected removed Spyware number of spyware detected removed Scan log information information relating to the scanning cour...

Страница 129: ...ata describing the scan progress Infections this tab is displayed only if a virus infection was detected during scanning Spyware this tab is displayed only if spyware was detected during scanning Warn...

Страница 130: ...ections spyware that cannot be removed or healed In addition you will find information on the date and exact time of the scan launch on the total number of scanned objects on the scanning duration and...

Страница 131: ...s for details on specific viruses please consult the Virus Encyclopedia online Result defines the current status of the infected object that was detected during scanning o Infected the infected object...

Страница 132: ...d it can contain macros for instance the information should be taken as a warning only o Reboot is required to finish the action the infected object cannot be removed to remove it completely you have...

Страница 133: ...y displayed in the Scan results dialog in if spyware was detected during scanning The tab is divided into three sections providing the following information File full path to the original location of...

Страница 134: ...dialog of the advanced settings o Locked file not tested the respective object is locked and AVG is therefore unable to scan it o Potentially dangerous object the object was detected as potentially da...

Страница 135: ...s Vault Close results terminates the detailed information overview and returns to the Scan results overview dialog 11 7 4 Warnings Tab The Warnings tab displays information on suspected objects typica...

Страница 136: ...nfected object is detected during scanning and AVG is not able to heal it automatically you are asked to decide what is to be done with the suspect object The recommended solution is to move the objec...

Страница 137: ...detected and removed to the Virus Vault Control buttons The following control buttons are accessible from the Virus Vault interface Restore removes the infected file back to its original location on y...

Страница 138: ...cording to the setup configuration Whenever new update files are present on the specified location they are downloaded either directly from the Internet or from the network directory When no newer upd...

Страница 139: ...ated In case the update process fails and your operating system crashes you can always restore your OS in its original configuration from this point This option is accessible via Start All Programs Ac...

Страница 140: ...ration Event History records the following types of events Information about updates of the AVG application Scanning start end or stop including automatically performed tests Events connected with vir...

Страница 141: ...either business or technical please refer to the FAQ section of the AVG website at www avg com If you do not succeed in finding help this way contact the technical support department by email Please u...

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